Hendrick Acura

Great Dealership Top to Bottom This dealership has been the best ...I have bought multiple cars and will continue to buy at this dealership ..Simple straight forward transactions wi This dealership has been the best ...I have bought multiple cars and will continue to buy at this dealership ..Simple straight forward transactions without feeling like you are being taken advantage of ..The staff is friendly and knowledgeable in a relaxed atmosphere ...After a few bad experiences at other dealers this place is a dream ...Russ Gard is great ..Matthew Smith and Padej Yakamna were great to work with ...I will be back More

Great service experience! Greeted upon arrival, service adviser was very friendly and efficient. He noticed a recall on my 2017 Acura MDX and was able to complete the recall on Greeted upon arrival, service adviser was very friendly and efficient. He noticed a recall on my 2017 Acura MDX and was able to complete the recall on this visit. Work was completed in a timely manner while I waited in a very comfortable customer lounge. Nice amenities made the time go quickly. My vehicle was cleaned and looked like new! This is what I expect from a top Acura dealership. More

Excellent customer service. My routine service was just a few minutes less 1-1/2 hrs. When I pulled into the Service area, Brian Baum, Service Lane Mgr, greeted me and took all My routine service was just a few minutes less 1-1/2 hrs. When I pulled into the Service area, Brian Baum, Service Lane Mgr, greeted me and took all my information for my service, plus the two items I was concerned about After the service was complete, Brian brought my car up to the waiting area and then proceeded to address the concerns we had previously discussed. He took time to personally show me exactly what I needed to do regarding GPS and other items I could access. I would definitely make my next service appointment with him. More

A1 Service on my Acura RDX Friendly professional service personnel met me and discussed my needs. All work completed in a timely manner. Great job. Nice job cleaning exterior o Friendly professional service personnel met me and discussed my needs. All work completed in a timely manner. Great job. Nice job cleaning exterior of my car. More

Awesome Everything we perfectly well. I got know know what’s needed and what they can help provide me with. Car was done in a good timely matter. Everything we perfectly well. I got know know what’s needed and what they can help provide me with. Car was done in a good timely matter. More

Hendrick's Acura Service is the Bomb.com! Really appreciated Christy's consultation on my 2007 Acura RL maintenance needs. For example, she pointed out that my model was fully equipped with Really appreciated Christy's consultation on my 2007 Acura RL maintenance needs. For example, she pointed out that my model was fully equipped with one trunk light, not two. Her computer scan allayed any fears of a recent recall for my passenger side airbag. She helped me prioritize recommendations from the multipoint inspection, and accurately assessed my wait time. She applied all applicable discounts to my bill. Then, in a little over two hours, I drove away with a newly replaced tethered fuel cap (in stock!), oil change/filter/lube, power steering system fluid exchange, in my cleaned-up, shiny [almost] new car! Christy Owca, Service Consultant More

MDX Service Christy was friendly and responsive. New wheel bearing fixed my noise in the rear of the vehicle. Car was very clean. Dealer used Uber to ferry me h Christy was friendly and responsive. New wheel bearing fixed my noise in the rear of the vehicle. Car was very clean. Dealer used Uber to ferry me home when dropping of my car for service. Good overall experience! More

Mark Mahshie Salesman My son and I recently bought a vehicle from your dealership, and were assisted by Mark. There were a few hurdles that he helped us jump in order to ge My son and I recently bought a vehicle from your dealership, and were assisted by Mark. There were a few hurdles that he helped us jump in order to get the car as we were dealing with another location. Mark went above and beyond to get the work done we needed to get the car. Thank you Mark for your hard work! More

Feedback Appreciate Keith looking over the packages I purchased to help with nail in tire! Construction was a little inconvenient for customers but I MUCHO ap Appreciate Keith looking over the packages I purchased to help with nail in tire! Construction was a little inconvenient for customers but I MUCHO appreciate folks letting me use their desks while I worked remotely. More

Great customer service Just stopped in the other day to see what options are available while starting a new car search. We were greeted by Mark and our experience was great Just stopped in the other day to see what options are available while starting a new car search. We were greeted by Mark and our experience was great! Never felt pressured and he gave us all the information we needed. If we make a decision to purchase a car from this dealership we will definitely be looking for him to help us again. More