Back

Hendrick Acura

Charlotte, NC

4.9
563 Reviews

6824 East Independence Blvd

Charlotte, NC

28227

Directions

By Type

Showing 563 reviews

January 22, 2019

They did it again The services was great! I also had an emergency with my husband in the hospital and Kevin was understandable with this being unable to get the lo More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin
Jan 28, 2019 -

Hendrick Acura responded

Gloria, we are so pleased you enjoyed your visit to Hendrick Acura! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 21, 2019

They were great to work with. I liked how they treated us and the car is great. The paperwork was impressive as it was all done digitally and given to me on a USB drive. More

by JohnMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenda, Morales,David Leimer,Mike-Finance,Shane Purser, David Porter
Jan 22, 2019 -

Hendrick Acura responded

Johnmc, we are so pleased you enjoyed your visit to Hendrick Acura! We hope to be of service to you again in the future. Best wishes, Hendrick Acura

January 21, 2019

Great place to take your car! This is a great dealership! The service is top notch from the time a purchaser comes in to look at cars through any repairs and service. I really trus More

by Snowstorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Jan 22, 2019 -

Hendrick Acura responded

Snowstorm, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Acura! Thank you, and have a fantastic day!

January 18, 2019

Great Service Efficient and wonderful service! My service manager Kevin was great! I highly recommend this service dealership. They were quick and I will be buyi More

by bethp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin T.
Jan 22, 2019 -

Hendrick Acura responded

Bethp, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2019

Efficient Experience The service check-in was prompt, the performed service was accomplished in about 40 minutes, and the cost was in line with non dealer shops. I have ex More

by Skyrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kirkpatrick
Jan 22, 2019 -

Hendrick Acura responded

Hi Skyrider, thank you so much for your positive comments about Hendrick Acura! We hope to be of service to you again in the future. Best wishes, Hendrick Acura

January 15, 2019

It was a very pleasant and professional experience! I own a business and appreciate good communication, service, and response times. Your representatives were very attentive and professional....eager t More

by Mr. Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB Tillery, Mike Squiers
Jan 22, 2019 -

Hendrick Acura responded

Mr. Bill, we're glad to hear you enjoyed your visit.

January 11, 2019

Happy Experience Our sales associate, Cameron Sabido, put us at ease from the get go. He knew everything about the vehicle we were interested in and did not fail to a More

by Happynewowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Sabido, Shane Purser and Padej Yakamna
Jan 16, 2019 -

Hendrick Acura responded

Happynewowner, we are so pleased you enjoyed your visit to Hendrick Acura! If you're ever in need of more help, please let us know!

December 12, 2018

Great experience The dealership did my service in a timely way. The service writer kept me informed of the process all along. Got in and out just fine. Dealership was More

by hendrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kirkpatrick
Dec 14, 2018 -

Hendrick Acura responded

Hendrick, thank you so much for the positive review!

December 07, 2018

Excellent service I never thought I would actually look forward to getting my car serviced, but I do with this dealership. The agents are friendly and professional, ma More

by satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Emmerling
Dec 14, 2018 -

Hendrick Acura responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 06, 2018

Purchasing experience I purchased a 2016 Acura MDX a week ago. The salesman Jeff was awesome he answered all Of my questions and he is professional, friendly and knowledge More

by smooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 21, 2018 -

Hendrick Acura responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact (Manager_Name & Phone) at your earliest convenience.

...
52
...