Henderson Hyundai Superstore

MY REVIEW I PRETTY MUCH SAID ALL I COULD. RAMI WAS VERY HELPFUL.HE DIDNT TRY TO HIGH PRESSURE US. HE WAS QUICK TO GET CAR TO TEST DRIVE. I PRETTY MUCH SAID ALL I COULD. RAMI WAS VERY HELPFUL.HE DIDNT TRY TO HIGH PRESSURE US. HE WAS QUICK TO GET CAR TO TEST DRIVE. More

My Review If I had to do it all over again I would.. I love my car and the experience of purchasing it was nowhere the headaches I've had with other places prev If I had to do it all over again I would.. I love my car and the experience of purchasing it was nowhere the headaches I've had with other places previously! Thanks for the great service John and Robert! More

pleasant experience "From the minute Jon Stowe introduced himself and began to help us, we knew we had a knowledgeable and personable salesman. Jon took the time to expl "From the minute Jon Stowe introduced himself and began to help us, we knew we had a knowledgeable and personable salesman. Jon took the time to explain all the inner workings of the Genesis, and had us call him when we arrived home as we were still a bit of ""newcomers"" to all the bells and whistles in our new car. Of course, we had more questions, and when we went back to Henderson Hyundai, John was ""hands on"" going over a few more features we hadn't grasped yet, as well as answering questions on the phone.." More

Helpful He took the time to answer any and all questions. He also made sure everything was up to my satisfaction. I also did not feel pressured. He took the time to answer any and all questions. He also made sure everything was up to my satisfaction. I also did not feel pressured. More

Ali hashimi This was by far the Best experience in buying a new car. I definitely will be a customer for life. Friendly staff and great with kids. Ali hashimi was This was by far the Best experience in buying a new car. I definitely will be a customer for life. Friendly staff and great with kids. Ali hashimi was excellent and making sure he understood what we wanted and needed for our family. More

The best sales experience. We were looking for a fair deal and didn't have experience with buying a new car. We were introduced to Bruce, who walked us through it all. He was ex We were looking for a fair deal and didn't have experience with buying a new car. We were introduced to Bruce, who walked us through it all. He was experienced and kind even though we may have asked rookie questions. Great experience overall. More

Lack luster rushed car buying experience I think these questions on the survey should be much more open ended. My experience wasn't good and not terrible. I think the customer experience that I think these questions on the survey should be much more open ended. My experience wasn't good and not terrible. I think the customer experience that each of your staff delivers varies so much that it become a very confusing environment. My sales person was a very nice man but did not ever confirm my interest, acted put out by a test drive, I had to really ask the questions to get the knowledge that I wanted out of the experience. I don't know if he was extremely new or lacked training but he had no product knowledge and if I didn't think that buying another Hyundai was my best option I would not have purchased a vehicle that day, I fact I left and came back. The sales manager on could definitely close a deal, he was all about confirming my interest and in the moment I felt really good about the deal. Looking back at it, in this survey it seems you are looking for your clients to have a genuine car buying experience and that I did not have. I was rushed though paperwork even though I wanted to wait for a co signer. I wanted a specific color and they said they had found one, and they were going to lower the price but when I got home I found the folded sticker price in my glove box with the exact amount I paid. This car did not have the same mirror directional and garage door opener functions as the one I was looking at so they completely made me think I was getting a car with the same features for less when infact I paid every penny of the sticker price. They breezed through paperwork leading me to believe there wasn't that much that I was putting on the back of my loan but when I got home I saw that I was only given $1000 for my trade in which I didn't feel good about. I kept saying this was my first brand new car and I want to slow down and understand what's happening and I feel as though I shouldn't have said that because it made me fall victim. I was told I needed to fill out paperwork to finance the deal on my own to hold the color I wanted by the finance manager and I could no problem bring my fiancé back and if he would improve the deal they would do it over again. I brought my fiancé back that night and they first just tried to give me the car then I asked if we could try his credit. What they did I believe is just run his credit and bring it back and say it wouldn't have helped. Looking at the paperwork once again when I got home I noticed he had a higher credit score than me. I believe it was late and they didn't want to re do paper work so they played me for a fool when infact it would have probably improved my situation. They should want to set people up for success not cars that they may not be able to afford. Overall I love my new car, I'm going to make it work. I would for sure recommend the Hyundai Elantra to my friends but I'm not certain I would recommend this dealership. I would say bring a man with you that has a backbone and take your time so you don't get scammed like me. More

My first new car experience Considering I'm walking into a new dealer ship and being a mechanic. I'm not really dressed for the occasion. None of the less I have prior knowledge Considering I'm walking into a new dealer ship and being a mechanic. I'm not really dressed for the occasion. None of the less I have prior knowledge of dealerships (used car) and how they work. First expression I gave them ( he must be here for parts!!!) Got referred to parts soon as I walked in. I was offered cars that did not fit my style after I explained the only one model I would consider . soon as the deal was made and put in the bag and having the knowledge of the specials and rebates that was available to me. I was still asked for a down payment. Payments are higher than I expected but as an overall I like the car. More

new car purchased gave advantage of new car vs used car ...mileage, performance, tech, etc.., excellent deal compared to other dealer in las vegas, 2nd car purchased fr gave advantage of new car vs used car ...mileage, performance, tech, etc.., excellent deal compared to other dealer in las vegas, 2nd car purchased from the Henderson dealership More

Pleasant experience I went to the dealership late and tired. They got me into the vehicle I wanted at a great price the same night. Everyone stayed late just to take care I went to the dealership late and tired. They got me into the vehicle I wanted at a great price the same night. Everyone stayed late just to take care of me and explain. More