
Hendrick Acura Southpoint
Durham , NC
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558 Reviews of Hendrick Acura Southpoint
Great customer service, super friendly staff, very helpful and accommodating. They take the stress out of getting your car serviced and treat you like a VIP. helpful and accommodating. They take the stress out of getting your car serviced and treat you like a VIP. More
Prompt, courteous and very efficient. After running through 3 batteries in 5 months; their service tech found the problem and resolved it in very short order. After running through 3 batteries in 5 months; their service tech found the problem and resolved it in very short order. More
The service for my Acura MDX was great. Everyone was very professional and courteous. Jamie and Matt helped quickly narrow down what the noise issue was on the front end of my vehicle. Jami Everyone was very professional and courteous. Jamie and Matt helped quickly narrow down what the noise issue was on the front end of my vehicle. Jamie kept me updated on the service of my vehicle. In all, I would recommend the dealership for any of your Acura vehicle repairs. More
Outstanding service during sale process. Excellent information on vehicle and trade in negotiation. VIP treatment all the way. Absolutely love my Acura! Excellent information on vehicle and trade in negotiation. VIP treatment all the way. Absolutely love my Acura! More
Had a service check for 55K miles. The service experience was definitely a well-oiled machine from the attentiveness of Jamie to Braden’s video synopsis of the check-up to the provided The service experience was definitely a well-oiled machine from the attentiveness of Jamie to Braden’s video synopsis of the check-up to the provided Uber transportation to and from work. Waiting facilities were clean/comfortable and everyone was friendly. Oh, and really appreciate the car wash to top off the experience. Thank you! More
Easy in and out, fast and friendly service. Grateful they offered me a package. Detailed report of what’s needed and the total condition of my car. Didn’t break the bank Grateful they offered me a package. Detailed report of what’s needed and the total condition of my car. Didn’t break the bank More
My recent service experience was very good. Clinton Harrison was thorough with reviewing everything that was essential to be done. Work was completed timely. Clinton Harrison was thorough with reviewing everything that was essential to be done. Work was completed timely. More
Just drove in with annoying broken console latch. Andrew Gloc saw the problem, checked to see if the part was in stock, checked if an installer was available, and the car was ready in 15 minutes incl Andrew Gloc saw the problem, checked to see if the part was in stock, checked if an installer was available, and the car was ready in 15 minutes including a wash job. Because I had the spring from the broken latch, the price was right and Andy really showed what the word service meant. Not something one experiences every day. great job. More
Andy provided excellent service and explained a number of optional tasks and provided guidance on the merits and timing of when to have the tasks undertaken. I really appreciate this objective advice. Ha optional tasks and provided guidance on the merits and timing of when to have the tasks undertaken. I really appreciate this objective advice. Have the car cleaned inside and out was a nice upside. The waiting facilities are spacious and having an office available to take my calls was great. Overall a great experience! More