Henderson Hyundai Superstore

I have a 2005 Sante Fe purchased at this dealer along with an extended warranty. After doing all scheduled maintanance despite very low miles at this dealer I got an engine warning light yesterday. Aft with an extended warranty. After doing all scheduled maintanance despite very low miles at this dealer I got an engine warning light yesterday. After diagnosing the problem I was told that they needed to take apart the engine in order to change a spark plug. It was not covered under the warranty, what a shock. Bottom line, over $500 to replace spark plugs. I must be an idiot for not understanding how if it was a coil they would "work with me" but since spark plugs aren't really a repair it's all on me. I don't know if it's the dealership or the brand but I feel pretty put out by this kind of bill. More

I had a great experience with my sales person Brian Ezor.it was my first car i bought in 20 year`s and i was a litttle scared at first until i dealt with Brian he was so nice and professional and had g Ezor.it was my first car i bought in 20 year`s and i was a litttle scared at first until i dealt with Brian he was so nice and professional and had great knowladge on all the vechicals, he sold me a 2012 tucson, i love it!!!!and i will recomend all my friend`s. More

I had a great experience with my salesperson Jason Marchello. I will recommend this dealership to anyone I know. It was a very pleasant experience. I thank all that Jason did for me. Thank You, Ms. Marchello. I will recommend this dealership to anyone I know. It was a very pleasant experience. I thank all that Jason did for me. Thank You, Ms. Klementowski More

Annemarie Arthur and family 6650 E. Russell Rd. #372 Annemarie Arthur and family 6650 E. Russell Rd. #372 Las Vegas, NV 89122 Henderson Hyundai Superstore 460 Boulder HWY Henderson, NV 89015 Re Annemarie Arthur and family 6650 E. Russell Rd. #372 Las Vegas, NV 89122 Henderson Hyundai Superstore 460 Boulder HWY Henderson, NV 89015 Re: Sale/Lease Consultant Mr. Harvey VIN# KMHDU4AD0AU972914 Date of Purchase: 02DEC2010 Dear Sir/Madame, It is with great admiration that our family writes the following delightful correspondence. We entered your establishment in hopes to find a suitable means of transportation on 02DEC2010. The vehicle was intended primarily for myself and our seven year old twin girls with an eye on safety and value. At this time we were introduced to Mr. Harvey. This letter is to make our experience abundantly clear that Mr. Harvey deserves praise and recognition for his high level of customer service. This includes excellent non-verbal perception of the perspective client, and intense commitment to the Hyundai Company. The impact on the sale was technically due to Mr. Harvey's capability to display an exceptional genuine and sincere personality, while able to utilize superb listening skills of the customer at that specific moment. Mr. Harvey has also mastered the art of retaining a new customer by winning our trust and keeping in touch on a regular basis. Although we might have lost a pound or two in the process that day, Mr. Harvey packed a positive punch by going above and beyond to make the transaction appear on paper with little turbulence for our family. In fact, our twin girls were mesmerized by the talent of art as Mr. Harvey drew beautiful pictures for them, keeping them preoccupied as my husband and I finalized the business end of paperwork. Mr. Harvey is an extremely intelligent asset to your company that knows very well how to fill the odd time of waiting for the numbers from the lender for the lease to be accepted. you may know, I am not a easy customer, nice but stern. However, our experience with Mr. Harvey has exceeded my expectations, which is pivotal to our decision-making process. Our family here fore firmly concludes that Mr. Harvey should be rewarded for his high standards in customer service, honored for his commitment to his current position at Henderson Hyundai, and remarkable knowledge of the product he represents. Thank you for your time. Do not not hesitate to contact me if you have any questions. Sincerely, Annemarie Arthur. fifinellagirls@gmail.com (702)354-7490 More

I had an excellent experience at Henderson Hyundai. Noli was an outstanding salesperson who is very knowledgeable. Even the finance department was great. Henderson Hyundai has a customer for life! was an outstanding salesperson who is very knowledgeable. Even the finance department was great. Henderson Hyundai has a customer for life! More

I would like to thank Chuck for my new car. I bought a new Sonata. He was very helpful and got me a great deal. Also Henderson Hyundai is the best, everyone is so friendly. Thank you Chuck and Henderson H new Sonata. He was very helpful and got me a great deal. Also Henderson Hyundai is the best, everyone is so friendly. Thank you Chuck and Henderson Hyundai. More

This salesperson made buying a car truly an excellent experience! He was very sincere, honest, very knowledgable and pleasant to deal with A++++++. I recommend this salesperson & dealership!!! experience! He was very sincere, honest, very knowledgable and pleasant to deal with A++++++. I recommend this salesperson & dealership!!! More

I had been there earlier this week looking and told Chuck that I would need to come back with my husband who is tall and wanted to make sure the car would be comfortable for him to ride in. I had all intent that I would need to come back with my husband who is tall and wanted to make sure the car would be comfortable for him to ride in. I had all intentions of buying a Sonata. Chuck suggested driving an Elantra as he thought it would be big enough and knew I was concerned about gas mileage. Was he ever right! We went in today and bought a new Elantra. I love the car! It has all the bells and whistles and my husband fits nicely. No pressure, no hard sell, and a great deal overall. I would recommend this dealership over any other. More

My experience with Brian Ezor was so wonderful. He was very honest, very professional, and made me feel very comfortabel-Not like my past experiences with dealerships where the sales rep made me feel lik very honest, very professional, and made me feel very comfortabel-Not like my past experiences with dealerships where the sales rep made me feel like he was just their for his commision and or trying to rip me off. Brian helped me with my budget that I told him about and what I could afford. Did not try and sell me a car over my limit. He was very informant about my all the cars he showed me. I just love my new Sonata and will definately refer your dealership and exspecially Brian Ezor to my friends and on facebook. I even have been passing out his business cards at work and in my neighborhood. I also want to add that the other personal in your dealership was all proffesional and polite to me while I was their. More

This a HORRIBLE dealership, unless you prefer vultures!!!! We felt so much pressure the very minute we walked on the lot. Terrible, terrible, terrible! Jason told us he had to go get his bu vultures!!!! We felt so much pressure the very minute we walked on the lot. Terrible, terrible, terrible! Jason told us he had to go get his business card, who doesn't carry their own business cards! Of course, here comes the next guy up with Jason when he came back out to pour on more pressure. How stupid do they think we are! Needless to say, we left immediately. We currently have a 2011 Sonata, great car. From this horrible dealership we drove directly over to Planet Hyundai. No pressure, great people to work with, can't say enough about them. We bought a 2009 Sonata from Planet Hyundai that day. Go to PLANET HYUNDAI, you won't be disappointed. More