Henderson Hyundai Superstore

The techs at initial point of contact were great. Very efficient and friendly. I was ignored by the customer service reps. It would have been nice to receive an acknowledgement of my presence. Maybe Very efficient and friendly. I was ignored by the customer service reps. It would have been nice to receive an acknowledgement of my presence. Maybe a we'll be with you as soon as possible. I was told the service would take about 4 hours. No offer of a ride home and pick up after service was completed. After sitting in the waiting area for over 4 hours, I flagged down the man who had checked me in. I had to ask for an update on my cars status. I miss my original customer service rep. This was a very disappointing experience. I am planning to return to the service location that took care of my old car. They are certified to do the warranty work on my car. More

Always a good experience with Benny No problems unanswered o lu got an oil change unanswered o lu got an oil change More

Courteous service, professional service staff. Fast efficient. Waiting for service in the waiting area was pleasant Fast efficient. Waiting for service in the waiting area was pleasant More

Fantastic dealer ship. No other words is needed...service writers and service team...quality place!!! No other words is needed...service writers and service team...quality place!!! More

Second purchase at this store. Both were very easy. I probably should have taken away one star due to problems getting the second key fab to me. I had to get to a Manager to get i Both were very easy. I probably should have taken away one star due to problems getting the second key fab to me. I had to get to a Manager to get it done. Overall my experience was good and I will return. More

Salesman was great. Financing on the other hand not so much. About to head back for the third time to sign papers for them to pay off my trade in. This seems fairly basi Financing on the other hand not so much. About to head back for the third time to sign papers for them to pay off my trade in. This seems fairly basic and unnecessary. More

Service representative was supposed to call me when he order part. He never called. I went elsewhere and got the repairs done. order part. He never called. I went elsewhere and got the repairs done. More

I’ve done this survey 3 times now I said the service was good ty good ty More

The fact that they don't offer a shuttle or loaner cars is a real issue for working families. is a real issue for working families. More

Excellent customer service, they were punctual friendly and completed the job in a reasonable amount of time. and completed the job in a reasonable amount of time. More