Hendrick Chevrolet Shawnee Mission
Merriam, KS
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I called Hendrick Chevrolet and was transferred to Kenneth Ussery. He answered all my questions and helped me find the right Silverado. And his follow-up after the sell has been amazing too! Kenneth Ussery. He answered all my questions and helped me find the right Silverado. And his follow-up after the sell has been amazing too! More
Hendrick is a great dealership to work with, especially their Chevy dealership in Merriam. I highly recommend working with Ben and the sales staff there. Very friendly and clean dealership their Chevy dealership in Merriam. I highly recommend working with Ben and the sales staff there. Very friendly and clean dealership More
They are dishonest about their prices. Stan was our salesman. They listed the vehicle for $37,5 and tried to tell me I had no choice to pay for the add ons. I wasn’t interested in the add ons. I offere salesman. They listed the vehicle for $37,5 and tried to tell me I had no choice to pay for the add ons. I wasn’t interested in the add ons. I offered them their list price to which they refused and ended up raising the list price. The sales manager Sarahbeth also reached out to me declining my offer for the list price and refused to explain to me what the add ons were. I explained that I offered them their list price for the vehicle. I then received an email from Stan that I assume wasn’t intended for me saying that I offered $35, for the vehicle which isn’t true. I have it all in writing. He then proceeded to say that his Sales manager told me like it is. She actually failed to answer any questions. At the end of the day, they were completely dishonest with their price. Beware with this dealership. Add ons are not a requirement with purchase and if that’s the case it should have been listed as so! More
Was not impressed with the dealership at all. David the sales guy was alright but finance and management were terrible. Got told one thing over the phone only for it to be walked back later by someone else sales guy was alright but finance and management were terrible. Got told one thing over the phone only for it to be walked back later by someone else multiple times. Cory in finance couldn't even read a paystub correctly and hit my credit so many times the next dealership I went to reached out to make sure I knew. They lost a sale and I still got my car just from someone else. Also they don't take outside financing so steer clear if you have a credit union check. More
Great information - Bob Stewart was very helpful in talking me through the process of ordering a new vehicle - with no surprises! Will keep Hendrick and Bob in mind when we decide to pull the trigger. talking me through the process of ordering a new vehicle - with no surprises! Will keep Hendrick and Bob in mind when we decide to pull the trigger. More