Henderson Chevrolet - Service Center

Burt and Michelle were great to deal with. They understood my needs and we’re able to assist in meeting those needs. understood my needs and we’re able to assist in meeting those needs. More

I took my car my 2021 brand new blazer in for service sitting in the waiting room for about three hours a couple with the three kids was there buying a new suburban this is Wednesday, March 17 nobody in sitting in the waiting room for about three hours a couple with the three kids was there buying a new suburban this is Wednesday, March 17 nobody in the dealership asked this couple to put on a mask or wait outside they are coughing and sneezing all over the place their kids are running wild touching everything I called and left a message for the general manager got no reply back very disgusted with this dealership disappointed in all sales people including mine. More

I have leased multiple vehicles in the past and this is by far the worst experience I have ever had. I returned my 2017 Cruz at the end of my lease to the same dealership I leased it from. That was nine mo by far the worst experience I have ever had. I returned my 2017 Cruz at the end of my lease to the same dealership I leased it from. That was nine months ago and I am still dealing with their lack of competency since. The finance company and DMV were not informed the car was returned so my credit score was drastically affected and I am still being contacted to pay registration on a vehicle I no longer own. After reading previous reviews, I would appreciate Henderson Chevrolet skip the generic response they give to all negative reviews. I do notice your positive reviews (all sales = commissions) have personalized responses. It is clear where your priorities are, yourselves. More

I brought my vehicle in for a basic oil change. When I left and got home my wife told me something was sticking out from under my equinox. When I look under there was a bar that was not connected under th left and got home my wife told me something was sticking out from under my equinox. When I look under there was a bar that was not connected under the chassis. I didn't want to drive it all the way back to the dealership that is 15 mile away. So, I crawled under the vehicle and attached the bar back myself. This was a very unprofessional job. I will do my own inspections from now on when I have my vehicle serviced at your dealership. This is my Second time bringing my vehicle in on 3/8/2021 and once again they have did the same thing as above. I don't know what the rush is. But I'm no longer going to be taking my vehicle to your Dealership again. More

This is worst automobile dealership I've ever exerienced. I've owned 4 Corvette Z06 Corvettes. Ny last one was wrecked and totaled and was towed to Chevrolet of Henderson. There the staff of the dealership I've owned 4 Corvette Z06 Corvettes. Ny last one was wrecked and totaled and was towed to Chevrolet of Henderson. There the staff of the dealership helped themselves to unique parts on the car before it was taken to the salvage yard. After trying to discuss what happened to both the body shop and general manager, I was written off as a nuisance and never called back even once. If you want to deal with theifs and liars, go to Henderson Chevrolet. Upon 6 attempts to do business, we have never had a good experience. Don't waste your time working with this dealer. Customer service is worst we have ever experienced More

Told me to go to a different dealership Came here for rpm gage bouncing around and clicking nose coming from the front right tire and the exhaust i get the car back they said it was the fron Came here for rpm gage bouncing around and clicking nose coming from the front right tire and the exhaust i get the car back they said it was the front passenger tps valve broke so i get the car back no gas rpm gage still bouncing so i made an appointment to drop back off take the car 2 days before i had a car show and i never park by curbs or had anyone touch the front tires noticed it had scratched by being mounted didnt have it before the tps sensor was installed took it in and told them so when i got the car back today they first said it had to be a curb then when i talked to the main guy he said to show him so he see it says that it from mounting the tires that they never touched the front only the back that there not covering it i here him from the side say we never touched the xxxxing front only the xxxxing back his words i was in the car and heard him but they gave my car back the first time and said it was a pice of a broken valve in the front now im stuck paying 600 for a new wheel because of henderson chevy how was it me if i never had the front tires changed and that mark was never there i always check after i get the tire changed at discount tire because that had to replace 1 from the back that they scratched when i had to get rear but i never had change the front tires still same f1 from the day i got the car should have did the same here but didn't think i would have to worry about them because there the dealer.. thanks for scratching my wheels then saying it wasn't you when your the only ones to touch the wheel week or 2 later called them about my ac not working on one side they said to try a different dealership because there not meeting my expectations More