Hendrick Chevrolet Buick GMC Cadillac Southpoint

Outstanding experience! Salesman Brian Wilson responded to our internet Truecar app request via phone and we arranged to meet that afternoon to look and consider a 2015 Buick Salesman Brian Wilson responded to our internet Truecar app request via phone and we arranged to meet that afternoon to look and consider a 2015 Buick Encore. Brian is a true gentleman, intelligent, mature, experienced gand knows his vehicles. A great sense of humor as well. We first considered the Encore Leather trim, but the Premiere trim suited us better as seniors with more safety features and several other "bells and whistles." We looked at several color choices, determined our interior colors and made our final choice after a test drive on the Interstate and back roads. We were very impressed! We had a trade-in and were pleased with the final figures, having receiving after only one go-round what we wanted for our trade. The sales manager determined the final cost without pressure. Next, we met the finance manager, Eric Duncan. He's another fine gentleman, bright, suave and no high pressure on potential car care options. We paid cash the next day via our high limit credit card that gives us another 1% off the final amount due. He had us review all forms required in a timely manner. The next day we inspected the vehicle after detailing the night before and met with Brian Wilson again. He spent 1.5 hours or more going over all aspects of the dash, which is very sophisticated, in the long run, user friendly. He knew exactly what each control did and thoroughly taught us how to operate the Navigation system, OnStar, Bluetooth, etc., etc.! Answered all our questions in a friendly, calm manner with occasional touches of humor. The Encore was backed inside to the Hendrick client inspection area and this final review/learning session. Very classy, handsome and highly impressive dealership! We've never before had a new car buying experience that matches this for customer service, concerns, special requests, etc., etc. We HIGHLY recommend a Hendrick In Durham and In particular salesman, Brian Wilson, as well as finance manager Eric Duncan. Terrific, highly pleasing overall buying and learning experience. More

Bravo!!!! I had a great experience working with Carlos and Eric. They were attentive and eager in helping me trade my car and purchase a SRX. Carlos's customer I had a great experience working with Carlos and Eric. They were attentive and eager in helping me trade my car and purchase a SRX. Carlos's customer service was exceptional and he worked tirelessly to make sure I was happy. Eric was very informative and thorough which made for an unparalleled experience in the finance room. Grande carro uma experiência de compra!! More

Thanks to Skip Sartor Jeff Edwards I can't thank Skip and Jeff enough for what they don for me wit my new truck. I love They help with finding the right truck David Pruitt I can't thank Skip and Jeff enough for what they don for me wit my new truck. I love They help with finding the right truck David Pruitt More

An Encore for an Encore! I had a wonderful experience in which I provided an interest, a financial goal, and a two-hour window to make it happen. They did it! With the help of I had a wonderful experience in which I provided an interest, a financial goal, and a two-hour window to make it happen. They did it! With the help of a wonderful sales associate named AJ Morse and a terrific financial manager named Eric, I drove off in my new Encore. Very pleased with the exceptional standard features and flexibility of my new ride. Thanks to the Hendrick team for a wonderful experience!!! More

Great Customer Service I had the pleasure of working with Rashard Brandon to purchase my 2015 Chevy Sonic. He never gave up on trying to work with me and my situation. He wa I had the pleasure of working with Rashard Brandon to purchase my 2015 Chevy Sonic. He never gave up on trying to work with me and my situation. He was also very genuine and honest making my experience feel more comfortable as if I was talking with a friend rather than a car dealer which I really appreciated. At no point did I feel pressured or rushed. More

Top,of the line ! Everything about my experience was nothing but positive from the time I drove onto the dealership and was greeted warmly by all of the various employe Everything about my experience was nothing but positive from the time I drove onto the dealership and was greeted warmly by all of the various employees that I meet on my way to my appointment with Tong P. Meek who met me with a smile on his face and a hearty handshake ! My follow up appointment to finalize on my purchase was again gracious with all of the floor staff showing great concern for my well being and offering fluids on repeated occasions. Everyone on the floor did their best to make me feel appreciated ! More

Very positive purchase experience I purchased my second Tahoe from Hendrick via Joel Williams and I am very satisfied with the experience. Everyone was friendly and professional. I rec I purchased my second Tahoe from Hendrick via Joel Williams and I am very satisfied with the experience. Everyone was friendly and professional. I recommend this dealership for sales and service to anyone. More

stand up dealership that handled my sale with class , I am from Fayetteville and shopped 7 other chevy dealers and always seem to end up back in Durham. all th dealership that handled my sale with class , I am from Fayetteville and shopped 7 other chevy dealers and always seem to end up back in Durham. all the dealers wanted the business but Brian Mitchell earned the business. If your looking a new or used car the team in Durham is the team to join! Chris K. Fayetteville NC More

Great First Time Buyer Experience! Had a great experience buying my first car. Everything was broken down so I could understand and cater to all my concerns and questions. Badu was one Had a great experience buying my first car. Everything was broken down so I could understand and cater to all my concerns and questions. Badu was one of the best I have seen and dealt with. He was very professional and respectful. If you are looking to by a car I highly recommend you talk with Badu Dia! More

Best Car Buying Experience Ever I've purchased several cars over the years but never had a sales person as awesome as Tiny! She's professional and very likeable. She's really knows w I've purchased several cars over the years but never had a sales person as awesome as Tiny! She's professional and very likeable. She's really knows what she's doing and seems to be in the business for the right reason. Each person I dealt with during the process beginning with the instant message conversation and ending with picking up my car was most pleasant and professional. This is definitely a place I'd continue to do business with and refer my family and friends. I am most pleased! More