Henderson Hyundai Superstore

Appointment was for 0700, around 0730-0735 I was checked in at the desk. I’ve been coming here since 2013-2014 when I bought my car, each time seems to be getting less organized. I don’t think it’s the staf in at the desk. I’ve been coming here since 2013-2014 when I bought my car, each time seems to be getting less organized. I don’t think it’s the staff’s fault, looked like only 3 workers were there. Heard multiple customers complain there was no organization or lines set up for the service area. More

Paul and the staff were kind and courteous but I felt deceived by the whole experience. Paul even picked me up from the airport and drove me to my hotel. Super nice and appreciated his effort. Unfortunat deceived by the whole experience. Paul even picked me up from the airport and drove me to my hotel. Super nice and appreciated his effort. Unfortunately, the vehicle had been smoked in and that was disclosed in fact that was my first question about the car, 'has this been smoked in?' Paul's response was "No this car was a demo loaner no smoking whatsoever ". The AC was on full blast before the test drive, and no smoke was detected. Same when I drove it back to AZ. Once it sat in the AZ sun it was more than obvious and I called Paul. It was even hinted that I was making this up. I offered to take it to a dealer to verify but that was refused. The bottom line is nothing has been done to remedy the situation. Also during the test drive, there were floor mats in the trunk, I assumed they would be included in the purchase. They were not included as the car was presented to me after the financing was completed. That one is mostly on me but again felt deceived. I'm very disappointed. I'm guessing owners and sales directors will do zero to resolve any of this, they got the sale and that is the most important thing, right? That is a super low bar, even for a dealer. More

Came to get my recall fixed and they handed me my keys after being there for 30 mins and didn’t give me any paperwork or explained to me what was going on. Benny just handed me my keys and said your car i after being there for 30 mins and didn’t give me any paperwork or explained to me what was going on. Benny just handed me my keys and said your car is done is parked out front and walked away. This was the 2nd time I was there which the first time was decent but they never washed my car like promised on both occasions. More

Carlos was excellent, as a salesman he went above and beyond to help with my needs and concerns. beyond to help with my needs and concerns. More

They are very friendly and helpful. They gave me the price I was looking for and even drove my new car home for me. They gave me the price I was looking for and even drove my new car home for me. More

Truly enjoy shopping where I have history with the cars. Although the in-person procedure still takes a longer time, HHS is moving towards a more electronic friendly procedure. I love my new Kona. Thanks fo Although the in-person procedure still takes a longer time, HHS is moving towards a more electronic friendly procedure. I love my new Kona. Thanks for all the help Robert S & John K! More

All the work on my car has been done at Henderson Hyundai since we purchased the car and Benny has been the main reason since he takes great care of us. since we purchased the car and Benny has been the main reason since he takes great care of us. More

Dropped car off at 930am , I called around noon and 2-3pm got transferred to Richard- no answer left a voicemail and no return call. Called back again at 4pm lady said the guys name was Michael. He sai 2-3pm got transferred to Richard- no answer left a voicemail and no return call. Called back again at 4pm lady said the guys name was Michael. He said he tried to call both numbers- couldn’t contact me. Finally picked up car at 530pm. I took the car in for an oil change. More

Never had a bad experience- Worth the extra drive to get there. I Highly Recommend the team. there. I Highly Recommend the team. More

They got me in at my appointment time, and was out of there in about an hour and 15 minutes there in about an hour and 15 minutes More