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Hendrick Acura

Charlotte, NC

4.9
561 Reviews

6824 East Independence Blvd

Charlotte, NC

28227

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Showing 561 reviews

March 30, 2022

Our service at Independence Acura was amazing. We went in not expecting to purchase a new car, but Gerard made the process super simple and helped us find exactly what we were looking for. He work More

by Kristinasmith072
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Apadula, David Porter
Apr 01, 2022 -

Hendrick Acura responded

Kristinasmith072, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2022

Very professional and courteous. No pressure. Goes above and beyond. Gerard even entertained my children while I worked in paperwork. I’d definitely buy from them again. More

by Pdominick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard
Mar 30, 2022 -

Hendrick Acura responded

Hello Pdominick, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 19, 2022

Wonderful experience! I will definitely be going back for any future needs. I had the best purchase experience ever with Jim. More

by seaym12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Porter
Mar 22, 2022 -

Hendrick Acura responded

Hello Seaym12, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Acura

March 11, 2022

Excellent! Gerard was most cordial. Price point was in our range, very little haggling...enjoyable experience! We'd definitely go back! More

by Steve Heinz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard (in sales)
Mar 14, 2022 -

Hendrick Acura responded

Steve Heinz, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Acura

March 10, 2022

Great experience working with Jim Holshouser. Extremely easy to work with. Patiently answered all my questions. Very knowledgeable of the product. I would highly recommend working with Jim More

by randallds1956
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser
Mar 11, 2022 -

Hendrick Acura responded

Randallds1956, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 09, 2022

I have been a customer with Hendrick Acura for over 14 years. My service manager, Keith Kirkpatrick, is attentive and personable. I feel so confident having him as my car advisor. Yesterday, I drove More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kirkpatrick, Mark Mahshie
Mar 11, 2022 -

Hendrick Acura responded

Hello Satisfied Customer, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 07, 2022

Gerard was extremely personable and made sure that I was comfortable throughout the entire transaction. More

by kcpinkbankhead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 09, 2022 -

Hendrick Acura responded

Kcpinkbankhead, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura. We hope to be of service to you again in the future. Best wishes, Hendrick Acura

February 28, 2022

Thank you Mark Bridges and Christy Owca for taking care of my TLX in service, everything was great and easy More

by adrienne.friedrichs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MArk Bridges, Christy Owca
Mar 02, 2022 -

Hendrick Acura responded

Adrienne,, we are so pleased you enjoyed your visit to Hendrick Acura! If you're ever in need of more help, please let us know!

February 15, 2022

Jim Holshouser helped us with our Acura purchase in Feb 2022. He was knowledgeable, patient, and helpful throughout our process to trade in our existing lease-to-buy and enter into a new lease-to-buy arran More

by johnvonisakovics
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser
Feb 17, 2022 -

Hendrick Acura responded

Johnvonisakovics, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Acura

February 14, 2022

I have a great experience with Jim my salesman. He was great. Thank you Jim More

by Patricia Duarte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Porter
Feb 16, 2022 -

Hendrick Acura responded

Patricia Duarte, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Acura

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