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Henderson Chevrolet

Henderson, NV

3.9
217 Reviews

240 N Gibson Rd

Henderson, NV

89014

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Showing 217 reviews

January 13, 2023

Stopped by Hnderson Chevy to inquire about service with my mechanic, after being ignored for a couple of minutes, there were no customers waiting, actually 2 quys just got up and left, I had the misfortune More

by glendajoneslv
Recommend Dealer
No
Employees Worked With
Bret
Jan 19, 2023 -

Henderson Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please give us a call at 702-208-9999. We look forward to hearing from you.

Jan 19, 2023 -

glendajoneslv responded

Theres no need to reach out to your rude empoyee maybe some diversity training would help so he’ll give all people no matter the color of their skin with respect, with me I needed to remove my mask before he could wait on me because apparently he was hard of hearing, but when my mechanic who intervined he suddenly could hear him even with his back turned to the computer, I will never frequent that dealership again, I went to Chevy on Sahara which is a quite a distance from my home in Henderson to 3 blend actuators changed

August 24, 2022

Used the express lube service. They did a great job. I will continue to use Henderson Chevrolet for future service needs. More

by hermg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Jansen
Aug 30, 2022 -

Henderson Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

July 19, 2022

Andrew was exceptional again. He went out of his way to work with my warranty company. He kept me informed. Hey guys, get some coffee back for your waiting ccustomers. Mustang Sal More

by joe_blandford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 24, 2022 -

Henderson Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2022

Always great service every time I bring my car in. Everything gets checked for an oil change. More

by lilnkids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oil change crew
Jul 08, 2022 -

Henderson Chevrolet responded

Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 14, 2022

Beware: Just wanted to give a heads up to other GM/Chevrolet customers there is a difference between GM dealerships that you happen to land on. My situation: I had a huge trip planned in March 202 More

by shead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard
February 20, 2022

Had another great experience, Thanks to Shawn Vanburskirk and Ruben Floyd. This is the 2nd vehicle purchase within 2 years from Henderson Chevrolet. The team there really helped me out again and helped me tr More

by Derek_Hayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Floyd, Shawn Van Buskirk
Feb 22, 2022 -

Henderson Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Henderson Chevrolet CO.! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 11, 2022

Great response and professionalism. Willing to negotiate. The sales person was excellent and the specialist that reviewed car was great too. More

by joffephilip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annabella
Feb 15, 2022 -

Henderson Chevrolet responded

Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 15, 2022 -

joffephilip responded

Waiting for registration documents and first oil change.

February 10, 2022

Went in to Henderson Chevy Quick Lube for an oil change. Told my trans cooler lines needed replacing. Truck has over 100k miles on it. Made appointment and during the week had oil leaking. Had lines cha More

by adirondacker63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray "The Bald Guy".
Feb 10, 2022 -

adirondacker63 responded

Went in to Henderson Chevy Quick Lube for an oil change. Told my trans cooler lines needed replacing. Truck has over 100k miles on it. Made appointment and during the week had oil leaking. Had lines changed and mentioned oil leak from the filter and was told they didn't see a leak. It might have been from the trans cooler lines. I can tell the difference between oil and trans fluid. Next day more oil in my drive way. Back to Quick Lube following Saturday. Was told it was an auxiliary oil sensor plug that might have backed out. Service advisor said samething happened to his fellow co-workers son. Best case was it would only be about $80. Worse case would be $500. They fixed it for the $80. Following day puddle in my driveway again. So with that said I have had to waste 3 Saturdays at this dealers service center, paid out over a $1000 dollars and still have a leak. All I did was go in for an oil change. I now have a photo showing oil running down the filter. I would definitely NOT recommend them for any service needs unless you like wasting money and your time.

December 07, 2021

Service diagnosed and corrected problem within 3 hours. Cost was less than originally quoted. Appreciate the quick turnaround for unscheduled maintenance. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert M. Neal
Dec 15, 2021 -

Henderson Chevrolet responded

Hi Steve, Thank you so much for the perfect rating and awesome feedback! It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Henderson Chevrolet.

December 02, 2021

Was pretty good, but the wait was to long for oil change. Service was very good!! More

by Zuniangels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 06, 2021 -

Henderson Chevrolet responded

Hi Zuniangels, Thank you for the feedback! We're so happy to hear the service was good. We see we have some areas to improve on, I'm happy to discuss this with you at your earliest convenience. I can be reached at 702.558.2493. Thank you for your time, Heidi ~ Business Manager

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