Henderson Hyundai Superstore

I went to Henderson Hyundai to look at buying a new Hyundai, specifically a Genesis. I was met initially by Hergie, who was very informative about availibility and pricing. We discussed trade in alte Hyundai, specifically a Genesis. I was met initially by Hergie, who was very informative about availibility and pricing. We discussed trade in alternatives and financing options. At this point, Hergie introduced Randy Combs who further discussed the situation and finally suggested my leasing the vehicle. Both Hergie and Randy helped me identify various considerations, analyze the data, and make a decision to accomplish what I wanted to accomplish, leave them driving one of the classiest cars on the road. More

We went into Henderson Hyundai looking for either a new Tucson or Sonata - after driving both, I decided to go with the Sonata. It is a beautiful car, and after owning a 2001 Santa Fe, Hyundai has really Tucson or Sonata - after driving both, I decided to go with the Sonata. It is a beautiful car, and after owning a 2001 Santa Fe, Hyundai has really upped their game. The fruits of their obvious rebranding efforts to provide an affordable car that has an air of luxury are quite apparent. Visually pleasing, great gas mileage, and the interior of a much more expensive car. Given that there are several Hyundai dealerships in town, I chose Henderson mostly because of favorable ratings on the internet, and some awful ratings for the competition. Buying a new car is a big decision, and often a stressful one. It is refreshing that they clearly try to not live up to the stereotype of car salespeople. I never felt pressured, and I was luckily spared from the typical tactics. Now that being said, it is still buying a car and there are in my opinion some accepted and standard practices that are undesirable. This is mainly in the backward logic in coming to a payment amount rather than being clear on the price of the vehicle, the interest rate, the term of the loan, and in my case, the trade-in amount. Once I informed them that I'd rather not negotiate in this manner, they politely backed off and we discussed the details of the car. I never felt as if they were being deceptive, but to me, it makes no sense to focus on a payment amount that fits your budget, because depending on the variables of rate and term, you could end up with the same 500 dollar payment for a base model and one with all the bells and whistles. I would absolutely recommend this dealership, but be sure to do your homework. Know the car you want to look at, be sure of pricing, get preauthorized for a loan from your bank, (that may get you a better rate), know your credit worthiness, know what your trade-in is worth (Carmax) and do not fall for the back and forth "if I can do this, will you" game. It is an emotional decision, but you can NEVER be afraid to walk away. Remember, the car is a car, but the price, the interest rate, and even the extended warrantee/gap insurance are negotiable. To the really impressive part of the experience, our salesman, Harvey clearly knows what he is doing. I asked all sorts of questions and he was able to answer them all in a complete and non-condescending manner. He obviously has a lot of background knowledge with cars, and his experience shows throughout the sales process and especially in the presentation. I was most impressed that he took the time to show me each and every feature in the car. At that point, the deal was done and he could have flipped me, sent me on my way, and grabbed another potential buyer off the lot. He did not, and that extra mile goes a long way with me. Nice guy, not the flashy fast-talking stereotypical car salesman type, and that is just fine with me! More

Henderson Hyundai restored my husbands faith in car salesman. They were very above board. Everything that was told to us before going to the dealershop was accurate. Gary was very professional and knew salesman. They were very above board. Everything that was told to us before going to the dealershop was accurate. Gary was very professional and knew all about the vehicle we were buying and went over everything with us befor we took delivery. I have to say it was one of the most honest and upfront car purchases we have made in a long time. More

Jason Kellow was extremely helpful and knowledgeable. He answered all my questions and concerns and made my car buying experience fun and easy. I will definately be sending all my friends and family to this answered all my questions and concerns and made my car buying experience fun and easy. I will definately be sending all my friends and family to this dealership. More

I purchased a used car from Eddie Z. He was very helpful and knowledgable as it was a painless and easy car buying experience. Thanks Eddie Z. and knowledgable as it was a painless and easy car buying experience. Thanks Eddie Z. More

Working with Noli was great. He had me in and out in the time i stated and at the price I wanted. I had shopped around a lot before going their but I should have gone there first! You cant beat what you get time i stated and at the price I wanted. I had shopped around a lot before going their but I should have gone there first! You cant beat what you get when you buy a new car from Henderson Hyundai. Noli was the most courteous person I have worked with at any dealership. He took the time to explain the focus features of the car I was interested in and sold me the same day! After the sale, Noli has been great in keeping in contact with me if i had any questions or concerns. Thanks so much! More

Both John T. and Mark D. were very courteous and helpful to us,they both answered all our questions so we could understand them. Thank you, Jack and Denise Varay to us,they both answered all our questions so we could understand them. Thank you, Jack and Denise Varay More

I have a 2005 Sante Fe purchased at this dealer along with an extended warranty. After doing all scheduled maintanance despite very low miles at this dealer I got an engine warning light yesterday. Aft with an extended warranty. After doing all scheduled maintanance despite very low miles at this dealer I got an engine warning light yesterday. After diagnosing the problem I was told that they needed to take apart the engine in order to change a spark plug. It was not covered under the warranty, what a shock. Bottom line, over $500 to replace spark plugs. I must be an idiot for not understanding how if it was a coil they would "work with me" but since spark plugs aren't really a repair it's all on me. I don't know if it's the dealership or the brand but I feel pretty put out by this kind of bill. More

I had a great experience with my sales person Brian Ezor.it was my first car i bought in 20 year`s and i was a litttle scared at first until i dealt with Brian he was so nice and professional and had g Ezor.it was my first car i bought in 20 year`s and i was a litttle scared at first until i dealt with Brian he was so nice and professional and had great knowladge on all the vechicals, he sold me a 2012 tucson, i love it!!!!and i will recomend all my friend`s. More

I had a great experience with my salesperson Jason Marchello. I will recommend this dealership to anyone I know. It was a very pleasant experience. I thank all that Jason did for me. Thank You, Ms. Marchello. I will recommend this dealership to anyone I know. It was a very pleasant experience. I thank all that Jason did for me. Thank You, Ms. Klementowski More