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Hendrick Chevrolet Shawnee Mission

Merriam, KS

4.9
579 Reviews

8300 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 579 reviews

February 04, 2022

Had a great experience buying my new Tahoe, they were able to locate one for me, go ask for Luis Saenz. Love the team, love my SUV. More

by Carlos Perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Saenz
Feb 07, 2022 -

Hendrick Chevrolet Shawnee Mission responded

Carlos Perez, we are so pleased you enjoyed your visit to Hendrick Chevrolet Shawnee Mission! We look forward to your next visit! Take care!

February 03, 2022

I called Hendrick Chevrolet and was transferred to Kenneth Ussery. He answered all my questions and helped me find the right Silverado. And his follow-up after the sell has been amazing too! More

by gracie.lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ussery
Feb 05, 2022 -

Hendrick Chevrolet Shawnee Mission responded

Gracie.lynn, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chevrolet Shawnee Mission! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2022

Hendrick is a great dealership to work with, especially their Chevy dealership in Merriam. I highly recommend working with Ben and the sales staff there. Very friendly and clean dealership More

by Jacob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Feb 05, 2022 -

Hendrick Chevrolet Shawnee Mission responded

Hello Jacob, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

February 03, 2022

Clarissa was cool to work with! Created a calm and fun atmosphere to buy a car. More

by frank
Recommend Dealer
Yes
Employees Worked With
clarissa
Feb 05, 2022 -

Hendrick Chevrolet Shawnee Mission responded

Frank, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2022

They are dishonest about their prices. Stan was our salesman. They listed the vehicle for $37,5 and tried to tell me I had no choice to pay for the add ons. I wasn’t interested in the add ons. I offere More

by Liz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarabeth Hendrick
Feb 04, 2022 -

Hendrick Chevrolet Shawnee Mission responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please reach out to us at (913) 261-1285.

January 28, 2022

Was not impressed with the dealership at all. David the sales guy was alright but finance and management were terrible. Got told one thing over the phone only for it to be walked back later by someone else More

by Rodrigo Morna Freitas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Derochie
Feb 02, 2022 -

Hendrick Chevrolet Shawnee Mission responded

Hi Rodrigo Morna Freitas, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact Nick Tremonti (913)261-1285 at your convenience. Thank you!

January 14, 2022

Stan is a fast talking salesman not good corey and chris are no help either More

by LJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Wiegers, Chris Anderson, Cory Derochie
Jan 16, 2022 -

Hendrick Chevrolet Shawnee Mission responded

Hi Lj, we appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to Nick at (913) 261-1285 when you can so we can address this situation directly. Thank you and have a great day.

Jan 24, 2022 -

LJ responded

No thanks circumstances will not change .-0 review

December 28, 2021

Great Customer service from David Reed, great buying experience, see him for a vehicle! Do yourself a favor! More

by frankkeyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reed
Dec 29, 2021 -

Hendrick Chevrolet Shawnee Mission responded

Frankkeyes, we are so happy to read such a great review about Hendrick Chevrolet Shawnee Mission! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

Dec 29, 2021 -

frankkeyes responded

Who's better than David Reed and you?!

December 17, 2021

Great information - Bob Stewart was very helpful in talking me through the process of ordering a new vehicle - with no surprises! Will keep Hendrick and Bob in mind when we decide to pull the trigger. More

by JWMorehouse
Recommend Dealer
Yes
Employees Worked With
Robert "Bob" Stewart
Dec 18, 2021 -

Hendrick Chevrolet Shawnee Mission responded

Hi Jwmorehouse, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

October 27, 2021

Been going here for service since 2017. Brian Johnson is amazing. He cares about his customers. More

by deniseortiz1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
Oct 28, 2021 -

Hendrick Chevrolet Shawnee Mission responded

Deniseortiz1313, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

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