Hendrick Acura
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 563 reviews
Purchased a MDX and could not be happier Andrew Lowry was sa My experience at Hendrick was extremely easy through the entire process and Andrew called to follow up after we finalized the deal. I would recommend My experience at Hendrick was extremely easy through the entire process and Andrew called to follow up after we finalized the deal. I would recommend Hendrick to others More
Great, seamless experience We were looking for a new vehicle and trading in a three year old Mazda SUV. My sales representative, Eddie pulled the Acura Team together to quickly We were looking for a new vehicle and trading in a three year old Mazda SUV. My sales representative, Eddie pulled the Acura Team together to quickly work us through the process. He has also continued to stay in touch to make sure that I take advantage of “ tech training” for my new RDX. It was a great experience! More
JB Tillery - Outstanding Lease/Loan Advisor We first spoke to JB a few months prior to our current Acura lease and we were undecided on another Acura lease. There was no pressure to make a decis We first spoke to JB a few months prior to our current Acura lease and we were undecided on another Acura lease. There was no pressure to make a decision until we were ready. We met him in person and felt very welcome and treated us great. We had a great experience with JB, but unfortunately the finance manager experience was not the best. Two thumbs up for JB. More
Car repair Excellent service. Would utilize your more often if dealership was closer. You need another dealership in the lake Norman area. We have always rec Excellent service. Would utilize your more often if dealership was closer. You need another dealership in the lake Norman area. We have always received great service but not convenient More
JB Tillery was a great representative for Hendrick’s. Acura and Hendrick’s are great brands. Great product and great service. JB Tillery did a great job from my first encounter with him until after the fi Acura and Hendrick’s are great brands. Great product and great service. JB Tillery did a great job from my first encounter with him until after the final transaction. More
Found It/Drove It/Bought It Found the car I wanted on line and drove to Charlotte to take a look at it and test drive it. Jim Holshouser met us when we arrived and let us know Found the car I wanted on line and drove to Charlotte to take a look at it and test drive it. Jim Holshouser met us when we arrived and let us know we were the first to test drive the car. We knew it was what we were looking for and after visiting Columbia, Florence and finally Charlotte we found our next vehicle. Thanks to Jim for making the purchase a slam dunk. thanks More
Automobile Purchase I came to the dealership on 10/27/2018 and worked with Eddie Roseman. He was efficient and very helpful to me with my purchase process. I highly rec I came to the dealership on 10/27/2018 and worked with Eddie Roseman. He was efficient and very helpful to me with my purchase process. I highly recommend Eddie and Chris in Finance as they made the experience so less stressful than my past experiences. More
The best game in town. I appreciated being able to work via email with the dealer instead of the classic com in and talk with us back and forth. Russ Gard is easy to work w I appreciated being able to work via email with the dealer instead of the classic com in and talk with us back and forth. Russ Gard is easy to work with and keeps things straight forward. This is my second purchase form this dealership and Russ. More
Great experience Very professional and go out of their way to please the customer. I am very happy with my new RDX. Glenda was really great to work with. Very professional and go out of their way to please the customer. I am very happy with my new RDX. Glenda was really great to work with. More
The best dealer acura We had a pleasure dealing with Glenda Morales who provided us with exceptional service. Friendly, courteous, understanding, knowledgeable and made the We had a pleasure dealing with Glenda Morales who provided us with exceptional service. Friendly, courteous, understanding, knowledgeable and made the whole process seamless. I would highly recommend her to anyone who's looking into an Acura. More