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Hendrick Acura

Charlotte, NC

4.9
567 Reviews

6824 East Independence Blvd

Charlotte, NC

28227

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Showing 567 reviews

March 10, 2022

Great experience working with Jim Holshouser. Extremely easy to work with. Patiently answered all my questions. Very knowledgeable of the product. I would highly recommend working with Jim More

by randallds1956
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser
Mar 11, 2022 -

Hendrick Acura responded

Randallds1956, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 09, 2022

I have been a customer with Hendrick Acura for over 14 years. My service manager, Keith Kirkpatrick, is attentive and personable. I feel so confident having him as my car advisor. Yesterday, I drove More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kirkpatrick, Mark Mahshie
Mar 11, 2022 -

Hendrick Acura responded

Hello Satisfied Customer, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 07, 2022

Gerard was extremely personable and made sure that I was comfortable throughout the entire transaction. More

by kcpinkbankhead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 09, 2022 -

Hendrick Acura responded

Kcpinkbankhead, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura. We hope to be of service to you again in the future. Best wishes, Hendrick Acura

February 28, 2022

Thank you Mark Bridges and Christy Owca for taking care of my TLX in service, everything was great and easy More

by adrienne.friedrichs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MArk Bridges, Christy Owca
Mar 02, 2022 -

Hendrick Acura responded

Adrienne,, we are so pleased you enjoyed your visit to Hendrick Acura! If you're ever in need of more help, please let us know!

February 15, 2022

Jim Holshouser helped us with our Acura purchase in Feb 2022. He was knowledgeable, patient, and helpful throughout our process to trade in our existing lease-to-buy and enter into a new lease-to-buy arran More

by johnvonisakovics
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser
Feb 17, 2022 -

Hendrick Acura responded

Johnvonisakovics, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Acura

February 14, 2022

I have a great experience with Jim my salesman. He was great. Thank you Jim More

by Patricia Duarte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Porter
Feb 16, 2022 -

Hendrick Acura responded

Patricia Duarte, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Acura

February 01, 2022

Jim Holhouser made thr trade seamless! I enjoyed it all! From Start to finish. GREAT! More

by Walkergang4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Porter
Feb 03, 2022 -

Hendrick Acura responded

Walkergang4, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2022

I leased a TLX from Jim & have thoroughly enjoyed the vehicle! Go see him for your next car! More

by Michelle Holshouser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser
Feb 03, 2022 -

Hendrick Acura responded

Michelle Holshouser, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2022

They were helpful in assisting in helping me find a car close to my budget by not just showing more than one or two car . More

by Mary Ratliff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser, David Porter
Jan 31, 2022 -

Mary Ratliff responded

This makes my second car I have brought from this dealship Irealy love my car.

January 21, 2022

This Hendrick location made my car buying experience easy. The Sales Consultant and Finance Manager thoroughly explained details about the vehicle(s), financing and add on options (warranties etc.). I w More

by LJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Roseman
Jan 25, 2022 -

Hendrick Acura responded

Lj, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

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