Hendrick Chevrolet Buick GMC Cadillac Southpoint
Durham, NC
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Great Service Everyone was very helpful, I spoke with several salesman and everyone was so nice even though I was window shopping for the future. I will definitely Everyone was very helpful, I spoke with several salesman and everyone was so nice even though I was window shopping for the future. I will definitely be returning here in a few months to get a new ride!! More
Will alway buy from Hendrick Southpoint! I recently bought a 2015 Buick Encore, I am incredibly happy with the line of service that I received at the dealership. The employees were helpful an I recently bought a 2015 Buick Encore, I am incredibly happy with the line of service that I received at the dealership. The employees were helpful and willing to answer any/all questions that I may have had. They even helped me set up the Bluetooth in my car! The sales person even help me understand the OnStar application and how I can use it when I am away from my vehicle. Because of the experience that I had at this location, I will always return! More
Excellence in every department ******* From entering the front door to leaving with you new car you experience top notch service from sales to service. Outstanding in every department. Cus From entering the front door to leaving with you new car you experience top notch service from sales to service. Outstanding in every department. Customer oriented. More
Working with Jerome Johnson is a must! In the past I have had terrible service when it came to buying a car, but I came to Hendricks Southpoint and worked with Jerome Johnson and it was the In the past I have had terrible service when it came to buying a car, but I came to Hendricks Southpoint and worked with Jerome Johnson and it was the best experience ever! He was very polite, good sense of humor, and very patient. He could tell I was hesitant about buying another car but he went out of his way to explain things to me in great detail. He is very knowledgeable about the product and I was impressed by how eager and excited he was to work with me. Thank you for all your help Jerome! More
"Excellent Customer Service!" After having an extremely gruesome experience with the service dept over a year ago, I was hesitant to take back to this dealership. However, the ve After having an extremely gruesome experience with the service dept over a year ago, I was hesitant to take back to this dealership. However, the vehicle was still under warranty and I had no choice. Once there it was apparent that I would need to purchase a new vehicle. Jerome Johnson was able to alleviate the anxiety of dealing with this business, change my perceptions based on past experience, and make me a customer for life. Jerome was attentive, professional, and courteous; he was able to answer my multitude of questions, and if he did not know the answer was prompting in researching the question, contacting the appropriate staff and finding me an answer. It is with great pleasure that I highly recommend Hendricks, Jerome Johnson, and Alex Bodnarchuk for all your new vehicle purchase requirements. More
Purchase of 2015 GMC SLT-2 Terrain Everyone was courteous and friendly. Helped with my questions and help me understand the features of the vehicle which were many. I wanted the Denal Everyone was courteous and friendly. Helped with my questions and help me understand the features of the vehicle which were many. I wanted the Denali model of the Terrain and wanted a black one and they worked hard to find one, but were unable to. the SLT-2 I ended up with was a great 2nd choice and really very happy with it and feel that I get almost all of the features that you get with the Denali. The main difference was the interior, but I found the interior of the SLT to be great. More
Awesome staff! After dealing with the staff starting in service and now having purchased a new vehicle I can confidently say they are friendly and professional. Work After dealing with the staff starting in service and now having purchased a new vehicle I can confidently say they are friendly and professional. Worked with me and made me feel like family. More
Execptional Customer Service! I visited the dealership after receiving an email about a possible upgrade. From first contact to final visit Jerome was very attentive and hands on w I visited the dealership after receiving an email about a possible upgrade. From first contact to final visit Jerome was very attentive and hands on with making sure my experience was an enjoyable one. He contacted me to confirm our appointment and though I did not qualify for the upgrade he gifted me with a free oil change. He took his time explaining why I did not qualify for the upgrade and he also assisted in setting the appointment for the oil change. He is definitely an asset to your team! More
Customer service I purchased my vehicle several months against. The level of customer service that I recieved from Jerome Johnson was nothing short of amazing. He prom I purchased my vehicle several months against. The level of customer service that I recieved from Jerome Johnson was nothing short of amazing. He promised to have my vehicle cleaned at a later date. When I was ready to have it cleaned I just brought it in and he handled the rest. The atmosphere of the dealership and it's associates is very welcoming with a gift of servitude! More
Excellent I have being a customer of this dealership for a while now. My husband & I have bought two cats from Jerome Johnson who is excellent. He is always fri I have being a customer of this dealership for a while now. My husband & I have bought two cats from Jerome Johnson who is excellent. He is always friendly, informative, honest, and handles things expeditiously. He makes you feel like a friend not just a commissioned customer. I have sent friends here, my sister ( Kori & Chris Simmons) who had the Kia that was caught in the wild fire in California on the way to Hawaii there stationed military base to buy a Traverse, unfortunately Jerome was not available that day so they had a different salesperson, but they were extremely happy with their serve here too. Most recently I sent my oldest son Tyler Vowell-Jackson up here to Jerome Johnson & Jerome was able to get him into the car he has been wanting ( a Veloster). My family & friends love dealing with This Hendricks dealership & cannot imagine dealing with any other salesmen other than Jerome. More