Hendrick Acura
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 561 reviews
Our service at Independence Acura was amazing. We went in not expecting to purchase a new car, but Gerard made the process super simple and helped us find exactly what we were looking for. He work We went in not expecting to purchase a new car, but Gerard made the process super simple and helped us find exactly what we were looking for. He worked with us to get the payment terms we wanted, and was very patient going over our options with us. Truly one of the best car buying experiences I’ve had. More
Very professional and courteous. No pressure. Goes above and beyond. Gerard even entertained my children while I worked in paperwork. I’d definitely buy from them again. No pressure. Goes above and beyond. Gerard even entertained my children while I worked in paperwork. I’d definitely buy from them again. More
Excellent! Gerard was most cordial. Price point was in our range, very little haggling...enjoyable experience! We'd definitely go back! Gerard was most cordial. Price point was in our range, very little haggling...enjoyable experience! We'd definitely go back! More
Great experience working with Jim Holshouser. Extremely easy to work with. Patiently answered all my questions. Very knowledgeable of the product. I would highly recommend working with Jim Extremely easy to work with. Patiently answered all my questions. Very knowledgeable of the product. I would highly recommend working with Jim if you are looking for an Acura. More
I have been a customer with Hendrick Acura for over 14 years. My service manager, Keith Kirkpatrick, is attentive and personable. I feel so confident having him as my car advisor. Yesterday, I drove years. My service manager, Keith Kirkpatrick, is attentive and personable. I feel so confident having him as my car advisor. Yesterday, I drove off the lot in a new Acura. My salesman was Mark Mahshie. He was ready when I arrived for the trade, made the document signing quick and easy, and was patient and knowledgeable going over the new features in my car. Overall, I have extremely pleased with my decision to be a loyal Acura customer and the personnel at Hendrick Acura are the best in the business..professional and courteous. They put the.customer first. More
Jim Holshouser helped us with our Acura purchase in Feb 2022. He was knowledgeable, patient, and helpful throughout our process to trade in our existing lease-to-buy and enter into a new lease-to-buy arran 2022. He was knowledgeable, patient, and helpful throughout our process to trade in our existing lease-to-buy and enter into a new lease-to-buy arrangement for the 2022 MDX. There was a delay in inventory as expected, and Jim kept us posted on status. We were pleased with his service and we are pleased with the new MDX! More