Henderson Hyundai Superstore

Our experience at Henderson Hyundai from the first call with Josephine Gentry as Internet Sales Manager and Gary Wesolowski sales was refreshing. We started our search 2 weeks ago going to Toyota, Ford, with Josephine Gentry as Internet Sales Manager and Gary Wesolowski sales was refreshing. We started our search 2 weeks ago going to Toyota, Ford, Chevy, Nissan, Fiat, Kia. We live in Golden Valley, Arizona. So we took ourselves to Kingman and Lake Havasu, AZ for the test driving and pricing. Our experience with dealers in Havasu well let me just say we didn't stay. We had made our decision to go with a Hyundai Elantra, now the search for the best price using TRUECar.com results came up with Dealers in the Phoenix area and Nevada. After many emails and calls from dealers in Arizona and Josephine she worked the best price. So here we go to make the deal we get to Henderson Hyundai take a test drive in the Elantra and go figure we want to test drive the Accent. Gary didn't not flinch eye nor try to sell us on the Elantra he when inside an got the key to the Accent. After the test drive we decided that we wanted to purchased the Accent. After a little time we came up with a great deal on the price. The Customer Service experience is excellent. The knowledge, courteous, friendliness of the staff thru out the dealership enlightening. As of this moment only two days into our deal I would give this dealership a rating of 5 ***** stars. Should this change as continue my business with Henderson Hyundai for maintenance and such. I will update my experience changes Should want to contact Josephine Gentry Internet sales Josie@hendersonhyundai.com More

Negotiations for a manual transmission 2013 Elantra were done easily and with no pressure online, handled by Josephine. She had amazing patience and answered all of my questions. Once I decided to go to t done easily and with no pressure online, handled by Josephine. She had amazing patience and answered all of my questions. Once I decided to go to the dealership for a test drive, Jason handled the chore of showing the car and riding along on the test drive more like a concierge than a salesman. The experience was the least confrontational and most congenial car buying experience I had since my first car purchase 38 years ago. More

Very positive experience with a new car purchase. No high pressure sells pitches and the salesman seemed to be more interested in putting us in a car we liked other than trying to unload inventory. The high pressure sells pitches and the salesman seemed to be more interested in putting us in a car we liked other than trying to unload inventory. The new car is absolutely what the spouse and I wanted after approximately one hour on the lot and the purchase closing didn't take all day. I did a lot of preemptive work on the internet prior to my visit to Henderson Hyundai. I narrowed my search down to one of the lower end models. There wasn't very much in the way of inventory for that class of car (the car model is so popular the dealer can't keep a large inventory in stock, sells them quick) so the salesman gave me a very good deal on a higher rated model. Henderson Hyundai has a very beautiful showroom and the facilities are clean, to include the restrooms. It has been two days since my purchase and I have no regrets, unlike past car purchase experiences. The Hyundai Elantra is a great automobile. Very little road noise for a small car. Smooth on ruff surfaces and responsive to turns with a very small turning radius. The standard equipment exceeds most comparable models equipped with options. This purchase was probably the most pleasurable car buying experience I have ever had. More

Larry Weiss was the greatest salesman I have had the pleasure to deal with. He is a "no-pressure" person that is not pushy and was willing to work with me even though I am a very hard sale. His patien pleasure to deal with. He is a "no-pressure" person that is not pushy and was willing to work with me even though I am a very hard sale. His patience was tried many times during our lengthy experience. I would recommend him and Henderson Hyundai Superstore to my friends and family I received the best deal possible and I had shopped around and will come back again when I am ready to get a new Santa Fe. More

I have never had such a pleasant experience purchasing a car. Our salesman, Atiq, was pleasant and honest. We were treated with the greatest respect and were able to make a quick and painless deal on the car. Our salesman, Atiq, was pleasant and honest. We were treated with the greatest respect and were able to make a quick and painless deal on the car we wanted. There was no running back and forth, we told him what we wanted and he worked hard to make it happen. I would recommend Henderson Hyundai to anyone. I have also had many experiences with the service department as I owned a Hyundai prior to my recent purchase. They are a great team. I just cannot say enough about how nice the entire staff is. More

I was very impressed the way Noli assisted me. He was very customer oriented, he knew his product, was not pushy, was a good listener, and very personable and professional. He demonstrated excellent cus very customer oriented, he knew his product, was not pushy, was a good listener, and very personable and professional. He demonstrated excellent customer service skills and came across that he wanted to provide me with a vehicle that I would be happy with, and he did just that. He was very astute, caring, and easy to converse with. He was very willing to answer all of my questions and demonstrated patience. I will definitely purchase my next vehicle from Nohi. More

I was refered by a coworker who spoke highley and so i stop in to look and endup buy a car very pleased over all stop in to look and endup buy a car very pleased over all More

Ali was wonderful - he listened to our needs, gave us options and sold us a beautiful Santa Fe - will continue to be loyal customers because of the GREAT customer service we receive!!! THANKS! options and sold us a beautiful Santa Fe - will continue to be loyal customers because of the GREAT customer service we receive!!! THANKS! More

This is the second new car I have purchased from Henderson Hyundai and I wish I had stopped with the first. We took for every service appointment evidently they did nothing and wrote down service w Henderson Hyundai and I wish I had stopped with the first. We took for every service appointment evidently they did nothing and wrote down service was done because the car has 27,000 miles on it and oil leaking according to their own service test and they will not fix. The service manager SCREAMED AT MY DAUGHTER he never wanted to see us or the car again had her in tears. I purchased this car from them because I am a single mom and my daughter works late in the evenings and wanted her to have something that we did not have to worry about, well when people do not do there job correctly and no one monitors them I suppose they have enough customers it does not matter how you treat a good return customer. You have no idea what we have been through we were put off at every turn it has been over 45 days it took over 30 to get a copy of the service record they had on there computer all the time they had our car. Then they released the car to neither me or my daughter to a stranger to them and did not even ask for his ID. WHAT KIND OF BUSINESS ARE THEY RUNNING? BEWARE IF YOU ARE THINKING ABOUT PURCHASING A CAR FROM HENDERSON HYUNDAI - MAKE SURE YOU SEE THEM SERVICE YOUR CAR. More

I love my new Hyundai Elantra and Dorian, Max and Mark made it easy to buy. Everything from the first greeting to the final signature was pleasant and quick. Thanks! made it easy to buy. Everything from the first greeting to the final signature was pleasant and quick. Thanks! More