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Hendrick Acura Southpoint

Durham , NC

4.9
561 Reviews

212 Kentington Dr

Durham , NC

27713

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561 Reviews of Hendrick Acura Southpoint

June 24, 2022

Professional, concerned to take care of all concerns, polite, Made to feel like you are family, In all areas of the dealership More

by cjlewellyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Price
Jun 26, 2022 -

Hendrick Acura Southpoint responded

Cjlewellyn, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!

June 23, 2022

Made taking my Acura in for service as easy as it could be . This was my second visit, I live in Boca Raton but son in Durham, and they could not be more helpful More

by vincentpapa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen and Matt
Jun 24, 2022 -

Hendrick Acura Southpoint responded

Vincentpapa, we really appreciate your feedback on your recent service visit! If you have any further questions, please don't hesitate to reach out!

June 19, 2022

Great dealership that provides outstanding service, follow and takes the time to explain additional service recommendations More

by naz-north Carolina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Glock
Jun 21, 2022 -

Hendrick Acura Southpoint responded

Naz-north Carolina, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2022

5 star service. This dealership he top notch customer service and white glove support. My representative kept me informed along the way on the progress on my car. I More

by MK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Harrison
Jun 20, 2022 -

Hendrick Acura Southpoint responded

Mk, we are so happy to read such a great review about Hendrick Acura Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2022

Gave me an honest estimate. Only drawback was that I had dropped it off and hadn’t heard anything after 6.5 hrs. But they were prompt to respond when I texted asking for an up More

by Guest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Wiese
Jun 21, 2022 -

Hendrick Acura Southpoint responded

Guest, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day!

June 15, 2022

I had a great experience at Hendrick Acura Southpoint service! After having a tire blowout on the interstate on my way to work, I wasn’t sure my next steps. After calling and speaking with service adv More

by landria.benish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Price Matt Hessinger, Katelyn Spinner
Jun 16, 2022 -

Hendrick Acura Southpoint responded

Landria.benish, we're happy you found our staff to be so supportive during your service experience here at Hendrick Acura Southpoint. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have a fantastic day!

June 13, 2022

Excellent service! Super helpful and will work with you to solve any problem! They went above and beyond and fixed a paint issue that wasn’t under recall because it was More

by austinb630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiley, Matt, Cameron
Jun 14, 2022 -

Hendrick Acura Southpoint responded

Austinb630, we are so happy to read such a great review about Hendrick Acura Southpoint! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 12, 2022

Thorough service and completed in a good amount of time. Jamie Dzencelowcz was the service coordinator and he did a good job explaining things. My only complaint is that the noise I mentioned went undetecte More

by srmdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Dzencelowcz
Jun 13, 2022 -

Hendrick Acura Southpoint responded

Srmdx, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2022

Vehicle was brought in for regular maintenance as well as diagnosis of an ongoing issue. Service was very quick and employees were professional as usual! Thank you to Jamie Dzencelowcz for continuing the gre More

by Crystal McCormick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Dzencelowcz, Katelyn Spinner
Jun 13, 2022 -

Hendrick Acura Southpoint responded

Crystal Mccormick, we are so happy to read such a great review about Hendrick Acura Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2022

Hendrick Acura Southpoint’s service is always professional and courteous. I have been taking both of my family’s cars there for the last six years or longer, and always and satisfied with the th More

by Bobby Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Price
Jun 13, 2022 -

Hendrick Acura Southpoint responded

Bobby Williams, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

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