Hendrick Chevrolet Buick GMC Cadillac Southpoint

I came in to have service done on my vehicle and ended up walking out with a new car. This is not my first experience with Hendrick Durham and will not be my last either. From service to sales to service, walking out with a new car. This is not my first experience with Hendrick Durham and will not be my last either. From service to sales to service, every experience has been a great one. David Mosley is the BEST! More

Having just bought my 4th car with Hendrick over the years, it truly doesn't get any better than the Customer Service I have become accustomed to receiving when I deal with all employees at whichever d years, it truly doesn't get any better than the Customer Service I have become accustomed to receiving when I deal with all employees at whichever dealership I happen to buy from. As a new Addition to the Durham Auto Mall, Rhonda Fleming brings many years of customer service with her and therefore, ensures the buying experience is something one need not get twisted up in a bunch, as a result of what used to be the battle that occurred between dealer and buyer. Doug Harbison (VP & General Manager) is no doubt an individual that knows how to pull the trigger to close a deal without any hassles, most importantly, he does so with such a humbleness that has one thinking, this is the place to visit for all my automobile needs. Hats off to the entire staff at Hendrick Durham Auto Mall More

Upon entering dealership we were introduced to Mr. Eaton. He had us in his office right away explaining what cars they had by looking on his computer at the inventory. He truly wanted to put me in a new ct He had us in his office right away explaining what cars they had by looking on his computer at the inventory. He truly wanted to put me in a new cts coupe. Well, he did just that. Great person to work with. Mr. Vinson finalized with his great financial expertise. We are truly satisfied with this great customer service. More

Me being a first time buyer, I have to say that i was extremely nervous. I knew exactly what I wanted and even though I wasn't buying a new car, Joseph Lee and Rodney Dean did everything they could to ge extremely nervous. I knew exactly what I wanted and even though I wasn't buying a new car, Joseph Lee and Rodney Dean did everything they could to get me the best deal. I had a great experience at Hendrick Durham Auto Mall and definitely would recommend them to friends and family. Thank you for your great customer service! More

We had planned to visit the local Ford dealership since we are very long time Ford customers. However I had seen a magazine ad on the Buick Encore and had also looked at it's rating online. I decided to we are very long time Ford customers. However I had seen a magazine ad on the Buick Encore and had also looked at it's rating online. I decided to look at it first and then vist the Ford dealership. I was so impressed with the Encore and the Hendrick dealership that I did a lease/purchase onsite and never looked any further. My sales person, Tim, was great and I later told my husband that even though we have purchased at least 20 new cars over the past 40 years, I had the best "new car orientation" from Tim that I have ever had. Evelyn "Patsy" Tew More

Everyone professional, friendly, informative and pleasant. Tiny was exceptionally helpful and prompt to make sure we were being helped as soon we entered the door. Thorough and knowledge of the vehi pleasant. Tiny was exceptionally helpful and prompt to make sure we were being helped as soon we entered the door. Thorough and knowledge of the vehicle. More

I was immediately greeted when I got out of the car. After a few questions, I was introduced to Joe Lee. Joe assisted me in to trying to narrow my search for a new car. I came to the dealership with a After a few questions, I was introduced to Joe Lee. Joe assisted me in to trying to narrow my search for a new car. I came to the dealership with an open mind as to what I was looking for. I was offered a bottled water while we started the preliminary paper work. Joe was very knowledgeable and very low key. No high pressure tatics. It felt like Joe genuinely wanted to make sure I found just the car that would make me happy. I am sure my answers to Joe's question were often vague, because I was not set on any particular model. Joe's patience in leading me through my options was fantastic. I felt the deal I received was fair for the car I decided on. My overall experience was very pleasant. More

I have been here twice, and i love Hendricks Durham Automall, the sales reps are the greatest. The entire staff is excellent and professional. I love this dealership. Automall, the sales reps are the greatest. The entire staff is excellent and professional. I love this dealership. More

My experience with Rick Hendricks was professional and courtesy as soon as I entered the building. As a first time buyer and not knowing what to expect, they made me feel comfortable and I was reassured courtesy as soon as I entered the building. As a first time buyer and not knowing what to expect, they made me feel comfortable and I was reassured that I was getting a great deal from the start. I feel that all my future car needs and purchases will definitely continue to be with Rick Hendricks.. Completely satisfied with a new 2013 Chevy Malibu. More