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Hendrick Chevrolet Buick GMC Cadillac Southpoint

Durham, NC

4.9
895 Reviews

127 Kentington Drive

Durham, NC

27713

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Showing 895 reviews

January 17, 2023

Quick service. Thought I needed an alternator, only needed a battery. Will definitely use them again. Jarvis was excellent 👌🏽 More

by Lyghtitup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis King
Jan 18, 2023 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Mr. Lyght, thank you for providing us with great feed back on your service experience and for highlighting our team member Jarvis King! Have a great day!

January 13, 2023

I worked w/ Alyssa during my service appointment and she was great. She kept me informed throughout the detailed process and made me feel like I was part of the process. More

by Dj548
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alyssa Wyant
Jan 17, 2023 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Thank you for highlighting our team member Alyssa and for the great feedback on your experience! Have a great day!

November 27, 2022

What a great dealership! ! They made my car buying experience awesome. Professional and knowledgeable sales staff. I highly recommend you buying your next vehicle from here. More

by Parkerjack22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamar Jackson
Nov 28, 2022 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Parkerjack22, thank you for providing us with wonderful feedback on your experience with our Sales Team! We are happy to help you, your family, and friends with all of their vehicle needs. CONGRATULATIONS on your NEW RIDE! Happy Holidays!

November 26, 2022

Hats off the sales and finance team of Tariq Adas and Abdul Aldanab at Hendricks Buick/GMC of Southpoint. While searching for “the right” vehicle to replace my 11 year old car, we wandered onto the Buic More

by Linda N.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Aldanab, Tariq Adas
Nov 28, 2022 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Linda, thank you for providing us with wonderful feedback on your experience with our Sales Team and for highlighting our team members Tariq and Abdul! We are happy to help you, your family, and friends with all of their vehicle needs. CONGRATULATIONS on your NEW RIDE! Happy Holidays!

November 21, 2022

Dealership does not honor their advertised vehicle pricing. Hendrick listed on their dealer website a 2022 Silverado custom, four-wheel-drive, crew cab for $33,419.00, vin# 1GCPDBEK4NZ547395. You set More

by BBoysen
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Cameron singleton
Nov 23, 2022 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

We apologize for the inconvenience and pricing error on our website. As mentioned we are working with our marketing team to get this issue on our website addressed as quickly as possible! Please let us know if there is anything else we can do for you. Customer Service: 919-354-7800

Nov 23, 2022 -

BBoysen responded

Inconvenience, yes, it was to drive 30 miles one way for an old fashion bait and switch. I’m sure the state attorney general will not look at it as an inconvenience, “fraud.”

Dec 06, 2022 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

BBoysen, as mentioned again there was a pricing error issue on our website which our team did disclose with you and we addressed the situation as soon as it was brought to our attention. This is also why we have disclosures on our website as errors do happen.

September 28, 2022

Jarvis King provided outstanding customer service today! I appreciate his help with my Tahoe and saving me some money. He was friendly, attentive, and approachable. Thank you so much for your help! More

by jd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis King
Oct 02, 2022 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

We can't wait to see you again, have a great day.

September 22, 2022

What can I say. ....The team here is wonderful....they go the extra mile to make sure all your service needs are met. Jasmine was wonderful. Please ask for her. I' More

by allenkatenia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Patterson
Sep 23, 2022 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Thank you for highlighting our team member Jasmine and for our kind words. We greatly appreciate the feedback provided on your experience with our team. See you at your next visit and have a GREAT day!

September 19, 2022

The service team was easy to work with, my 2022 Silverado had its fist service visit and I was short on time but they got me in and out with out any issues. Will definitely be back for further service!! More

by C.Mays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben krebs, Austin Strickland
Sep 21, 2022 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

C.mays, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chevrolet Buick GMC Southpoint. Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2022

Incredible company with awesome employees, just check out their facebook page and look at how well they take care of their team. Always having an event! More

by chevydriver2022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Foster, Tariq Adas
Sep 19, 2022 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Thank you for kindly recognizing our team and your fantastic rating! We appreciate your awesome feedback and we strive to take care of our employees, customers and community! Thanks for the 5 stars and have an AWESOME day!

September 17, 2022

incredible experience in service, super busy dealership that still cares about customer service. Won't take my car anywhere else! Thanks Larry and team More

by chevydriver2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Moseley, Tariq Adas, Jamar Jackson, Michael Goolsby
Sep 19, 2022 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Thank you for highlighting our team member Larry Rusk! We greatly appreciate your kind words and look forward to seeing you at your next maintenance visit. Have a FANTASTIC day!

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