
Hendrick Acura
Charlotte, NC
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We worked with Mark Mahshie on our trade, which overall, was an excellent experience. The entire time Mark was a great communicator and constantly worked to ensure that we were getting the best business pos was an excellent experience. The entire time Mark was a great communicator and constantly worked to ensure that we were getting the best business possible. Highly recommend working with him. More
Good service, helpful, easy yo deal with, honest, good financing, Car is well cleaned just dont have a tool kit which would make us difficult when we have problem on camping or trip. financing, Car is well cleaned just dont have a tool kit which would make us difficult when we have problem on camping or trip. More
Gerald and the Hendrick Acura team was very helpful, friendly, knowledgeable, and accommodating to us during our new car purchase. A very pleasant and easy car buying experience and would recommend and friendly, knowledgeable, and accommodating to us during our new car purchase. A very pleasant and easy car buying experience and would recommend and use again. More
Very happy with my new car. The trade in and purchasing was very seamless. Padej Yakamna made the purchasing process quick and easy and made sure we knew the options without The trade in and purchasing was very seamless. Padej Yakamna made the purchasing process quick and easy and made sure we knew the options without overselling us. Mark Mahshie was great at making sure any add ons were completed and showing me how everything worked in the controls before we drove away. Thanks Guys! Still loving my car. More
Had a great experience purchasing Acura MDX 2023 from Jim Holshouser. My purchasing experience right from test drive until driving new car home was very detailed and Jim handled nicely in figuring out what I Holshouser. My purchasing experience right from test drive until driving new car home was very detailed and Jim handled nicely in figuring out what I need and helping me & wife to travel through the purchase journey in a confident manner. Jim never missed my calls or text or voice mail or emails. He is sure to respond me back for any questions that i have. Sort of made me more convinced that I am at right place for purchasing vehicle. To me sales experience and after sales experience is something that i really bet on before deciding on purchasing. I highly recommend Jim to anyone to buy a vehicle in Hendrick Acura. Padej took care of all paper work and was very patience and helpful in explaining all the queries that I had. Had a comfortable & nice experience with all the paper works & questions. More
Horrible experience with trade 8 thousand dollars difference from what their quick quote said once the sales mgr knew we were done he turned into a complete jerk Got rude and defensive Once again difference from what their quick quote said once the sales mgr knew we were done he turned into a complete jerk Got rude and defensive Once again Hendrick loses a customer for good More
Have never had a bad experience there. Excellent, relatively fast standard service and a nice lobby to pass the time. My sales person Jim Holshauser is a nice, genuine person and very resp Excellent, relatively fast standard service and a nice lobby to pass the time. My sales person Jim Holshauser is a nice, genuine person and very responsive to emails and calls. For my lease to retail purchase, I worked with him ahead of time so I was in and out relatively quickly on Saturday 9/17/22. More