Hendrick Acura

Jay was a terrific salesman. Very Nice and Very patient! Highly recommend him! Everyone was nice! Very Nice and Very patient! Highly recommend him! Everyone was nice! More

I’m very disappointed with the level of service I received. It started well but there was a service recall on my used Dodge, which I purchased at this location. The dealership’s sales manager advised received. It started well but there was a service recall on my used Dodge, which I purchased at this location. The dealership’s sales manager advised that they had to do some work before I could pick up the car. I started having trouble right away and thankfully I bought the extended warranty. First the air conditioning was too full and they had to drain it then do the work correctly so my a/c would work properly. Then I brought it back because the car was making an odd humming noise plus the transmission shifts loudly. I was driving in traffic while out of state and the car cut off several times causing me and my family to have to stop every 45 minutes or so for the car to cool off and allow me to drive again. Finally back in town and now they’ve told me to get a service appointment with their Dodge dealership but no time slots available and no loaners either for another 2 weeks. I’m really disappointed about how I’m being sent to a dealership in their network and this dealership location is not showing any concern or taking any responsibility. At least they could have been customer service oriented and helped me get squeezed in with a loaner this week. Typically shady car dealing. Get the car going just enough and have great customer service until the sale. Then customer service disappears once they have your money. I basically paid cash and now they don’t have the decency to make good on their promise of fixing anything that goes wrong within 90 days. It’s only two months. Horrible experience. More

The whole experience from test drive to purchase was smooth. Gerard was very helpful and answered all of our questions smooth. Gerard was very helpful and answered all of our questions More

Great experience at Hendrick Acura! ! Jim was a super helpful guy to work with and I highly recommend him ! Jim was a super helpful guy to work with and I highly recommend him More

It was a pleasure working with Gerald. He was very friendly and helped me get into the car of my dreams. Everyone at the dealership was so friendly and welcoming. I highly recommend anyone He was very friendly and helped me get into the car of my dreams. Everyone at the dealership was so friendly and welcoming. I highly recommend anyone there. More

Hendrick Acura was great to work with. Gerard was friendly and explained our options. He followed up and helped us find the right car for our needs. Gerard was friendly and explained our options. He followed up and helped us find the right car for our needs. More

Gerard Apadula was amazingly helpful. We were trying to buy from afar, and he promptly answered out barage of questions. Plus, he has a great sense of humor! Thanks for all you did We were trying to buy from afar, and he promptly answered out barage of questions. Plus, he has a great sense of humor! Thanks for all you did More

Great service and made sure we got the best deal! Would most definitely recommend to family and friends! Would most definitely recommend to family and friends! More

Gerard was patient and helpful with all questions around my car purchase. If you’re shopping for your next car, look no further! my car purchase. If you’re shopping for your next car, look no further! More

Jason was an amazing salesperson. He was not pushy, he was patient and he knows cars and their features. He took the time while we were waiting on paperwork to show me how to use the He was not pushy, he was patient and he knows cars and their features. He took the time while we were waiting on paperwork to show me how to use the features in my car, including setting my seat preferences and to how to use Apple Car Play. Jason always had a smile on his face and an easy relaxed demeanor. Kudos for Jason! Padet helped with the final paperwork when I purchased my car from Jason. He has a big personality and made me laugh. Paperwork is usually boring and can be stressful, but Padet made it a great experience. More