Hendrick Chevrolet Buick GMC Cadillac Southpoint

Found The car I had been looking for with an web search. Eric called me back immediately and we worked out a deal on a 2012 Equinox. I was very please with my buying experience with Eric an would refer him Eric called me back immediately and we worked out a deal on a 2012 Equinox. I was very please with my buying experience with Eric an would refer him to anyone in the market for a new car. More

Sales person was very knowlgeable on the products that he was offering. Butch took the time to walk us through the process to get the best deal before we purchased our 2012 Chevy Malibu. was offering. Butch took the time to walk us through the process to get the best deal before we purchased our 2012 Chevy Malibu. More

We stopped in after an absolutely horrible day at another dealership. It was late and the babay was fusyy but our sales rep handled it all very well and put us in the car we wanted. Overall a great experianc dealership. It was late and the babay was fusyy but our sales rep handled it all very well and put us in the car we wanted. Overall a great experiance. More

First of all, Butch , you are my sons' hero tonight. He just left with his new truck. I was really hoping you guys would work it out . I would just like to say that if you made this deal work, you can do a just left with his new truck. I was really hoping you guys would work it out . I would just like to say that if you made this deal work, you can do anything. He was really lucky to have you working for him.I only hope the managers value you and respect you as much as we do. And Paul, I didn't get to meet you but we had some good discussions on the computer. I also appreciate your help. It got off track at first, but you finally made it happen. I'm sure he will enjoy the new Chevy 2500 , it is really nice.He also was impressed with the finance , I believe his last name is Wu. Thanks to every one that played a part in making it happen. More

Sales person was very knowlgeable on the products that he was offering. Luis took the time to walk us around and test drive multiple vehicles before we purchased our 2012 Chevy Cruze. In addition Paul was ve was offering. Luis took the time to walk us around and test drive multiple vehicles before we purchased our 2012 Chevy Cruze. In addition Paul was very helpful and informative during the delivery process. More

I came into contact with Eric through my USAA Car Buying Program. He received the alert, called me quickly thereafter, and told me how they would price the deal, no surprises. I showed up the next day to Program. He received the alert, called me quickly thereafter, and told me how they would price the deal, no surprises. I showed up the next day to close the deal. A pleasant experience was all that I needed to feel good about my purchase of a 2012 GMC Accadia Denali. Eric honored the deal from 24 hours earlier. Even the lateness of the hour on December 31 didn't keep him from installing the navigation DVD and reviewing the vehicle in detail to familiarize myself with all of the new features. Also, as part fo the deal above, I traded an 11.5 year vehicle toward the purchase. Eric and his team at Hendricks made it seem easy, fair and reasonable. I'm glad to have found Eric and will buy from him again. More

From the time we entered the dealership, everyone was friendly and warm. We visited the dealership to drive a '12 LaCrosse and worked with Vu Vo. Vu went with us to test drive the car. He took the time friendly and warm. We visited the dealership to drive a '12 LaCrosse and worked with Vu Vo. Vu went with us to test drive the car. He took the time to review the various aspects of the car and answer any questions. He was always friendly but never pushy which I really appreciated. After our drive, we went back to the dealership to talk about price. Vu worked through all the preliminaries to come up with a price for our tradein which we found very fair and a price for the new car. We quickly found a bottom line that worked for us both. Once we arrived at a price, we were sent to Michael Peak's office to sign all the paperwork. Michael was also very warm, friendly and professional. While all the paperwork was being done, the new LaCrosse was being readied for us to take home. Unfortunately a problem showed up. Vu was most embarrassed that something was wrong with the car we had planned to buy. He apologized profusely as well as his boss, Geoff Edwards. However, they offered to fix the vehicle or find us a new one. We decided to have the dealership find us a new one. They gave us a vehicle to drive home and the next day Vu brought us our new car. He went over all the new paperwork and then spent all the time we needed going over the bells and whistles in the new car - and there are a lot. The whole experience was a positive one - even when there was something wrong with the new car. The dealership was totally responsive to the situation and worked to make everything right for us. This car buying experience was the least stressful we've ever had and we would recommend both the dealership and especially Vu Vo as a salesman. We are planning to purchase a second vehicle sometime in the near future and will be back in touch wih Vu when the time comes. We can recommend both Hendrick GMC Buick and Vu Vo without any reservations! Jim and Vicki Cilley 11/29/11 More

Great customer service and friendly staff. Drove 50 miles out of my own town to purchase vehicle and it was well worth it. I have already recommended Hendrick Automall to friends looking for vehicles. Overal out of my own town to purchase vehicle and it was well worth it. I have already recommended Hendrick Automall to friends looking for vehicles. Overall the best experience I have had buying a used vehicle and would definetely come back for any future auto purchases. More

Service went well. Appreciate the shuttle service. Fixed items under warranty even then light cover for the map light. Remembered to reset the oil meter to 100%. Fixed items under warranty even then light cover for the map light. Remembered to reset the oil meter to 100%. More

All employees encountered were very helpful and nice, and informative. We had a problem with our purchase before a week was out and the dealership was excellent in helping to quickly resolve the problem. W informative. We had a problem with our purchase before a week was out and the dealership was excellent in helping to quickly resolve the problem. We could not have asked for any better treatment. All phases, towing, diagnosis and fixing the problem in record time to meet "OUR" schedule. EXCELLENT SERVICE and although the sales end seemed long to us (having NOT bought a car in many years) the process was still easy. Would definitely send people your way, Thanks, Gale and Ski More