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Hendrick Acura

Charlotte, NC

4.9
563 Reviews

6824 East Independence Blvd

Charlotte, NC

28227

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Showing 563 reviews

May 01, 2019

Wonderful customer service experience Andrew Lowery recently assisted me and my family with trading in a vehicle and purchasing a 2018 Acura MDX from Hendrick Acura. Andrew was very polite More

by HappyNewAcura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lowery
May 03, 2019 -

Hendrick Acura responded

Happynewacura, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

April 29, 2019

Replacement of inflater bag and fix spritizer for windshield Quick and excellent service at moderate price. Brian, service adviser, was extremely helpful. Waiting area was clean, cookies and coffee were availabl More

by Joe Dezzybotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service adviser Brian
May 01, 2019 -

Hendrick Acura responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!

April 27, 2019

Excellent service in a timely manner. Staff was very friendly and helpful to complete the required service of my vehicle. Look forward to working with them in t More

by Dgarey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
May 01, 2019 -

Hendrick Acura responded

Dgarey, we are so pleased you enjoyed your visit to Hendrick Acura! If you have any further questions, please give us a call. We're always happy to help!

April 26, 2019

Excellent experience! Top rate experience with courteous, professional team. Paul Brown was very helpful and knowledgeable with product selection. Trenton Meyers assisted i More

by WillC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Brown, Trenton Myers
May 01, 2019 -

Hendrick Acura responded

Hi Willc, thank you for taking the time to leave a review for us at Hendrick Acura. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Acura

April 24, 2019

service visit recall notice was taken care of quickly and they also washed and vacuumed the car. This was my first visit and I found it hard to locate the dealershi More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not notice the names of the staff that assisted me
Apr 26, 2019 -

Hendrick Acura responded

Hi Jim, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 22, 2019

Great car buying experience! We stopped into Hendricks Acura on Saturday to just look at potentially upgrading my small Lexus IS 250 to a something with more room. We had looked a More

by Ehaynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin phayme
Apr 23, 2019 -

Hendrick Acura responded

Ehaynes, we are so happy to read such a great review about Hendrick Acura! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2019

First time service First experience with Hendrick Acura; went in for warranty and routine service work. Work performed quickly (and inexpensively) and service folks wer More

by NRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 23, 2019 -

Hendrick Acura responded

Hello Nrb, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2019

Wouldn't Go Anywhere Else I love my Acura TLX and I wouldn't take it elsewhere for maintenance. The personnel are very professional. I especially appreciate the respect given More

by Little Old Lady
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Porter
Apr 16, 2019 -

Hendrick Acura responded

Hello Little Old Lady, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 08, 2019

Great service! Prompt service; car was ready at the time I requested. Bryan Baum in the Service department was extremely nice and helpful, and answered all my questi More

by CharCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Apr 16, 2019 -

Hendrick Acura responded

Charcar, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2019

Best dealer experience ever! Car was brought in for warranty work anf factory recall, everything was done on a professional basis and timely. All service department employees ar More

by Rio68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Owca, David Porter
Apr 10, 2019 -

Hendrick Acura responded

Rio68, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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