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Hendrick Acura Southpoint

Durham , NC

4.9
559 Reviews

212 Kentington Dr

Durham , NC

27713

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559 Reviews of Hendrick Acura Southpoint

November 20, 2022

Clinton Harrison took care of my service appointment this week. When it turned out that my car needed more work done than anticipated, he made arrangements for me to have a loaner car so that I could pick m More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Harrison
Nov 22, 2022 -

Hendrick Acura Southpoint responded

Jill, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2022

Bill was great from beginning to end. He kept me updated on my order and met me where I wanted to be for my trade in value. He had everything in order of how I wanted it. The buying proce More

by Kayla Merrill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Crosier
Nov 22, 2022 -

Hendrick Acura Southpoint responded

Kayla Merrill, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura Southpoint. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 17, 2022

I will be the first to say I am proud of the service I received. After 6 visits to this dealership for my 2019 mdx aspec..Clinton and Andy got it right. They let me know wait times for completion, booked More

by chiragvinaypatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Andy
Nov 18, 2022 -

Hendrick Acura Southpoint responded

Chiragvinaypatel, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Acura Southpoint! Feel free to reach out to us if you need anything. Have a wonderful day!

November 16, 2022

Took my car in for service for the first time and Scott was great. He explained the process and what additional items were needed. I will definitely be back! More

by Annedib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Price
Nov 18, 2022 -

Hendrick Acura Southpoint responded

Annedib, we are so happy to read such a great review about Hendrick Acura Southpoint! If you have any further questions, please don't hesitate to reach out!

November 15, 2022

Good customer focus. Pleasant customer waiting area. Knowledgeable service advisors. The dealership is also in a convenient location. More

by RM2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William
Nov 17, 2022 -

Hendrick Acura Southpoint responded

RM2020, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2022

Hendrick Acura was extremely accurate in determining the cause of the problem my vehicle was experiencing and also completed the repair quickly. More

by jerrychall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron McLean
Nov 16, 2022 -

Hendrick Acura Southpoint responded

Jerrychall, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Acura Southpoint! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2022

Service was great! Service Advisor Clinton Harrison took special care to all my service needs. Always a nice and pleasant environment when I visit Hendrick Acura at Sou More

by Bvmartin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Harrison, Katelyn Spinner
Nov 14, 2022 -

Hendrick Acura Southpoint responded

Hello Bvmartin3, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2022

Responsive and professional staff. Nice waiting area. Very clean. Thank you for ensuring an efficient appointment. More

by christy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron in service
Nov 14, 2022 -

Hendrick Acura Southpoint responded

Christy, thank you for taking the time to leave a review for us at Hendrick Acura Southpoint. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2022

Very courteous staff with most respect for the individual. They are always helpful to assist with your car in the best way possible. They recommend things so that your car will be performing bett More

by Raj Komuravelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Nov 14, 2022 -

Hendrick Acura Southpoint responded

Raj Komuravelli, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

November 12, 2022

Very good with customer focus. Service management was timely and very considerate of my time.. More

by Ctedwellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Nov 14, 2022 -

Hendrick Acura Southpoint responded

Ctedwellman, thank you so much for your positive comments about Hendrick Acura Southpoint! We're looking forward to your next visit with us!

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