
Hendrick Acura
Charlotte, NC
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Emmitt, Jay, and the staff at Acura were friendly and professional. Car buying is usually an uncomfortable experience, but we really enjoyed the process. They offered us a fair negotiation with no pressu professional. Car buying is usually an uncomfortable experience, but we really enjoyed the process. They offered us a fair negotiation with no pressure. Thanks, y'all! More
Appreciate the professionalism and follow up working with Jim Holshouser. Jim clearly takes the time to understand what his customers want and is clearly skilled at establishing a level of trust. Hope to wor Jim Holshouser. Jim clearly takes the time to understand what his customers want and is clearly skilled at establishing a level of trust. Hope to work with him in the future. More
I ended purchasing a Honda instead of Acura, but the service here while I was shopping was good. JB was very knowledgeable about the cars, which is rare. Thanks! service here while I was shopping was good. JB was very knowledgeable about the cars, which is rare. Thanks! More
JB and the rest of the team at Hendrick Acura were very helpful in assisting me to purchase a beautiful used Integra A-Spec. Would recommend to anyone! helpful in assisting me to purchase a beautiful used Integra A-Spec. Would recommend to anyone! More
Waah ! ! what an experience . JB was very friendly made it really smooth for buying my first car in usa. Kudos everyone at hendrick acura. ! what an experience . JB was very friendly made it really smooth for buying my first car in usa. Kudos everyone at hendrick acura. More
If i could recommend a dealership to buy a car with in the Charlotte area, it would hands down be this Acura Dealership. We came in to test drive the Acura MDX Type S in June 2024 and the sales person to the Charlotte area, it would hands down be this Acura Dealership. We came in to test drive the Acura MDX Type S in June 2024 and the sales person took us for a test drive in the the Acura MDX and put it into sport mode to get a feel for how the Type S would drive. At no time during the whole experience did we feel pressured by the sales person. We figured out when we wanted to actually purchase the car and worked with Jaren (Jay) Bamberg to get the process started. We officially put the order in for the Type S in November 2024 and received constant updates from Jay to let us know about the process and even gave us preliminary trade-in value of the car we were trading in. Jay was so patient with all of our questions, concerns and updates that we wanted to make sure we were as prepared as we could be for when the car actually was coming in. We just went in last Friday to pick up the car and the whole experience was relaxed. We never felt pressured to purchase additional packages that we were not interested in or items we did not want throughout the whole experience which will make us want to come back in to buy a car with him. It was straightforward from the beginning. We hope to work with Jay and the team at Hendrik Acura in the future. More
Excellent overall experience with Hendrick Acua, and with JB TIllery in particular. Hendrick offered a good trade-in value for my car, and JB provided outstanding service and support during the buying exper JB TIllery in particular. Hendrick offered a good trade-in value for my car, and JB provided outstanding service and support during the buying experience. I would recommend both. More
I had an exceptional experience with Rodriguez, Jason! He truly stands out for his professionalism and dedication. Firstly, he was incredibly patient, taking the time to explain the car's features in a He truly stands out for his professionalism and dedication. Firstly, he was incredibly patient, taking the time to explain the car's features in a way that was both clear and easy to understand, no matter how many questions I had. His deep knowledge of the car's specifications and functionality was very impressive and gave me the confidence I needed to make an informed decision. What truly sets him apart, though, is his approach with customers. He is extremely kind, treating us with respect and care throughout the entire process. He was also flexible and went out of his way to accommodate our specific needs and preferences, ensuring that the car-buying experience was smooth and stress-free. Overall, Rodriguez, Jason is simply amazing! If you're looking for someone who genuinely cares about helping you find the perfect car, I wholeheartedly recommend him. More