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Henderson Hyundai Superstore
Henderson, NV
2,265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,265 reviews
June 19, 2023
Service at Henderson Hyundai is very poor. Josh has the worst customer service I have ever experienced. He never called back on the time he promised and never answered any calls . We approac Josh has the worst customer service I have ever experienced. He never called back on the time he promised and never answered any calls . We approached service advisor Bennie Pacheco, but he did not do anything and did not care. Looks like bad customer service is already normal for them. Really, really worst customer service ever! I would not recommend them ever! More
by Chonnieuy
Employees Worked With
Josh, Bennie Pacheco
December 08, 2022
Henderson Hyundai has the worst customers service I have ever experienced and Josh in the service department is the rudest and most disrespectful person I've ever met. ever experienced and Josh in the service department is the rudest and most disrespectful person I've ever met. More
by marilynmillender
Employees Worked With
Joshua, Service Department
November 01, 2022
I have been driving Luxury cars most of my life. I have this Hyundai car for regular purposes. I made an appointment for the first time as my car was sitting in my car garage for a while because no I have this Hyundai car for regular purposes. I made an appointment for the first time as my car was sitting in my car garage for a while because no one drives it. Josh was my advisor. I was promised a loner car. I have never had such a bad experience where the customer service was so poor. upon my arrival to the dealership, Josh was blunt stating he did not have the loner car. There was no apologetic or humble attitude. I am a doctor. I got surprised as I had to call Uber that took about 20 minutes to arrive. I was delayed where I was supposed to be because of this carelessness and the adviser who promised the loner car but did not arrange it. Had he told me upfront, I could have my ride arranged. Furthermore, Josh left that evening without calling me if the car was ready for pickup. Is that a great service? More
by ai287
Employees Worked With
Joshua Youngblood
September 04, 2022
Josh was an excellent representative of your dealership; followed up with us when parts were not available. Told us when parts were in and setup a date for the repairs. He is also a very pleasant person t followed up with us when parts were not available. Told us when parts were in and setup a date for the repairs. He is also a very pleasant person to work with. More
by DUTCH92834
Verified CustomerEmployees Worked With
Joushua Youngblood, Jason DaSilva
August 19, 2022
I go to get maintenance service at Henderson Hyundai since my 2017 Sonata was new, over 5 years now and my service advisor, Bennie P. is always straight and honest with me and he is very knowledgeable a since my 2017 Sonata was new, over 5 years now and my service advisor, Bennie P. is always straight and honest with me and he is very knowledgeable and helpful with service & car advice. More
by George H.
Employees Worked With
Bennie Pacheco
August 08, 2022
You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on y Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Henders9n Hundai More
by SHUTLIDS
Employees Worked With
Daniel Ramirez, Paul Klepper
