Hendrick Acura
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 567 reviews
Great experience working with Jim Holshouser. Extremely easy to work with. Patiently answered all my questions. Very knowledgeable of the product. I would highly recommend working with Jim Extremely easy to work with. Patiently answered all my questions. Very knowledgeable of the product. I would highly recommend working with Jim if you are looking for an Acura. More
I have been a customer with Hendrick Acura for over 14 years. My service manager, Keith Kirkpatrick, is attentive and personable. I feel so confident having him as my car advisor. Yesterday, I drove years. My service manager, Keith Kirkpatrick, is attentive and personable. I feel so confident having him as my car advisor. Yesterday, I drove off the lot in a new Acura. My salesman was Mark Mahshie. He was ready when I arrived for the trade, made the document signing quick and easy, and was patient and knowledgeable going over the new features in my car. Overall, I have extremely pleased with my decision to be a loyal Acura customer and the personnel at Hendrick Acura are the best in the business..professional and courteous. They put the.customer first. More
Jim Holshouser helped us with our Acura purchase in Feb 2022. He was knowledgeable, patient, and helpful throughout our process to trade in our existing lease-to-buy and enter into a new lease-to-buy arran 2022. He was knowledgeable, patient, and helpful throughout our process to trade in our existing lease-to-buy and enter into a new lease-to-buy arrangement for the 2022 MDX. There was a delay in inventory as expected, and Jim kept us posted on status. We were pleased with his service and we are pleased with the new MDX! More
This Hendrick location made my car buying experience easy. The Sales Consultant and Finance Manager thoroughly explained details about the vehicle(s), financing and add on options (warranties etc.). I w easy. The Sales Consultant and Finance Manager thoroughly explained details about the vehicle(s), financing and add on options (warranties etc.). I would definitely recommend this dealership to others. Very personable and great customer service. More