Hendrick Acura
Charlotte, NC
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Sales Representative Dean Latorney demonstrated knowledge, patience, and efficiency with the entire transaction. He ensured that all our questions were answered, and shepherded the entire experienc knowledge, patience, and efficiency with the entire transaction. He ensured that all our questions were answered, and shepherded the entire experience in a professional manner. This was the third vehicle we've purchased from this dealer, and was the best experience yet. Hopefully, we can do business with Dean Latorney again. He was great to work with. More
My wife recently purchased a Acura TL from Dean at Hendrick Acura. The total buying experience was top notch. Dean is very knowledgeable and a pleasure to deal with, the finance deptartment got us in Hendrick Acura. The total buying experience was top notch. Dean is very knowledgeable and a pleasure to deal with, the finance deptartment got us in and out quickly. I've been back to buy some accessories in the parts department and been very happy with my dealings there. My wife says this the best car she's ever owned and will definitely buy another Acura from Dean and Hendricks Acura when it's time to replace this one. More
I have had my brand new TSX for a month now. I love the car and I loved the experience getting it. Alex Hatter was my salesman. He was thorough in his explanation of the different models I was interested i car and I loved the experience getting it. Alex Hatter was my salesman. He was thorough in his explanation of the different models I was interested in. He was also very patient in listening to all my questions and answering them. In fact, I initially wanted a higher class model. He talked me down to a more affordable class. He has been outstanding. I will be a loyal Acura customer from here on out. Even their service staff is helpful! If you are even thinking about going to Hendrick Acura...make a priority to stop by and talk to Alex. More
This is my 3rd Acura. Love the dealership and service is great. They know be by name and the same employees have been there for the 6 years I have worked with them. This say a lot about them as a dealersh great. They know be by name and the same employees have been there for the 6 years I have worked with them. This say a lot about them as a dealership and employer...especially in the car business. Have never experienced this with the other cars dealerships. More
Jeff Williams far exceeds my expectation when I bought my Acura TL on April 3rd, not only did he worked with Dominick Scarnato (Manager) to get me the price that I believe is very reasonable and fair.. their Acura TL on April 3rd, not only did he worked with Dominick Scarnato (Manager) to get me the price that I believe is very reasonable and fair.. their level of professionalism is also just superior!!! Jeff is very knowledgeable, showed extreme patience in explaining how my Acura works. It was as if I was dealing with a family member helping me not selling me. The follow up afterwards to make sure everything is alright has been great. This is by far the best experience I have ever had buying a car and I have bought a couple in my life. I really like my Acura, the price and the exceptional service. Thank you. More
Hendrick Acura made it easy for my wife and I from the moment we walked in the door. Our salesman, Robert Pipia, made our experience pleasant, low maintenence, and no hassle. His knowlege and ability to moment we walked in the door. Our salesman, Robert Pipia, made our experience pleasant, low maintenence, and no hassle. His knowlege and ability to answer our questions made the experience second to none. We'd recommened Robert at Hendrick Acura to anyone. More
We bought the Acura MDX from Russ at Hendrick Acura and it was the best price and the easiest purchase fo a vehicle that we've ever done in 30 years of buying vehicles. it was the best price and the easiest purchase fo a vehicle that we've ever done in 30 years of buying vehicles. More
I have been an Acura owner for 20+ years and a customer of Hendrick Acura for the past 12 years. The entire staff is honest, friendly, and a pleasure to do business with. I keep my Acuras for a long tim of Hendrick Acura for the past 12 years. The entire staff is honest, friendly, and a pleasure to do business with. I keep my Acuras for a long time, so rely on an excellent service department to help me keep my vehicles running optimally. Keith in the service department has been my point person for the past five years and takes very good care of my family's needs. Service appoints are easy to schedule and are completed timely and thoroughly. After 11 years, I recently purchased 1 new '12 TL and a used '09 TSX. Clay was so nice, knowledgable, and helpful about all my car buying options; as well as extremely patient while I figured out my family's car needs. In short, they treat you like family; and I appreciate how easy they make car servicing and purchasing. More
I have received great service on my 2008 RDX -they provided loaner when needed and explained all work needed - Thet have a very clean facility - I get tmy car serviced accord to the book. I would reco provided loaner when needed and explained all work needed - Thet have a very clean facility - I get tmy car serviced accord to the book. I would recommend Acura and hendrick without reservation More
BEEN TO HENDRICK ACURA 4 TIMES OVER PAST 2 YRS. EVERY SERVICE REP THAT I DEALT WITH RECOMMENDED "SCHEDULED" MAINTENANCE THAT WAS NEEDED FOR MY TSX (E.G., @15K, 30K, 45K) EVEN THOUGH ACURA STATES THAT THE SERVICE REP THAT I DEALT WITH RECOMMENDED "SCHEDULED" MAINTENANCE THAT WAS NEEDED FOR MY TSX (E.G., @15K, 30K, 45K) EVEN THOUGH ACURA STATES THAT THE VEHICLE LETS OWNER KNOW WHEN SEVICE IS NEEDED. TRULY FELT THAT I WAS BEING TAKEN ADVANTAGE OF B/C OF BIAS AND B/C HENDRICK ACURA HAS NO COMPETITION IN THE AREA. ALSO $50 OIL CHANGE AND THEY DIDN'T EVEN TOP OFF MY FLUIDS. More