Henderson Hyundai Superstore

oh yeah Thanks for everything everyone was great I liked ringing the gong that's pretty cool and the atmosphere there was very inviting thanks again everyone Thanks for everything everyone was great I liked ringing the gong that's pretty cool and the atmosphere there was very inviting thanks again everyone at Hyundai. More

Excellent Customer Service This is my (our) 5th Hyundai. Experience with Henderson Hyundai has always been excellent if issues occurred they were resolved promptly. Thank you Da This is my (our) 5th Hyundai. Experience with Henderson Hyundai has always been excellent if issues occurred they were resolved promptly. Thank you Dave & Staff More

Pleasure doing business with you. The experience far exceeded what I could have imagined. I went in to test drive a car and ended up leaving with it. Eugen Jordache welcomed us and c The experience far exceeded what I could have imagined. I went in to test drive a car and ended up leaving with it. Eugen Jordache welcomed us and couldn't have been a more pleasant person to work with in our purchase. He was friendly, knowledgable and laid back. After a short walk through the lot I found the car I wanted to test drive. Once we got back we went in to talk numbers. He presented their first offer. I countered with exactly what I was looking for. (Luckily I had done enough research to know exactly what a good deal would be on this vehicle). A few minutes later he returned with an offer that was so close to what I asked for it wasn't worth countering the difference. Eugen has been by far the most pleasant salesman I have dealt with when purchasing a vehicle (this was my 4th purchase) 5 Stars Eugen!. Next we met with John Tutino to go over the financing. He too was friendly, polite and knowledgable. Overall the length of time we were there was minimal considering all that happened. I would recommend this dealership to anyone in the market for a vehicle. More

MY REVIEW I PRETTY MUCH SAID ALL I COULD. RAMI WAS VERY HELPFUL.HE DIDNT TRY TO HIGH PRESSURE US. HE WAS QUICK TO GET CAR TO TEST DRIVE. I PRETTY MUCH SAID ALL I COULD. RAMI WAS VERY HELPFUL.HE DIDNT TRY TO HIGH PRESSURE US. HE WAS QUICK TO GET CAR TO TEST DRIVE. More

My Review If I had to do it all over again I would.. I love my car and the experience of purchasing it was nowhere the headaches I've had with other places prev If I had to do it all over again I would.. I love my car and the experience of purchasing it was nowhere the headaches I've had with other places previously! Thanks for the great service John and Robert! More

pleasant experience "From the minute Jon Stowe introduced himself and began to help us, we knew we had a knowledgeable and personable salesman. Jon took the time to expl "From the minute Jon Stowe introduced himself and began to help us, we knew we had a knowledgeable and personable salesman. Jon took the time to explain all the inner workings of the Genesis, and had us call him when we arrived home as we were still a bit of ""newcomers"" to all the bells and whistles in our new car. Of course, we had more questions, and when we went back to Henderson Hyundai, John was ""hands on"" going over a few more features we hadn't grasped yet, as well as answering questions on the phone.." More

Helpful He took the time to answer any and all questions. He also made sure everything was up to my satisfaction. I also did not feel pressured. He took the time to answer any and all questions. He also made sure everything was up to my satisfaction. I also did not feel pressured. More

Ali hashimi This was by far the Best experience in buying a new car. I definitely will be a customer for life. Friendly staff and great with kids. Ali hashimi was This was by far the Best experience in buying a new car. I definitely will be a customer for life. Friendly staff and great with kids. Ali hashimi was excellent and making sure he understood what we wanted and needed for our family. More

The best sales experience. We were looking for a fair deal and didn't have experience with buying a new car. We were introduced to Bruce, who walked us through it all. He was ex We were looking for a fair deal and didn't have experience with buying a new car. We were introduced to Bruce, who walked us through it all. He was experienced and kind even though we may have asked rookie questions. Great experience overall. More

Lack luster rushed car buying experience I think these questions on the survey should be much more open ended. My experience wasn't good and not terrible. I think the customer experience that I think these questions on the survey should be much more open ended. My experience wasn't good and not terrible. I think the customer experience that each of your staff delivers varies so much that it become a very confusing environment. My sales person was a very nice man but did not ever confirm my interest, acted put out by a test drive, I had to really ask the questions to get the knowledge that I wanted out of the experience. I don't know if he was extremely new or lacked training but he had no product knowledge and if I didn't think that buying another Hyundai was my best option I would not have purchased a vehicle that day, I fact I left and came back. The sales manager on could definitely close a deal, he was all about confirming my interest and in the moment I felt really good about the deal. Looking back at it, in this survey it seems you are looking for your clients to have a genuine car buying experience and that I did not have. I was rushed though paperwork even though I wanted to wait for a co signer. I wanted a specific color and they said they had found one, and they were going to lower the price but when I got home I found the folded sticker price in my glove box with the exact amount I paid. This car did not have the same mirror directional and garage door opener functions as the one I was looking at so they completely made me think I was getting a car with the same features for less when infact I paid every penny of the sticker price. They breezed through paperwork leading me to believe there wasn't that much that I was putting on the back of my loan but when I got home I saw that I was only given $1000 for my trade in which I didn't feel good about. I kept saying this was my first brand new car and I want to slow down and understand what's happening and I feel as though I shouldn't have said that because it made me fall victim. I was told I needed to fill out paperwork to finance the deal on my own to hold the color I wanted by the finance manager and I could no problem bring my fiancé back and if he would improve the deal they would do it over again. I brought my fiancé back that night and they first just tried to give me the car then I asked if we could try his credit. What they did I believe is just run his credit and bring it back and say it wouldn't have helped. Looking at the paperwork once again when I got home I noticed he had a higher credit score than me. I believe it was late and they didn't want to re do paper work so they played me for a fool when infact it would have probably improved my situation. They should want to set people up for success not cars that they may not be able to afford. Overall I love my new car, I'm going to make it work. I would for sure recommend the Hyundai Elantra to my friends but I'm not certain I would recommend this dealership. I would say bring a man with you that has a backbone and take your time so you don't get scammed like me. More