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Hendrick Acura

Charlotte, NC

4.9
567 Reviews

6824 East Independence Blvd

Charlotte, NC

28227

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Showing 567 reviews

June 01, 2022

Jeff Williams and the team at Hendrick Acura were fantastic. Exceptional customer service. We look forward to a long lasting relationship with this dealership. More

by Wacoc8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Williams, Russ Gard
Jun 02, 2022 -

Hendrick Acura responded

Wacoc8, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2022

Excellent service from the sales department and their service department. I have purchased 3 cars from them and will definitely buy another there More

by Marywlarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Williams , David Porter
Jun 02, 2022 -

Hendrick Acura responded

Marywlarson, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Acura

May 30, 2022

I purchased my third car from Hendrick Automotive Group and Hendrick Acura is my preferred location to visit when shopping. Excellent customer service and friendly staff, especially Gerard! I will certainl More

by albinoposton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Apadula
Jun 01, 2022 -

Hendrick Acura responded

Albinoposton, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura. We do hope we can be of assistance in the future. Take care!

May 30, 2022

Mark Bridges was really amazing - courteous and responsive and an amazing knowledge of autos. Would highly recommended you reaching out to him! More

by augustine_backer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bridges
Jun 01, 2022 -

Hendrick Acura responded

Hello Augustine_backer, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2022

i was very impressed with the customer service. Everyone went above and beyond to make this a great experience. More

by leahnichole143
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Apadula, David Porter
May 26, 2022 -

Hendrick Acura responded

Leahnichole143, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

May 23, 2022

Gerard was great and helped me through this entire process step by step. He was very great with communication and make sure I got a fair deal. 10/10. More

by Pb109710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Apadula
May 26, 2022 -

Hendrick Acura responded

Pb109710, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2022

Gerard and his team were the best to work with! From the moment I arrived at their dealership I was treated with great respect and felt valued as more than just a customer. My car buying experience More

by Taryn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Apadula, Mark Bridges
May 01, 2022

All good! Responsive, organized, professional and efficient. All my questions were answered, the finance process was smooth and there have been no issues sin More

by Neil.harty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Holshouser
May 03, 2022 -

Hendrick Acura responded

Neil.harty, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura. We hope to be of service to you again in the future. Best wishes, Hendrick Acura

April 28, 2022

Thank you so much to Gerard and the Hendick Acura team for their determination to get me approved for the car I wanted! WOULD DEFINITELY SEND BUSINESS HIS WAY!!! More

by Brittliller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Apadula, David Porter
Apr 30, 2022 -

Hendrick Acura responded

Brittliller, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura. We hope to be of service to you again in the future. Best wishes, Hendrick Acura

April 26, 2022

Gerald was great! Responsive and professional. He was very detailed and helpful in selecting my MDX. I would definitely buy from him again! More

by ldjones790
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Porter
Apr 28, 2022 -

Hendrick Acura responded

Ldjones790, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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