Hendrick BMW Certified Pre-Owned South Charlotte

Stefanie Brunner is one of the best in the service business. She knows BMW inside and out and goes the extra mile for the customer. She provides constant updates - something the BMW dealer in our loca business. She knows BMW inside and out and goes the extra mile for the customer. She provides constant updates - something the BMW dealer in our local market has no concept of. It is well worth the added drive to work with Stef. I am more likely to buy another BMW because of the experience working with Stefanie. More

Always ask for advisor Stephanie Brunner - excellent communicator, sets clear expectations and provides a great experience. communicator, sets clear expectations and provides a great experience. More

Been a long time a BMW buyer. This time around I knew I either wanted an X4 or X6. Got linked up with Zack. He was great from start to finish. Willing to answer every question I h This time around I knew I either wanted an X4 or X6. Got linked up with Zack. He was great from start to finish. Willing to answer every question I had. Up front and honest about what he could do and what he couldn’t. In the end I wound up going with a beautiful X6 Msport as the size fit my needs better. Wouldn’t hesitate to go back and I will make sure to send my friends. More

After many years purchasing from Hendrick BMW over the years, I WILL NEVER GO BACK after the experience I recently had. From Ryan in finance, the narcissist who was completely self absorbed, to Christophe years, I WILL NEVER GO BACK after the experience I recently had. From Ryan in finance, the narcissist who was completely self absorbed, to Christopher who was the weakest salesperson I’ve ever worked with. It literally would take a move of epic proportions to get him to really WORK on a deal! I’m amazed at how he makes it. And then finally, Cliff, The GM. Cliff called to try and smooth things over with a manufactured and completely inauthentic “protocol” phone call. Pathetic! Folks, Hendrick ain’t what it use to be. I left there feeling judged, played and indescribably disappointed in the experience. My advice: BUY ANYWHERE BUT HENDRICK! In closing, I’d also like to mention how VERY disappointed I’ve been in the service department recently as well. Those folks certainly do not deliver the service they use to. Shop elsewhere. Service your car elsewhere. Not here. Ever! More

I always get my service done with Stef Brunner. She is always so friendly and kind, but more importantly she explains the work throughly so I understand what I’m paying for. Thanks! She is always so friendly and kind, but more importantly she explains the work throughly so I understand what I’m paying for. Thanks! More

I've worked with Stephanie Brunner for several years now. She always provides top notch service and awesome follow up communication. She always provides top notch service and awesome follow up communication. More

Hendrick South always gives superior service. My most recent advisor, Stefanie Brunner, is a perfect example of what I’ve come to expect. Polite, courteous, thorough…and best of all underpromises My most recent advisor, Stefanie Brunner, is a perfect example of what I’ve come to expect. Polite, courteous, thorough…and best of all underpromises and always over delivers. More

I am thoroughly impressed with the exceptional service I received from the foreman technician at Hendrick BMW Certified Pre-Owned South! After calling the office, they managed to squeeze me in for a quick s received from the foreman technician at Hendrick BMW Certified Pre-Owned South! After calling the office, they managed to squeeze me in for a quick service, saving me a lengthy trip and valuable time. The technician efficiently replaced my fuse and removed the faulty cigarette lighter connector in just 15 minutes! I'm grateful for the convenience and professionalism displayed. It's clear that Brett Crawford and the team prioritize customer satisfaction. The attention to detail and willingness to go above and beyond have left a lasting impression. Thank you for the outstanding service! More

Go see Pat Foy. He’s very knowledgeable and easy to work with. We had the best experience buying our BMW He’s very knowledgeable and easy to work with. We had the best experience buying our BMW More

Over the last three years I have brought my vehicles to this dealership and the service provided is some of the best. My service writer, Stefanie Brunner, is always available, day or night, to answer my q this dealership and the service provided is some of the best. My service writer, Stefanie Brunner, is always available, day or night, to answer my questions or provide me with solutions. Appointments are preferred but I have never been turned down when something last minute happens. Convenience and first class service come to mind when I take my cars to Hendrick South Charlotte. More