Hendrick Chevrolet Buick GMC Cadillac Southpoint

Sales person was very knowlgeable on the products that he was offering. Butch took the time to walk us through the process to get the best deal before we purchased our 2012 Chevy Malibu. was offering. Butch took the time to walk us through the process to get the best deal before we purchased our 2012 Chevy Malibu. More

We stopped in after an absolutely horrible day at another dealership. It was late and the babay was fusyy but our sales rep handled it all very well and put us in the car we wanted. Overall a great experianc dealership. It was late and the babay was fusyy but our sales rep handled it all very well and put us in the car we wanted. Overall a great experiance. More

First of all, Butch , you are my sons' hero tonight. He just left with his new truck. I was really hoping you guys would work it out . I would just like to say that if you made this deal work, you can do a just left with his new truck. I was really hoping you guys would work it out . I would just like to say that if you made this deal work, you can do anything. He was really lucky to have you working for him.I only hope the managers value you and respect you as much as we do. And Paul, I didn't get to meet you but we had some good discussions on the computer. I also appreciate your help. It got off track at first, but you finally made it happen. I'm sure he will enjoy the new Chevy 2500 , it is really nice.He also was impressed with the finance , I believe his last name is Wu. Thanks to every one that played a part in making it happen. More

Sales person was very knowlgeable on the products that he was offering. Luis took the time to walk us around and test drive multiple vehicles before we purchased our 2012 Chevy Cruze. In addition Paul was ve was offering. Luis took the time to walk us around and test drive multiple vehicles before we purchased our 2012 Chevy Cruze. In addition Paul was very helpful and informative during the delivery process. More

I came into contact with Eric through my USAA Car Buying Program. He received the alert, called me quickly thereafter, and told me how they would price the deal, no surprises. I showed up the next day to Program. He received the alert, called me quickly thereafter, and told me how they would price the deal, no surprises. I showed up the next day to close the deal. A pleasant experience was all that I needed to feel good about my purchase of a 2012 GMC Accadia Denali. Eric honored the deal from 24 hours earlier. Even the lateness of the hour on December 31 didn't keep him from installing the navigation DVD and reviewing the vehicle in detail to familiarize myself with all of the new features. Also, as part fo the deal above, I traded an 11.5 year vehicle toward the purchase. Eric and his team at Hendricks made it seem easy, fair and reasonable. I'm glad to have found Eric and will buy from him again. More

From the time we entered the dealership, everyone was friendly and warm. We visited the dealership to drive a '12 LaCrosse and worked with Vu Vo. Vu went with us to test drive the car. He took the time friendly and warm. We visited the dealership to drive a '12 LaCrosse and worked with Vu Vo. Vu went with us to test drive the car. He took the time to review the various aspects of the car and answer any questions. He was always friendly but never pushy which I really appreciated. After our drive, we went back to the dealership to talk about price. Vu worked through all the preliminaries to come up with a price for our tradein which we found very fair and a price for the new car. We quickly found a bottom line that worked for us both. Once we arrived at a price, we were sent to Michael Peak's office to sign all the paperwork. Michael was also very warm, friendly and professional. While all the paperwork was being done, the new LaCrosse was being readied for us to take home. Unfortunately a problem showed up. Vu was most embarrassed that something was wrong with the car we had planned to buy. He apologized profusely as well as his boss, Geoff Edwards. However, they offered to fix the vehicle or find us a new one. We decided to have the dealership find us a new one. They gave us a vehicle to drive home and the next day Vu brought us our new car. He went over all the new paperwork and then spent all the time we needed going over the bells and whistles in the new car - and there are a lot. The whole experience was a positive one - even when there was something wrong with the new car. The dealership was totally responsive to the situation and worked to make everything right for us. This car buying experience was the least stressful we've ever had and we would recommend both the dealership and especially Vu Vo as a salesman. We are planning to purchase a second vehicle sometime in the near future and will be back in touch wih Vu when the time comes. We can recommend both Hendrick GMC Buick and Vu Vo without any reservations! Jim and Vicki Cilley 11/29/11 More

Great customer service and friendly staff. Drove 50 miles out of my own town to purchase vehicle and it was well worth it. I have already recommended Hendrick Automall to friends looking for vehicles. Overal out of my own town to purchase vehicle and it was well worth it. I have already recommended Hendrick Automall to friends looking for vehicles. Overall the best experience I have had buying a used vehicle and would definetely come back for any future auto purchases. More

Service went well. Appreciate the shuttle service. Fixed items under warranty even then light cover for the map light. Remembered to reset the oil meter to 100%. Fixed items under warranty even then light cover for the map light. Remembered to reset the oil meter to 100%. More

All employees encountered were very helpful and nice, and informative. We had a problem with our purchase before a week was out and the dealership was excellent in helping to quickly resolve the problem. W informative. We had a problem with our purchase before a week was out and the dealership was excellent in helping to quickly resolve the problem. We could not have asked for any better treatment. All phases, towing, diagnosis and fixing the problem in record time to meet "OUR" schedule. EXCELLENT SERVICE and although the sales end seemed long to us (having NOT bought a car in many years) the process was still easy. Would definitely send people your way, Thanks, Gale and Ski More

I have to say we have never had a better experience I have to say we have never had a better experience buying anything (except for spending that much money but, hey, we needed another car). The Enclav I have to say we have never had a better experience buying anything (except for spending that much money but, hey, we needed another car). The Enclave is gorgeous and a pleasure to drive, we're so happy we picked Buick. From the moment we walked into the dealership, we were treated warmly and with respect which added to our car-buying experience. Vu Vo took us on a test drive and spent time showing us the car from top to bottom. He was straight forward with his answers and didn't try to strong arm us into buying, which we both appreciated very much. When we sat down to start the buying process, Vu took great care of us, he never rushed us. He went over all the details carefully until we were satisfied. Once we finished the financial part with Vu, he had Paul take us to our car and we spent a lot of time going over every button and gizmo. He took us through all the navigation screens, spoke with us about OnStar and XM radio and patiently answered all our questions, even when we had to have him repeat an instruction. A few days later we had the car care work done to protect our seats and the exterior paint job, and Paul took great care of me. The moment I arrived I was waved into the service area and Paul got me a loaner so I wouldn't have to wait there for the 3-4 hours. After going through the car with Paul, we sat down with Michael Peaks to finalize the numbers and go over the extended warranty packages. Mike was fun, engaging, and very thorough in describing all the options available. He was patient while we took the time we needed, and even had a good sense of humor when we kicked him out of his office to talk about what we wanted to do. He was a real pleasure to work with, and took some of the sting out of paying for the car. Which is incredible considering how much money we spent in one day! Aaack! Bottom line, we are thrilled with all of the people involved with our Enclave purchase and will not only recommend Hendrick Durham to our friends, we'll be back when it's time to buy another car. Mike and Leslie Nuccio More