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Hendrick Acura Southpoint

Durham , NC

4.9
561 Reviews

212 Kentington Dr

Durham , NC

27713

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561 Reviews of Hendrick Acura Southpoint

June 04, 2022

Scott Price did a great job getting my vehicle inspected and working correctly, despite the garage being overburdened that day. Even answered my question about re-acquiring the title. More

by cmd184psu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Price
Jun 07, 2022 -

Hendrick Acura Southpoint responded

Cmd184psu, we appreciate you taking the time to leave us this feedback about your service experience. Feel free to reach out to us if you need anything. Have a wonderful day!

June 04, 2022

Jamie took care of an issue I had on a new 2022 MDX very quickly. More

by jwdevoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, Katelyn Spinner
Jun 07, 2022 -

Hendrick Acura Southpoint responded

Jwdevoe, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your service experience here at Hendrick Acura Southpoint!

June 03, 2022

Scott did a great job taking care of things during the appointment and follow through after! More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Price
Jun 05, 2022 -

Hendrick Acura Southpoint responded

Carol, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

June 02, 2022

They were very helpful and patient, He listened and give answers. They did their best. More

by yeonhee.choi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Dzencelowcz
Jun 04, 2022 -

Hendrick Acura Southpoint responded

Yeonhee.choi, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

May 31, 2022

Jamie Dzencelowcz Was the service rep that assisted me. I was totally satisfied with the quality of service and professionalism I received from Jamie. It was a pleasant experience. More

by Girt Ashe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Dzencelowcz
Jun 02, 2022 -

Hendrick Acura Southpoint responded

Girt Ashe, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

May 28, 2022

My service advisor Scott was excellent , gave me helpful advice and my technician sent a very helpful video and message! More

by s.toler7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
May 29, 2022 -

Hendrick Acura Southpoint responded

S.toler7, thank you for taking the time to leave a review for us at Hendrick Acura Southpoint. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day!

May 28, 2022

My experience at Acura is always a pleasant one. For my most recent visit my appointment was not showing up in their system. The employee who worked with me that day, Cameron Wise, was very understa More

by SDJamison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Wise
May 31, 2022 -

Hendrick Acura Southpoint responded

Sdjamison, we are so pleased you enjoyed your visit to Hendrick Acura Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 27, 2022

Andrew very pleasant, prompt and helpful. I appreciated his attentiveness and explanations of what would be done and what was already “in the bank” More

by Mattjcastellano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
May 29, 2022 -

Hendrick Acura Southpoint responded

Mattjcastellano, we are so pleased you enjoyed your visit to Hendrick Acura Southpoint! If you have any further questions, please don't hesitate to reach out!

May 27, 2022

Very friendly & helpful staff and sparkling clean! ! Always Confident my work will be completed accurately!!!! More

by Donna43Grajek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Harrison ….Amazing!!!!!!
May 29, 2022 -

Hendrick Acura Southpoint responded

Donna43grajek, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2022 -

Donna43Grajek responded

My email address is: Donna43Grajek@gmail.com

May 26, 2022

Excellent customer service, timely appointment, friendly, and courteous - sales managers Steven and Karim , Scott Price in service and Aaron McLean in service , most of all Jacob Tanas my sales associate wh More

by Wksearch@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven, Karim, Scott Price, Jacob Tanas
May 26, 2022 -

Hendrick Acura Southpoint responded

Wksearch@aol.com, we are so happy to read such a great review about Hendrick Acura Southpoint! If you have any further questions, please don't hesitate to reach out!

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