Hendrick BMW Certified Pre-Owned South Charlotte

Great service. Every person I dealt with made me feel like they cared and wanted to take care of my car and me They were professional and personable. Don Gunn wa Every person I dealt with made me feel like they cared and wanted to take care of my car and me They were professional and personable. Don Gunn was my service rep and Melissa was the finance person I dealt with. They were both exceptional as was the others that helped. More

Service advisor. Don Gunn is a fantastic employee. He really worked very hard to get our car back as quickly as possible. We are so grateful and appreciative of that. Don Gunn is a fantastic employee. He really worked very hard to get our car back as quickly as possible. We are so grateful and appreciative of that. He’s a real credit to Hendricks BMW and I cannot say enough great things about them. More

Stefanie Brunner is my service rep and she is exceptionally professional and helpful. I am almost 90 and Stephanie has been gracious to offer to pick my car up and deliver it for service as I’m j exceptionally professional and helpful. I am almost 90 and Stephanie has been gracious to offer to pick my car up and deliver it for service as I’m just 3 miles away from the dealership. I think this is going above and beyond the service, which is very good in general, Stephanie has been the best service rep I’ve ever had and we have been BMW owners for 40 years More

Good experience. No complaints at all. Could not have asked for easier process. Zack was a pleasure to deal with. No complaints at all. Could not have asked for easier process. Zack was a pleasure to deal with. More

My experience with this dealership and my salesman Zack was awesome. He was very helpful and knowledgeable. Buying vehicles can be very stressful and difficult. Definitely check these guys out the next tim was awesome. He was very helpful and knowledgeable. Buying vehicles can be very stressful and difficult. Definitely check these guys out the next time you are in the market for a car for an easy buying experience. More

Another fantastic experience with Hendrick BMW! Wife's fully optioned M340i xDrive totaled, needed a comparable car quickly. Andres and Danielle identified potential replacements, had them at the Wife's fully optioned M340i xDrive totaled, needed a comparable car quickly. Andres and Danielle identified potential replacements, had them at the dealership within hours for our review, and then got the (excellent) deal done - all within days of my initial call. Perfect car, fantastic customer service! Danielle, a genuine BMW Genius, answered all of our questions patiently, and went out of her way to make us happy. (Thanks again for the extra mats!) Andres is truly "The Man" when it comes to completing the deal. We've bought multiple BMWs from Hendrick, and the experience just keeps getting better and better. Now we live in coastal South Carolina, but will always return to Hendrick for our automotive needs. More

Look no further. These folks are incredible. Zack Wells will give you 100% from the beginning to end of car buying experience. These folks are incredible. Zack Wells will give you 100% from the beginning to end of car buying experience. More

Buying a car is typically never a great experience but at Hendrick BMW preowned it was! From the moment we were greeted by Danielle we knew we made the right choice. Danielle was knowledgeable, professional Hendrick BMW preowned it was! From the moment we were greeted by Danielle we knew we made the right choice. Danielle was knowledgeable, professional and most importantly….not pushy. She found us the right truck at the right price and we couldn’t be happier. Keep up the great work Danielle and Hendrick BMW! More

We met with Christopher Thomas,Client Advisor today. We had an excellence experience selling our X-3 We had an excellence experience selling our X-3 More

Our car purchase experience was very positive. We worked with Christopher Thomas and he was extremely knowledgeable and easy to work with. Once we got to the purchase, Ryan was very helpful and ma We worked with Christopher Thomas and he was extremely knowledgeable and easy to work with. Once we got to the purchase, Ryan was very helpful and made us a fair deal that both parties felt good about. This is our second time purchasing with them and it was seamless. We would purchase from them again. More