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Hendrick Acura
Charlotte, NC
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Excellent customer service with salesperson Jim Holshouser and manager Nick P. This is my fourth car with this dealership and will go back for more. Loving my 2023 rdx aspec Holshouser and manager Nick P. This is my fourth car with this dealership and will go back for more. Loving my 2023 rdx aspec More
Everyone at the dealership was so welcoming and friendly. It made my experience buying my first car that much easier. Especially as I showed up with my roller skates and sat in their waiting room for over a It made my experience buying my first car that much easier. Especially as I showed up with my roller skates and sat in their waiting room for over an hour, because I got there early to pick up my car. Also, both Gerard and Steve took such great care of me. I showed up to inspect the car while Gerard was busy, and Steve stepped in to help. I could really feel the amount that he cares for his clients, and I'm glad he stepped in my first day there! Gerard was so good at communicating with me while I was inquiring from out of town. He even came in on his day off to help the transaction take place! More
Very prompt on communications, thorough, and very courteous. The dealer carries a good reputation and met it in my experience with them courteous. The dealer carries a good reputation and met it in my experience with them More
Gerard & everyone at the dealership was awesome to deal with. They took the time to answer all my questions and explain everything. Love my new car! with. They took the time to answer all my questions and explain everything. Love my new car! More
Gerard was very thorough and knowledgeable about the Acura TLX. My sister purchased the vehicle for me as a gift and Gerard did not give me any information. What a great surprise. This car purchase wa Acura TLX. My sister purchased the vehicle for me as a gift and Gerard did not give me any information. What a great surprise. This car purchase was one of the best experiences I ever had. Please stop in, you will truly be working with professionals. More
Amazing experience! ! Gerard and the financial team made my first time buying a car stress free and amazing!! ! Gerard and the financial team made my first time buying a car stress free and amazing!! More
Super easy to work with. Jim assisted us via phone/email so we could make a decision before driving from raleigh. Everything was clear cut and up front. Jim assisted us via phone/email so we could make a decision before driving from raleigh. Everything was clear cut and up front. More
I leased a new Integra and had the pleasure of working with Mark Mahshie. He was very informative on the vehicle and made the process so easy! Everyone at Hendrick Acura was very friendly and professional with Mark Mahshie. He was very informative on the vehicle and made the process so easy! Everyone at Hendrick Acura was very friendly and professional during my leasing process! More
Mr. Jim Holshouser, he is absolutely top-notch salesman and gentleman. We are living in Columbia, SC but bought our car in Charlotte, NC. Throughout our communication, he has proven to be the very professi and gentleman. We are living in Columbia, SC but bought our car in Charlotte, NC. Throughout our communication, he has proven to be the very professional advisor of our purchase process. My husband JUST wanted to meet Jim in person, but we drove back home with my dream car. More
Relayed thorough information. Answered all question quickly and easy to understand. Friendly staff and facilities. Would recommend. Answered all question quickly and easy to understand. Friendly staff and facilities. Would recommend. More