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Hendrick Acura

Charlotte, NC

4.9
547 Reviews

6824 East Independence Blvd

Charlotte, NC

28227

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Showing 547 reviews

January 11, 2019

Happy Experience Our sales associate, Cameron Sabido, put us at ease from the get go. He knew everything about the vehicle we were interested in and did not fail to a More

by Happynewowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Sabido, Shane Purser and Padej Yakamna
Jan 16, 2019 -

Hendrick Acura responded

Happynewowner, we are so pleased you enjoyed your visit to Hendrick Acura! If you're ever in need of more help, please let us know!

December 12, 2018

Great experience The dealership did my service in a timely way. The service writer kept me informed of the process all along. Got in and out just fine. Dealership was More

by hendrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kirkpatrick
Dec 14, 2018 -

Hendrick Acura responded

Hendrick, thank you so much for the positive review!

December 07, 2018

Excellent service I never thought I would actually look forward to getting my car serviced, but I do with this dealership. The agents are friendly and professional, ma More

by satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Emmerling
Dec 14, 2018 -

Hendrick Acura responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 06, 2018

Purchasing experience I purchased a 2016 Acura MDX a week ago. The salesman Jeff was awesome he answered all Of my questions and he is professional, friendly and knowledge More

by smooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 21, 2018 -

Hendrick Acura responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact (Manager_Name & Phone) at your earliest convenience.

November 27, 2018

Purchased a MDX and could not be happier Andrew Lowry was sa My experience at Hendrick was extremely easy through the entire process and Andrew called to follow up after we finalized the deal. I would recommend More

by parker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lowry, Matthew Smith
Dec 05, 2018 -

Hendrick Acura responded

Hi Parker, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 22, 2018

Great, seamless experience We were looking for a new vehicle and trading in a three year old Mazda SUV. My sales representative, Eddie pulled the Acura Team together to quickly More

by LoyalAcuracustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Rosrmsn & Mike Squire, David Porter
Nov 23, 2018 -

Hendrick Acura responded

Loyalacuracustomer, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

November 20, 2018

JB Tillery - Outstanding Lease/Loan Advisor We first spoke to JB a few months prior to our current Acura lease and we were undecided on another Acura lease. There was no pressure to make a decis More

by Ryan Hess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB Tillery
Nov 20, 2018 -

Hendrick Acura responded

Thank you so much for your wonderful feedback for JB Tillery! We are thankful to have you in the Hendrick Acura family and are here for you with any automotive needs you may have!

November 17, 2018

Car repair Excellent service. Would utilize your more often if dealership was closer. You need another dealership in the lake Norman area. We have always rec More

by Butchjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Porter
Nov 21, 2018 -

Hendrick Acura responded

Hi Butchjohn! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 12, 2018

JB Tillery was a great representative for Hendrick’s. Acura and Hendrick’s are great brands. Great product and great service. JB Tillery did a great job from my first encounter with him until after the fi More

by Satisfied Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB Tillery and the finance person were the two I primarily worked with. Excellent service.
Nov 21, 2018 -

Hendrick Acura responded

Satisfied Buyer, we're glad to hear you enjoyed your visit. Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 06, 2018

Found It/Drove It/Bought It Found the car I wanted on line and drove to Charlotte to take a look at it and test drive it. Jim Holshouser met us when we arrived and let us know More

by Autotrader 32168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser
Nov 20, 2018 -

Hendrick Acura responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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