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Hendrick Chevrolet Buick GMC Cadillac Southpoint

Durham, NC

4.9
880 Reviews

127 Kentington Drive

Durham, NC

27713

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Showing 880 reviews

February 15, 2023

Incredible service staff! 1st time taking my 2023 Yukon in for service & Jarvis King went above and beyond to provide a great experience. He also made sure to check for any re More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarvis King
Feb 18, 2023 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Mike, thank you for highlighting our team member Jarvis King and for providing us with awesome feedback on your experience! Have a great day!

February 06, 2023

I personally believe that you should promote Tarig Adas to be the sales manager as he did an excellent job. Alyssa Wyant should be the service manager. She always returned my calls and kept me posted. Chri More

by lovechrist777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Wyant , Tariq Adas
Feb 08, 2023 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Thank you for highlighting our team members Tariq Adas, Alyssa Wyant, and Jordan Fields and for providing us with awesome feedback on your experience! We are happy to help you, your family, and friends with all of your vehicle needs. Have a wonderful day!

February 02, 2023

Larry Rusk was my representative, and he made me feel like I was family. I really appreciate his genuine, caring, customer service!!! Once I received my car back from repairs, I had an issue with on More

by jackiemasonjones31@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Rusk
Feb 05, 2023 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Jackie, thank you for providing us with awesome feedback on your service experience and highlighting our team member Larry Rusk! We are happy to help you, your family, and friends with all of their vehicle needs. Have a wonderful day!

Feb 05, 2023 -

jackiemasonjones31@gmail.com responded

Thank you 😊!

February 01, 2023

Christopher and the service department is exceptional! Took my vehicle in promptly and the wait time was exactly what he stated. More

by Ralph_russo
Recommend Dealer
Yes
Employees Worked With
Christopher May
Feb 05, 2023 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Ralph, thank you for providing us with kind words and great feedback on your service visit. We appreciate you highlighting our team member Christopher Mays! We look forward to seeing you at your next visit. Have a wonderful day!!

January 23, 2023

Had just purchased a used 2019 Buick Enclave Essence . l had a small issue with the passenger sit not sliding forward. I contacted Henrick GM of Southpoint.Their customer service people are awesome. In the More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Lawrence and Alyssa Wyant
Jan 26, 2023 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Renee, thank you for providing us with great feedback and highlighting our team members Alyssa Wyant and Desmond Lawrence! We are happy to help you with all of your vehicle needs. Have a wonderful day!

January 17, 2023

Quick service. Thought I needed an alternator, only needed a battery. Will definitely use them again. Jarvis was excellent 👌🏽 More

by Lyghtitup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis King
Jan 18, 2023 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Mr. Lyght, thank you for providing us with great feed back on your service experience and for highlighting our team member Jarvis King! Have a great day!

January 13, 2023

I worked w/ Alyssa during my service appointment and she was great. She kept me informed throughout the detailed process and made me feel like I was part of the process. More

by Dj548
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alyssa Wyant
Jan 17, 2023 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Thank you for highlighting our team member Alyssa and for the great feedback on your experience! Have a great day!

November 27, 2022

What a great dealership! ! They made my car buying experience awesome. Professional and knowledgeable sales staff. I highly recommend you buying your next vehicle from here. More

by Parkerjack22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamar Jackson
Nov 28, 2022 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Parkerjack22, thank you for providing us with wonderful feedback on your experience with our Sales Team! We are happy to help you, your family, and friends with all of their vehicle needs. CONGRATULATIONS on your NEW RIDE! Happy Holidays!

November 26, 2022

Hats off the sales and finance team of Tariq Adas and Abdul Aldanab at Hendricks Buick/GMC of Southpoint. While searching for “the right” vehicle to replace my 11 year old car, we wandered onto the Buic More

by Linda N.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Aldanab, Tariq Adas
Nov 28, 2022 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

Linda, thank you for providing us with wonderful feedback on your experience with our Sales Team and for highlighting our team members Tariq and Abdul! We are happy to help you, your family, and friends with all of their vehicle needs. CONGRATULATIONS on your NEW RIDE! Happy Holidays!

November 21, 2022

Dealership does not honor their advertised vehicle pricing. Hendrick listed on their dealer website a 2022 Silverado custom, four-wheel-drive, crew cab for $33,419.00, vin# 1GCPDBEK4NZ547395. You set More

by BBoysen
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Cameron singleton
Nov 23, 2022 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

We apologize for the inconvenience and pricing error on our website. As mentioned we are working with our marketing team to get this issue on our website addressed as quickly as possible! Please let us know if there is anything else we can do for you. Customer Service: 919-354-7800

Nov 23, 2022 -

BBoysen responded

Inconvenience, yes, it was to drive 30 miles one way for an old fashion bait and switch. I’m sure the state attorney general will not look at it as an inconvenience, “fraud.”

Dec 06, 2022 -

Hendrick Chevrolet Buick GMC Cadillac Southpoint responded

BBoysen, as mentioned again there was a pricing error issue on our website which our team did disclose with you and we addressed the situation as soon as it was brought to our attention. This is also why we have disclosures on our website as errors do happen.

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