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Hendrick Chevrolet Buick GMC Cadillac Southpoint
Durham, NC
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Incredible service staff! 1st time taking my 2023 Yukon in for service & Jarvis King went above and beyond to provide a great experience. He also made sure to check for any re 1st time taking my 2023 Yukon in for service & Jarvis King went above and beyond to provide a great experience. He also made sure to check for any recalls or updates to the vehicles software. Enjoyed talking to the other team members as well. Looking forward to visiting again! More
I personally believe that you should promote Tarig Adas to be the sales manager as he did an excellent job. Alyssa Wyant should be the service manager. She always returned my calls and kept me posted. Chri to be the sales manager as he did an excellent job. Alyssa Wyant should be the service manager. She always returned my calls and kept me posted. Chris the service manager never returned my calls after leaving a couple messages.Tariq and Alyssa both helped save the day when I bought a used vehicle that was in need of over $5500,00 with of repairs. Also Jordan F helped a lot with the registration and kept me on the road. More
Larry Rusk was my representative, and he made me feel like I was family. I really appreciate his genuine, caring, customer service!!! Once I received my car back from repairs, I had an issue with on like I was family. I really appreciate his genuine, caring, customer service!!! Once I received my car back from repairs, I had an issue with one of the repairs. Mr Larry told me to just bring my car back, and he would have someone to look at it. I didn't even have to make an appointment and wait for days to bring my car back. He told me to come asap. Now, that's customer service. More
Had just purchased a used 2019 Buick Enclave Essence . l had a small issue with the passenger sit not sliding forward. I contacted Henrick GM of Southpoint.Their customer service people are awesome. In the l had a small issue with the passenger sit not sliding forward. I contacted Henrick GM of Southpoint.Their customer service people are awesome. In the service department Alyssa Wyant and Mr.Desmond were friendly , her service was quick and my appointment time was spot on.Alyssa kept me informed the on progress with my vehicle. I know where all my business will be done with the people who put me first.. More
Quick service. Thought I needed an alternator, only needed a battery. Will definitely use them again. Jarvis was excellent 👌🏽 Thought I needed an alternator, only needed a battery. Will definitely use them again. Jarvis was excellent 👌🏽 More
I worked w/ Alyssa during my service appointment and she was great. She kept me informed throughout the detailed process and made me feel like I was part of the process. was great. She kept me informed throughout the detailed process and made me feel like I was part of the process. More
What a great dealership! ! They made my car buying experience awesome. Professional and knowledgeable sales staff. I highly recommend you buying your next vehicle from here. ! They made my car buying experience awesome. Professional and knowledgeable sales staff. I highly recommend you buying your next vehicle from here. You won’t be disappointed. More
Hats off the sales and finance team of Tariq Adas and Abdul Aldanab at Hendricks Buick/GMC of Southpoint. While searching for “the right” vehicle to replace my 11 year old car, we wandered onto the Buic Abdul Aldanab at Hendricks Buick/GMC of Southpoint. While searching for “the right” vehicle to replace my 11 year old car, we wandered onto the Buick lot. Having no intention of looking at a Buick, Tariq, showed us a couple of vehicles that met our requirements and then one that checked ALL the boxes for us – size, color, options, etc. It’s perfect and we are loving our new ride!!!! Abdul was able to offer us a good price for our trade in and showed s some options that will help keep our vehicle looking good and running smoothly for years to come. Would definitely recommend this dealership – you won’t be disappointed! More
Dealership does not honor their advertised vehicle pricing. Hendrick listed on their dealer website a 2022 Silverado custom, four-wheel-drive, crew cab for $33,419.00, vin# 1GCPDBEK4NZ547395. You set pricing. Hendrick listed on their dealer website a 2022 Silverado custom, four-wheel-drive, crew cab for $33,419.00, vin# 1GCPDBEK4NZ547395. You set up an appointment to come and view the vehicle only to discover, the list price of the vehicle is over $50,000. You bring this to their attention, you speak with the manager and the general manager. For them to tell you that they made a mistake and we are not going to honor our mistake of false advertising. They don’t know how the price got to be so low. There word is no better than a slick used car salesman, by at your own risk. More