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Hendersonville Auto Brokers

Hendersonville, TN

4.1
8 Reviews

609 W Main St

Hendersonville, TN

37075

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Showing 8 reviews

May 03, 2023

These guys (Joel) are rude and way over priced. The car was so over priced the bank would not lend on it. Then instead of calling me back to tell me they would not deal on price they waited until I More

by jsosh
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Joel
May 03, 2023 -

Hendersonville Auto Brokers responded

I have listened to the recorded call. This is not true. We have upfront no haggle pricing. You were told this upfront. On the second recorded call you informed Joel your bank would not loan you the entire total including taxes and tried to use this as a negotiation tool. We are sorry you could not get approved for the full amount we would love to have earned your business. We offer great pricing according to the current market and we are not changing our business model.

May 03, 2023 -

jsosh responded

It is 100% true. Then Joel said he would call me back in 10 minutes once he had an answer. He didn’t and I drove all the way just to find out . That was rude and disrespectful of my time. And yes, he was rude when I said I would not over pay for a vehicle. Which this vehicle was listed way over priced. So yes, everything about my review is accurate. Looking at your other responses to negative reviews says everything about you and the dealership. “It’s ALWAYS the other persons fault”

February 23, 2023

Amazing cars, amazing prices, amazing people! ! Such an awesome car buying experience, they truly look after their customers!!! More

by Hockeymccollum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke, Richie
February 17, 2023

Incredible Family owned Dealership, been my go to for over 30years Very knowledgeable staff and can find you what you are looking for More

by FFEMTFIRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick/ richey
February 16, 2023

I have bought a few Range Rovers and sports cars from Richey, always a great experience! More

by W.Bradley.Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richey and Rick
February 15, 2023

This was the easiest car purchase I have ever done! We will purchase all vehicles from them from now on! And those biceps on Richey! Oh my! 😂 Thank yall, and we will be seeing yall soon for Nic a More

by Kaustin0525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke
March 30, 2019

Easy and smooth! Perfect! Joel and Richie are great, honest guys. Very smooth purchase!!! Our 16 year old is thrilled with his "New to him" Toyota FJ Cruiser. More

by RWatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel, Richie
February 02, 2019

FRAUD ALERT ! ! !READ CAREFULLY SERIOUS FRAUD ALERT ! ! ! —> do not ever purchase vehicle from this dealer ! READ CAREFULLY Please take your time to read through my experi More

by Urs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bo / Ricky
June 25, 2018

Great looking cars but be careful Drove over 3 1/2 hours to purchase a car that I had talked to dealer about numerous times(2 week span) Evan got the total cash price with fees and tax More

by CarMAN123!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joel I think