
Henderson Hyundai Superstore
Henderson, NV
Filter Reviews by Keyword
By Type
Showing 2,266 reviews
Great experience, especially with buying my first new car. Was very informative and explained everything to me, even though i was set on my black veloster. Showed me everything about my new car and sat a car. Was very informative and explained everything to me, even though i was set on my black veloster. Showed me everything about my new car and sat and talked through the whole experience. My family will definitely be back to henderson for our new cars. Was able to negotiate for my price range and still get my car fully loaded with free window tint. More
John Tutino Jr was very helpful, professional and pleasant to work with. Because of him and the finance manager, Tito, I had a very pleasurable and enjoyable experience. I love my Santa Fe! pleasant to work with. Because of him and the finance manager, Tito, I had a very pleasurable and enjoyable experience. I love my Santa Fe! More
The experience was great. After explaining to bruce I have 8 kids & the oldest is 15 & about to be a driver he assured me there would be no pressure while looking @ a car for my daughter. Much to our su have 8 kids & the oldest is 15 & about to be a driver he assured me there would be no pressure while looking @ a car for my daughter. Much to our surprise there wasn't any pressure. He did such a great job I'll be back when my 12 year old boy needs a car. No pressure & a great price for a great car what more can you ask for. That's why I gave the excellent rating More
I went to Henderson Hyundai to purchase another Hyundai Sonata. I was fortunate to have Josh Wooten wait on me. There was not the usual high pressure sale with John. Instead he presented me with various op Sonata. I was fortunate to have Josh Wooten wait on me. There was not the usual high pressure sale with John. Instead he presented me with various options and I selected what I wanted. When I go back for another car, I hope he is still there and not moved on although he should advance rapidly with his attitude. More
My salesman was Nolan Hall. Our new car buying experience My salesman was Nolan Hall. Our new car buying experience was good,The friendly attitudes throughout the showroom floor was a nice welcoming fe My salesman was Nolan Hall. Our new car buying experience was good,The friendly attitudes throughout the showroom floor was a nice welcoming feeling too, But we have one thing to mention, when we got to sign paper work on loan, finance person did not know what percent of interest we are getting/monthly payment and mentioning different figure numbers than we agree on car purchase with sales person and floor manager. After unnecessary explain by us he fulled our document/ We thought he should be ready/should not create untrustworthy feeling. Also he said, he can change numbers and price with adding other options: Gap insurance,Tire and wheel coverage Etc.and he said total price will be same. When we signed final purchase document order to get 1500 dollars incentive, there was adjusted price by adding Tire and Wheel coverage over 1000 dollars after tax, which I think worthless. I was almost angry said to him I need to see your manager. He said he will not showing any more options because he said he knows that I am not going to buy anyway.That is not the good way to treat customer. I feel that total different experience from floor to sign documents. Our sales person Nolan Hall was professionally treat us and kindly explain all detail of service and about car. We thank to Nolan. he made our mind to buying car from this Hyundai dealer. Buying car experience floor to office was unique and what a difference. More
Check engine light came on and the car didn't want to start, so I called the dealership. They got me an appt the next morning and I dropped the car off. I get a call a couple of hours later and Tyreese start, so I called the dealership. They got me an appt the next morning and I dropped the car off. I get a call a couple of hours later and Tyreese tells me I need a fuel pump (which would require changing the spark plugs and a fuel system flush), the timing belt replaced, the positive battery cable was bad and my right brake light was out; the quoted price for these fixes was $2500! After I scraped myself off the floor and asked him how much just to do the fuel pump, he says $900! A friend of mine pointed me to her mechanic that they have used for years and HE tells me the only thing they did not lie about was the fuel pump, which he fixed for $340. I was actually warned not to go to this dealership, but the other one had horrible reviews and Henderson's weren't too bad. Definitely will not recommend this dealership. More
I dragged my feet for a while when realizing I needed a new car. My experiences at car dealerships have usually been unpleasant , to say the least. I am a previous Hyundai Elantra owner of 12 years, and af new car. My experiences at car dealerships have usually been unpleasant , to say the least. I am a previous Hyundai Elantra owner of 12 years, and after scouring the Consumer Report, decided to stay with Hyundai. When I met Atiq I expected the "hard sell" ,not so. He was charming and eager, but did not push, and I did indeed "bang the gong". He made my purchase a pleasurable experience, he certainly knew his stuff and followed up with a hand written thank you card, which I really appreciated. I love my car, and I know that I, and Hyundai, will take good care of it. Thank You Ann Kaiser More
I was treated well from the moment I arrived at this dealership. Jim, the salesperson, was friendly and helpful, nothing seemed too much trouble, and I felt very comfortable with him. I would definite dealership. Jim, the salesperson, was friendly and helpful, nothing seemed too much trouble, and I felt very comfortable with him. I would definitely recommend him and this dealership to anyone I know who is looking to purchase a new vehicle. More
I had the great fortune of driving into Henderson Hyundia a few days ago with the intention of just looking at SUV's to compare theirs to a competitors. As I roamed the lot I was greeted by a young man named a few days ago with the intention of just looking at SUV's to compare theirs to a competitors. As I roamed the lot I was greeted by a young man named John Tutino Jr. Remembering how pushy and demanding a car salesman can be I admit I had my shields up. I remember how it used to be. I asked John the price of a vehicle on the lot, he told me, then ask what I was looking for and if he could help me. I told him what I was looking for and he showed me several SUV's. John never pushed or made me feel like he was about to hog tie me and drag me into the show room to sign on a dotted line and give up my first born. John showed me exactly what I was asking to see without trying to guide me to something for more money. I chose one I liked and took it for a test drive and again John didn't try to sell me only explain to me some of the options and features of the SUV. This was a two year old Santa Fe with 12,000 miles and looked new. When we got back to the dealership John had my car appraised. They gave me top dollar for my trade in and I agreed to purchase the Santa Fe. My point here is I was never pressured by John or the Henderson Hyundia staff but just the opposite. I was treated as if I was the only customer in the show room even though there were 7 tables full of customers. As I am re-entering the real estate business this car is perfect and Henderson Hyundia has thrown in free car washes for the life of my car. WooHoo!!! I would recommend to any one looking for a car or SUV to stop by Henderson Hyundia and ask for John Tutino Jr. Allen Duran More