Henderson Hyundai Superstore

BEWARE of service center & misquote prices We purchased our 2013 Sonata last week and brought it back today to get the windows tinted. Our sales person, receptionist, & service agent today quot We purchased our 2013 Sonata last week and brought it back today to get the windows tinted. Our sales person, receptionist, & service agent today quoted us a promotional price of $149 +tax reguarly priced $169 if you didn't purchase at at their dealership. Well we were charged about $169 and tax was only $1+. There was a $30 miscellaneous charge that the service agent or manager couldn't really explain. They said it was materials & other charges but those were already itemized on the receipt. He did not honor any of the original quoted price and just advised they misquoted me. That to me is misrepresentation and quoted prices should have been honored. Also, the other big issue was we brought our car perfect and realized when we got home that there was a dent above the drivers side rear tire. We were placed on hold forever with no communication. When we got there our service agent was like a deer in headlights of how to help us. After reassuring the manager that dent wasn't there when we brought it and after he left us to do whatever he was doing. Our service agent finally came back and advised he would need until Monday for an opening in their auto body department and have a rent a car for us in the meantime. (Hence the 2nd star) We were more upset that the service department was careless with our car and now we are inconvenienced by having to go back to the dealership again for repairs we didn't need. ***Be cautious of your vehicle mileage and take pictures of your car. Make sure they give you a printout of your estimated charges or they'll tack on unnecessary fees and overcharge you*** More

Great service Everyone was very friendly and made sure I was taken care of. I paid cash and I was firm on the price I wanted to pay and what I wanted in the car an Everyone was very friendly and made sure I was taken care of. I paid cash and I was firm on the price I wanted to pay and what I wanted in the car and finally they agreed to my terms. More

Genesis Bruce Boisvert was great to deal with on the purchase of the Genesis and very informative. John Tutino Jr. took his time explaining all the paperwork Bruce Boisvert was great to deal with on the purchase of the Genesis and very informative. John Tutino Jr. took his time explaining all the paperwork and making sure it was understood. I have been dealing with Bennie Pacheco for over 6 years for all my service needs and his commitment to customer service is the reason for my vehicle purchases at Henderson Hyundai. More

Top experience Eugen Jordache was an excellent salesperson! He made sure we got the car we were looking for and answered all of our questions about our new vehicle. Eugen Jordache was an excellent salesperson! He made sure we got the car we were looking for and answered all of our questions about our new vehicle. He was very friendly and made sure we were comfortable with our decision. John Tutino was a great finance associate. He helped us get our monthly payment down a bit from our previous payments on our previous car. He went over everything very clearly for us to understand. More

Spicuzza 2016 Accent Over all satisfied, the finance dept seemed to be just one person which caused a longer wait period to finally get to finance. Only "hiccup" was being Over all satisfied, the finance dept seemed to be just one person which caused a longer wait period to finally get to finance. Only "hiccup" was being told they would not run my credit because it was a cash purchase but they did anyway More

Excellent work I am very satisfied with the proper treatment to that I received at the dealership by the staff. I would like to say that going into the dealership, I I am very satisfied with the proper treatment to that I received at the dealership by the staff. I would like to say that going into the dealership, I never thought that I would be leaving with a car. Amazing day for me. Thank you! More

quick and simple Nice and easy experience, Robert greeted me out in the cold, quickly understood what I was looking for and got the ball rolling. A quick test drive a Nice and easy experience, Robert greeted me out in the cold, quickly understood what I was looking for and got the ball rolling. A quick test drive and some paper work and it was all done! More

What a difference you made! Tried to be a returning customer at Centennial Hyundai but as you know, that did not work out. I worked out my deal over the phone! You had two of the Tried to be a returning customer at Centennial Hyundai but as you know, that did not work out. I worked out my deal over the phone! You had two of the exact cars I was looking for including my preferred color! More

Review. Everything was great except the 7 days it took to deliver my car from California. Seth is a wonderful salesman. It was a great experience working with Everything was great except the 7 days it took to deliver my car from California. Seth is a wonderful salesman. It was a great experience working with him. When we're (my husband and I) are on the market for another car we will definitely be back to Henderson Hyundai. More

Buy the Accent. Good driving compact car for city driving. Nice looks and ample extra features for me. Radio sounds good. Low sound level when highway driving. Like t Good driving compact car for city driving. Nice looks and ample extra features for me. Radio sounds good. Low sound level when highway driving. Like the automatic cover for hatch back contents.JAC More