Hendrick Chevrolet Buick GMC Cadillac Southpoint
Durham, NC
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H.B.Garrett greeted us right away when we entered the dealership. He set out to put us at ease, while we started the financial process of trying to qualify for a loan. We got the paperwork done quickly a dealership. He set out to put us at ease, while we started the financial process of trying to qualify for a loan. We got the paperwork done quickly and he stayed with us threw most of the process of buying the car. I liked the fact that he was not leaving us to wait on other people while we were waiting for our loan aproval. H.B. worked to make sure that we got the color car that we wanted and that we were satisfied with how the car drove. He also helped us get our on star set up afterwards. Overall we had a very plesant car buying experience at Hendrick and would recommend then highly to others. Thank You James West More
We would like to say Thank You to Tiny Deese for a wonderful experience buying our new Acadia! She was patient and unhurried, answering all of our questions and working with us to get the best deal p wonderful experience buying our new Acadia! She was patient and unhurried, answering all of our questions and working with us to get the best deal possible for our trade in. Tiny let us "buy" the vehicle and did not "sell" to us, allowing us to be the ones in the driver's seat! So many times car dealers are pushy and in a rush to close the deal, but we had a much different experience at Hendrick. Also Michael Peaks was very pleasant and friendly and we had a great overall experience at the dealership. We were extended every courtesy from beginning to end and are more than pleased. We will definitely be back for our next vehicle and will recommend Tiny and Hendrick Auto Mall to our friends and we pray that God will truly bless all who assisted us! More
Thank you to David Avellone and Gevin Vinson. Today I bought a 2011 Acadia through Mr. Avellone and will definitely contact him again when it is time for another vehicle. He was very welcoming and honest bought a 2011 Acadia through Mr. Avellone and will definitely contact him again when it is time for another vehicle. He was very welcoming and honest throughout the entire day. I recommend all that shop at Hendrick Durham Auto Mall to speak with David Avellone. He was very knowledgeable about the vehicles and financial decisions. Gevin Vinson was also very professional and expedient with the finalization of the very fair deal for all involved at Hendrick Durham Auto Mall. More
As always, an awesome experience purchasing my new vehicle. Mr. Garrett "bent over backwards" to make sure he found the perfect SUV that I would be happy with. It was a steamy hot day that I vehicle. Mr. Garrett "bent over backwards" to make sure he found the perfect SUV that I would be happy with. It was a steamy hot day that I went into the dealership, just looking. Mr Garrett greeted me and we started looking at all the SUV's on all three of their lots. He showed me all my choices, detailing the differences and what would work best for me. Never felt any pressure, just people wanting to make sure I would be happy with whatever I choose. Everyone was very attentive and friendly. (some businesses should take note on customer service) from Hendrick Auto Mall. Just can't say enough about Mr.Garrett and Mr. Peaks. You guys sure are the best at your jobs. Keep up the great work and when times comes for me to purchase another SUV, I'll be back at Hendrick Chevy in Durham. T.Allison More
Service staff were very respectful and courteous and made sure to explain every step. Car developed another issue directly before appointment, which was also taken care of without having an appointment. sure to explain every step. Car developed another issue directly before appointment, which was also taken care of without having an appointment. More
my experience with Rick Hendricks and Butch Setterington was great i have purchased around 5 new Fords in my life and this was the most pleasant and helpful dealership i ever done business with , they took was great i have purchased around 5 new Fords in my life and this was the most pleasant and helpful dealership i ever done business with , they took me around and interduced me to the parts Mgr. , service mgr. ,and the manager told me he has a open door policy , i felt i was treated as a valued customer. I have already recomended them. ps i love my new car..... Gary Wright More
We had been looking for a car for what seemed like forever!! These two gentlemen helped us and got use into a brand new car in no time. They were very friendly and helpful. This made our day and this forever!! These two gentlemen helped us and got use into a brand new car in no time. They were very friendly and helpful. This made our day and this car was our first purchase together as newlyweds!!! Thanks guys!!!! More
I had a great experience at Hendricks. I do not have the best credit rating, probably one of the worst. Luis and other associates worked and was able to get me financed and in a wonderful, fuel effecient ca best credit rating, probably one of the worst. Luis and other associates worked and was able to get me financed and in a wonderful, fuel effecient car. I am overall satisfied and will return for a trade in when I am ready. More
We loved the overall experience, made us feel like family. I love Chevrolet and the people that make & deal with them.Still the Heartbeat of America. Skip & the people treat you like they know you & m family. I love Chevrolet and the people that make & deal with them.Still the Heartbeat of America. Skip & the people treat you like they know you & make you feel comfortable. I reccomend them to everyone I know & so Does my Vehicles. Thank you. Donald & Vanessa Brown Steelers for Life!! More
Found The car I had been looking for with an web search. Eric called me back immediately and we worked out a deal on a 2012 Equinox. I was very please with my buying experience with Eric an would refer him Eric called me back immediately and we worked out a deal on a 2012 Equinox. I was very please with my buying experience with Eric an would refer him to anyone in the market for a new car. More