
Henderson Hyundai Superstore
Henderson, NV
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Justin was very cordial and helpful. The car is for my wife and he urged driving it home so she could try it out. Buying it was easy. Have not yet had to get service but hope the experience is as good as wife and he urged driving it home so she could try it out. Buying it was easy. Have not yet had to get service but hope the experience is as good as the purchase. More
I purchased my 2010 Elantra 1 1/2 years ago and I've had enjoyed dealing with the employee's in the sales and service departments. Every time I come in for service the employee's are very kind and friendly enjoyed dealing with the employee's in the sales and service departments. Every time I come in for service the employee's are very kind and friendly. They are very efficient and the quality of work is wonderful. More
BUYER BEWARE. This is the worst dealership in the country and perhaps the entire world. If you buy from them you are a schmuck. We purchased a 2013 Hyundai Elantra. They have probably 200 Sonatas on the l and perhaps the entire world. If you buy from them you are a schmuck. We purchased a 2013 Hyundai Elantra. They have probably 200 Sonatas on the lot but only a couple of Elantras. so we were told that we would have to wait probably a week for them to get it. By not stocking the Elantra they claim that they fly out the door faster than the can get them. Just another way of getting you to pay mopre for the product.Then, 2 days later they called and said a different one came in with additional features at no additional cost. ( I would not pay extra fro a rearview mirror that has a built in compass and a home link that can open your garage door when the clicker that I have been using forever still works great. Every car on the lot has an additional sticker of $3000 because they claim that they do not make any money at MSRP. My salesman, Eddie Zelonka, told me not to worry because he would give me a deal. While he was friendly enough the "deal" was still above MSRP by at least $1500. I should have gotten up and walked out. In the finance office I was beat up over the Extended service contract and also a prepaid maintenance plan both of which I refused. Then I was offered a Tire warranty that was not going to cost me because he would take it off of the price of the car. The price of the tire warranty was $999 plus tax. It included a 10 day cancellation clause. Prior to the expiration of the 10 days I returned to the dealership and was told that I would have to talk to Vito, the Finance Mgr., but he was off and I would have to come in the next day. When I did meet with him he said that I could not get money back from the tire warranty because they had reduced the price of the car by that amount. The cancellation clause stated that I could return the contract and get my money back. At this point I asked to speak to the General Manager. The next guy said that he was the GM but was not. Then they sent in a guy who claimed to be the Sales Manager who attempted to show me that they did not make any money at all at the sales price even tried showing me the invoice for the car. My paper work listed the price of the tire warranty and every one of them tried to claim that the deal that was made was at of below the MSRP. This is a slight of hand trick. The MSRP of the car that I got was not the car that I had agreed to purchase (higher MSRP because of $500 of accessories that I would nlot pay for.Whether of not they made any money on the car is not of my concern. All I wanted to do was cancel the Tire Warranty. I was finally directed to get my refund from the company that issued the warranty. I don't know about you but I find it very distasteful when someone lies and claims that they are not making any money on a deal when invoices can and are dummied up, the Doc. fees are inflated. If it was true that they weren't making any money as they claimed why would they give up $1,000 to a tire warranty. BUYER BEWARE. This is the poorest excuse for a car dealership that I have ever been to and I have purchased about 20 cars and trucks in my life. More
Came here looking to lease a car, sales associate named Ali was very helpful and patient in explaining and negotiating the terms. Not overly pushy when it came to mulling over details, and the associates Ali was very helpful and patient in explaining and negotiating the terms. Not overly pushy when it came to mulling over details, and the associates here in general were a friendly bunch. More
We were not sure that visiting this dealor would do us any good, due to our recent financial problems, plus we were sure that interest rates were going to be so high that the dealor would talk us into som any good, due to our recent financial problems, plus we were sure that interest rates were going to be so high that the dealor would talk us into something we did not want. However all this changed as soon as we walked thru the door. We were greeted by one of the supervisors who in turn introduced us to Noli. Within a few minutes of talking to Noli, we were completely relaxed and felt as though we were going to get what we came here for. Noli took us around the lot showing us a few of the used vehicles and a couple of the New ones. Never any pressure put on us. We then went back inside and Noli brought us some refreshments. We then dicussed what we had seen. Noli then asked if there was anything we seen that we liked. Prior to coming to the dealorship we had choosen and loved the Hyundai Elanta Touring vehicle. It was also one of the ones Noli showed us. We choose it, some dicussion followed on financing and costs. We then agreed with what we could afford and very much to our surprise Noli was able to put the deal together. We left in exactly what we had come for. On the way home the wife and I discussed the great pleasure we had work with Noli and Henderson Hyundai, also discussed was the small amount of time it took, compared to hours we had spent at other dealorships and not getting what we really wanted. Thanks Henderson Hyundai and Special thanks to Noli. More
Had a great experience purchasing a Hyundai Tuscon from Noli. Noli was very efficient and knowledgable for this busy dealership in our home town. This is our first Hyundai purchase and after comparing 5 di Noli. Noli was very efficient and knowledgable for this busy dealership in our home town. This is our first Hyundai purchase and after comparing 5 different compact SUVs, the Tuscon met our needs best, at a price that was competitive. It was Noli who guided us through the process in a professional manner. I would recommend Noli and Henderson Hyundai based on our experience today. More
John is a great salesman, very honest. He helped me all day and I got a great car for a great price. I could tell he truly cared if I was satisfied not just about making money. Watch out for the sales mang day and I got a great car for a great price. I could tell he truly cared if I was satisfied not just about making money. Watch out for the sales manger Randy. His job is to comet talk to you when you are on the fence about buying a car, be your friend, and make "deals". Randy was dishonest with me several times it was very upsetting. I had the actual price from Hyundai up on my computer, and he kept trying to make it more and convince me I got a deal at the same time. I felt it was very unethical. After Randy left, John continued to help me. If you go there ask for John, all dealerships want to get your money, but John just really wanted to help, be careful for Randy. More
I went to Henderson Hyundai because they were the only dealership in Nevada willing to work with my complicated situation. I had been looking for a new vehicle for months and it was clear I needed a cosig dealership in Nevada willing to work with my complicated situation. I had been looking for a new vehicle for months and it was clear I needed a cosigner. Unfortunately, my cosigner lived in Texas. When I went to Henderson Hyundai I met Noli who was a lot of fun and showed me around and helped me pick out the most perfect car. Then, Noli spoke with my Grandfather, which was my cosigner in Texas, and they came to a reasonable agreement on monthly payments for the car for me. Noli then had the paperwork FedEx ed to my Grandfather and when it was sent back I did my portion of the paperwork and was the proud owner of a 2013 Hyundai Elantra. Noli got in to great detail with my about me vehicle so that I when I drove off the lot I did not have any questions or confusions. I haven't had that car for a week and I am already attached to it. If the story thus far does not convince you that Noli is a heaven-sent car salesmen then let me end with this. I left my second set of keys at the dealership and Noli personally dropped them off to my house that by the way is no where even close to the dealership and he was even nice enough to schedule a meeting with me and came by my job on my lunch break to look over the owners manual of my vehicle and share some extra information with me. Noli is awesome I had an excellent experience at Henderson Hyundai and it is all because of Noli. I am very appreciative of his intelligence regarding the inner and outer workings of the vehicle, professionalism, and hospitality. I will be on team Hyundai for the rest of my existence on this Earth. Thanks Noli. More
just bought a brand new 2012 sonata, young man named atiq and his manager named omar helped us a lot. Made the whole sales process very simple and easy would send my family and friends to buy a car from hend and his manager named omar helped us a lot. Made the whole sales process very simple and easy would send my family and friends to buy a car from henderson hyundai. More