Hendrick Chevrolet Buick GMC Cadillac Southpoint

"Excellent Customer Service!" After having an extremely gruesome experience with the service dept over a year ago, I was hesitant to take back to this dealership. However, the ve After having an extremely gruesome experience with the service dept over a year ago, I was hesitant to take back to this dealership. However, the vehicle was still under warranty and I had no choice. Once there it was apparent that I would need to purchase a new vehicle. Jerome Johnson was able to alleviate the anxiety of dealing with this business, change my perceptions based on past experience, and make me a customer for life. Jerome was attentive, professional, and courteous; he was able to answer my multitude of questions, and if he did not know the answer was prompting in researching the question, contacting the appropriate staff and finding me an answer. It is with great pleasure that I highly recommend Hendricks, Jerome Johnson, and Alex Bodnarchuk for all your new vehicle purchase requirements. More

Purchase of 2015 GMC SLT-2 Terrain Everyone was courteous and friendly. Helped with my questions and help me understand the features of the vehicle which were many. I wanted the Denal Everyone was courteous and friendly. Helped with my questions and help me understand the features of the vehicle which were many. I wanted the Denali model of the Terrain and wanted a black one and they worked hard to find one, but were unable to. the SLT-2 I ended up with was a great 2nd choice and really very happy with it and feel that I get almost all of the features that you get with the Denali. The main difference was the interior, but I found the interior of the SLT to be great. More

Awesome staff! After dealing with the staff starting in service and now having purchased a new vehicle I can confidently say they are friendly and professional. Work After dealing with the staff starting in service and now having purchased a new vehicle I can confidently say they are friendly and professional. Worked with me and made me feel like family. More

Execptional Customer Service! I visited the dealership after receiving an email about a possible upgrade. From first contact to final visit Jerome was very attentive and hands on w I visited the dealership after receiving an email about a possible upgrade. From first contact to final visit Jerome was very attentive and hands on with making sure my experience was an enjoyable one. He contacted me to confirm our appointment and though I did not qualify for the upgrade he gifted me with a free oil change. He took his time explaining why I did not qualify for the upgrade and he also assisted in setting the appointment for the oil change. He is definitely an asset to your team! More

Customer service I purchased my vehicle several months against. The level of customer service that I recieved from Jerome Johnson was nothing short of amazing. He prom I purchased my vehicle several months against. The level of customer service that I recieved from Jerome Johnson was nothing short of amazing. He promised to have my vehicle cleaned at a later date. When I was ready to have it cleaned I just brought it in and he handled the rest. The atmosphere of the dealership and it's associates is very welcoming with a gift of servitude! More

Excellent I have being a customer of this dealership for a while now. My husband & I have bought two cats from Jerome Johnson who is excellent. He is always fri I have being a customer of this dealership for a while now. My husband & I have bought two cats from Jerome Johnson who is excellent. He is always friendly, informative, honest, and handles things expeditiously. He makes you feel like a friend not just a commissioned customer. I have sent friends here, my sister ( Kori & Chris Simmons) who had the Kia that was caught in the wild fire in California on the way to Hawaii there stationed military base to buy a Traverse, unfortunately Jerome was not available that day so they had a different salesperson, but they were extremely happy with their serve here too. Most recently I sent my oldest son Tyler Vowell-Jackson up here to Jerome Johnson & Jerome was able to get him into the car he has been wanting ( a Veloster). My family & friends love dealing with This Hendricks dealership & cannot imagine dealing with any other salesmen other than Jerome. More

Best Service Ever Experienced! This dealership is new to the area and brings in fresh and new customer service that I have not experienced in Durham in a long time. I came from anot This dealership is new to the area and brings in fresh and new customer service that I have not experienced in Durham in a long time. I came from another Chevrolet dealership angry about the service and they stepped in and treated me with respect! Jerome Johnson hands down is one of the most valuable salesman that is a part of the dealership! He showed excellent customer service from start to finish. I came in with what I considered a unique situation that the other dealerships could not tackle. Jerome took the challenge and put me in a new car the same day! I would recommend Hendrick @ Southpoint to anyone! More

Expediant! My seat was stuck in my new 2015 Malibu. I called my sales man Jerome Johnson he set an appt for me to come in. I arrived and was immediately taken ca My seat was stuck in my new 2015 Malibu. I called my sales man Jerome Johnson he set an appt for me to come in. I arrived and was immediately taken care. My seat is fixed and it only took ten minutes AWESOME! More

New Car Purchase We have always been completely satisfied with the service provided by Hendrick Chevrolet. We just purchased a 2016 Cruz which makes this our 7th vehi We have always been completely satisfied with the service provided by Hendrick Chevrolet. We just purchased a 2016 Cruz which makes this our 7th vehicle purchased from Hendrick. Customer service in each department is exceptional. I recommend this dealership highly to anyone wishing to purchase a vehicle. More

Great Experience I spoke with one sale consultant, she was very helpful and patience. I do not know much about cars but I wanted something relievable and she able help I spoke with one sale consultant, she was very helpful and patience. I do not know much about cars but I wanted something relievable and she able help me. More