Henderson Chevrolet - Service Center

Remind me again how bad by experience was. ... So 3 months ago I posted a review of buying a lemon and getting ripped off by the service department, only to have Terrance from the service depar ... So 3 months ago I posted a review of buying a lemon and getting ripped off by the service department, only to have Terrance from the service department send me letter today as a reminder of my experience and asking me if I would like to sign up for a service agreement. Talk about tone deaf. So each time they send me a reminder of my experience with them, I will kindly write another review. More

I am sorry my iPad dumped your request for me to contact you so I loosed your number to return your call which I was planning to do..Could you please send me the number again I would appreciate speaking to you so I loosed your number to return your call which I was planning to do..Could you please send me the number again I would appreciate speaking to you Mervyn A Campbell. THANKS IN ADVANCE FOR YOUR REPLY. More

Ray always takes care of us and our car. Makes our visit not so awful. Makes our visit not so awful. More

Andy in the Service Department is Excellent and a Pleasant to work with I never had any Problems with my car on Long Road Trips Pleasant to work with I never had any Problems with my car on Long Road Trips More

Ray Beauchamp is a true professional. He always addresses my needs in a timely manner. Ray is a true asset to Henderson Chevrolet. He always addresses my needs in a timely manner. Ray is a true asset to Henderson Chevrolet. More

I bought my car here a year and a half ago and sure everyone is nice when you're buying a car. I came to have it serviced one of my tires looked at so I called ahead of time to see if they had any spot everyone is nice when you're buying a car. I came to have it serviced one of my tires looked at so I called ahead of time to see if they had any spots available and the guy said to come on right in no problem.... When I get there he proceeds to tell me that nothing is covered anymore and I said fine I just need someone to look at my tire. Two and a half hours later I asked them how long it would be and they haven't even looked at the car yet... So why you tell me to come in if you don't have time for me I could have came in on a different day. Anyways some guy in the waiting room, a car salesman, ask me if I want a new car and I say no I got one last year, then he looked up my warranties and told me that I had canceled them yes I canceled them because it was an 8% interest rate it's cheaper to just pay up front then pay 8% interest rate on this huge car purchase big deal.. well he tells me that I listened to the peanut gallery when I canceled and then he became very rude because I did not want to buy a new car. Meanwhile I am 6 months pregnant so the fact that he was rude to me came off is really aggressive because I was so calm and polite. I'm never coming back to this dealership again and I'm going to buy my next car at a different Chevrolet. And no it never got looked at because I had to go into work. More

Henderson Chevrolet has serviced my last 3 corvettes. I don't trust anyone else to work on my cars. I don't trust anyone else to work on my cars. More

Called ahead to schedule an appointment for a smog check, I was told to just go in and they will get it done, no appointment was necessary. I drove in and waited for 2 hours, when I asked the service advisor I was told to just go in and they will get it done, no appointment was necessary. I drove in and waited for 2 hours, when I asked the service advisor he asked me what ever happened with my truck, he went in to the back and drove right out. Looking at the time of when the smog was done, it had been an hour prior. I wasted an extra hour of my time just because the advisor forgot to get my truck after it was ready. More

Complete lack of accountability on the service manager who approved everything. They do not follow through with what they say they will. You will be told one thing but the next week the manager will act l who approved everything. They do not follow through with what they say they will. You will be told one thing but the next week the manager will act like the conversation never happened. Forget about getting email responses that actually answer the questions you are asking. This is one of the most unprofessional service centers I’ve dealt with and gives Chevy a bad name. Also Joe the sales person was overcharging on the car I wax getting a price quote on adding on things I didn’t want. More

Awsome dealership close to my home,if you have any issues they will take care of it,no questions asked,great job Henderson Chevrolet dealership my dealer for 2 different vehicle purchase 👍🏾 they will take care of it,no questions asked,great job Henderson Chevrolet dealership my dealer for 2 different vehicle purchase 👍🏾 More