
Hendrick Chevrolet Buick GMC Cadillac Southpoint
Durham, NC
Filter Reviews by Keyword
By Type
Showing 896 reviews
The service at Hendrick Cadillac is very awesome! Jarvis King, Service Advisor is very professional and gave special attention to ensure the mechanics covered my repair list. Exceptional associates Jarvis King, Service Advisor is very professional and gave special attention to ensure the mechanics covered my repair list. Exceptional associates who exceed customer expectations are a source of pride for any business. Individuals such as Jarvis truly define the tradition of superior service that I'm sure Hendrick strives to maintain. Cathy Dowell-Vickers More
The difference between the ordinary and extraordinary is that something extra. That "something extra" does not begin to describe the quality of service that Mr. Holmes, the General Manager and Jake Corneliu that something extra. That "something extra" does not begin to describe the quality of service that Mr. Holmes, the General Manager and Jake Cornelius in parts provided to my husband and me last Saturday. There's an old adage when it comes to improving customer service that sounds paradoxical and it is: A complaint is a gift. Negative customer feedback gives your business and your employees the opportunity to repair your image, your reputation, and improve the level of service you strive to maintain and provide. Tony Holmes, turned our initial bad experience into an exemplary customer service experience. I know how much is required to make the difficult seem easy, the complex seem seamless, Tony and Jake exceeded the challenge. Cathy Dowell-Vickers More
Fantastic store. Cesar Ramirez was great. Very knowledgeable and polite. Highly recommend this location to anyone looking to purchase a new car. Cesar Ramirez was great. Very knowledgeable and polite. Highly recommend this location to anyone looking to purchase a new car. More
I was very satisfied with the outstanding and professional service my daughter received from sales associate Bruce and Finance Manager Abdul that the experience was wonderful. professional service my daughter received from sales associate Bruce and Finance Manager Abdul that the experience was wonderful. More
Very courteous, professional & thorough. Very knowledgeable of the product and very willing to provide assistance. Transaction went smoothly and I was able to drive my vehicle home on the da Very knowledgeable of the product and very willing to provide assistance. Transaction went smoothly and I was able to drive my vehicle home on the day of the purchase. Totally satisfied with this dealership and will be back More
I brought my Audi Q7 in to Eric Foster at Chevy Hendricks Service Dept - he not only got everything I needed done, but got me a better deal on the tires I needed. He was attentive and responded immediately t Service Dept - he not only got everything I needed done, but got me a better deal on the tires I needed. He was attentive and responded immediately to any questions I had throughout the process. I’ll be returning and using Eric any time I have car troubles in the future. More