Henderson Chevrolet

Complete lack of accountability on the service manager who approved everything. They do not follow through with what they say they will. You will be told one thing but the next week the manager will act l who approved everything. They do not follow through with what they say they will. You will be told one thing but the next week the manager will act like the conversation never happened. Forget about getting email responses that actually answer the questions you are asking. This is one of the most unprofessional service centers I’ve dealt with and gives Chevy a bad name. Also Joe the sales person was overcharging on the car I wax getting a price quote on adding on things I didn’t want. More

Place was a breeze to do business with! Great Staff very helpful. Joe was very knowledgeable about the Blazer. Will definitely be back Great Staff very helpful. Joe was very knowledgeable about the Blazer. Will definitely be back More

Awsome dealership close to my home,if you have any issues they will take care of it,no questions asked,great job Henderson Chevrolet dealership my dealer for 2 different vehicle purchase 👍🏾 they will take care of it,no questions asked,great job Henderson Chevrolet dealership my dealer for 2 different vehicle purchase 👍🏾 More

Drove in with a mechanical issue, and the mechanics were quick to fix the problem and extremely Profesional. quick to fix the problem and extremely Profesional. More

Ray has been my Service Advisor for the better part of 18 years maybe 19, and through four Corvettes. He has always been great to work with and I appreciate him always looking out for me. years maybe 19, and through four Corvettes. He has always been great to work with and I appreciate him always looking out for me. More

Mayra was very helpful and accommodating. She answered all our questions and helped us with what we were looking for. She answered all our questions and helped us with what we were looking for. More

I bought a car recently at Henderson Chevrolet. Everyone was fantastic, especially Ernie, my salesperson. Everyone was fantastic, especially Ernie, my salesperson. More

Angered and unimpressed with his dealership. I am person that come from the dealership world but not being from Vegas I have trusted my car to Henderson. Recently I had a coolant leak. Brought m I am person that come from the dealership world but not being from Vegas I have trusted my car to Henderson. Recently I had a coolant leak. Brought my vehicle to this dealership and trusted them to fix the leak. Paid $2485 to fix the problem which was NEVER fixed. I had been smelling a weird smell and looked under the hood only to see my coolant reservoir was low and needed coolant added. Took my car back to the dealership and was told that it would cost another $550 to fix the problem which was NEVER fixed to begin with. Expressed with class to the Service Advisor that I wasn't taken care of and Andy proceeds to tell me that if I feel that way I can come and pick the car up. Wait? What? So you have no desire at all to make this right. His answer is to simply tell me to come and get my car. Of course when I arrived he wasn't there a short time later. Another gentleman helps me and tells me that I should have brought the car back for a coolant flush and possibly a hose replacement and they proceed to deflect talking about a oil leak. So I stopped him and asked what does a coolant flush have to do with my car still leaking coolant to which he admitted that it doesn't. So why tell me this. A coolant and replace a hose for $550 is beyond outrageous considering what I had already paid. Not to mention he handed me another quote to stop the oil leak (which I didn't pay them to do I paid for a coolant leak repair) and stop the coolant leak in the amount of an additional $2800. So let me summarize this you are charging me another $2800 to supposedly fix the $2485 repair that you didn't fix the first time. I declined to this and they brought my car to me. An hour later I was broke down on the side of the 15 with an engine running hot so now I can only assume that my vehicle was sabotaged because it broke down an hour later. Being back in the EXACT same position before I paid them $2485 to fix my car and it never was. WARNING to anyone who filters and get past the filters of the 5 stars. I have left a 5 star rating before but how hard is it to get a oil change wrong. I now understand how this place most especially their Service Writer's work. When I was checking my car in I noticed an gentleman talking to another Henderson Chevy Service Writer with some miliary medals on his desk and the Service writer was very condescending to the customer and I guess it's a culture thing at this dealership. I won't ever return here for reasons BUT I am making it a mission to let as many people as I know, meet or come across about this Service Department most notably Andy. #TAKE YOUR VEHICLE ELSEWHERE FOR REPAIRS!!! Revision due to a reference that wasn't allowed. Simple correction More