Henderson Chevrolet Buick GMC
Henderson, KY
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Excellent and knowledgeable service Logan and Tessa worked with us and done everything to keep us within our budget! Very friendly and did what they could to get me what I wanted and wa Logan and Tessa worked with us and done everything to keep us within our budget! Very friendly and did what they could to get me what I wanted and was very patient! Tessa kept me informed when a vehicle came in that was what she thought I would be interested in and then followed up. Can't complain! I got what i wanted! Thank you Logan and Tessa for making this big step for me a pleasant one! More
Always happy! Mary is always so happy and cheerful and she does the best service for me .Zach is my tech and he treats my Caddy as if it was his own.Always explai Mary is always so happy and cheerful and she does the best service for me .Zach is my tech and he treats my Caddy as if it was his own.Always explains things to me because he knows I am very picky about my automobile. More
Great customer service! Tessa was the most helpful and knowledgeable salesperson I have ever dealt with!! She was upfront and honest. I highly recommend her and will deal wit Tessa was the most helpful and knowledgeable salesperson I have ever dealt with!! She was upfront and honest. I highly recommend her and will deal with her again in the future More
Work on Communication I called several times about my vexhicle with no one answering the phone. That was a little frustrating. When the car was finished no one called me to I called several times about my vexhicle with no one answering the phone. That was a little frustrating. When the car was finished no one called me to let me know it was done. The work done was good. More
Rip Off!!!! Our car broke down while in Henderson. Got it to Henderson Chevrolet for repairs. They charged us $650 for a new battery and alternator. They charg Our car broke down while in Henderson. Got it to Henderson Chevrolet for repairs. They charged us $650 for a new battery and alternator. They charged $250 for a battery that sells online for $125. They added on all kinds of extra charges to inflate the bill. I could have had the car towed the 60 miles back home and had it fixed there, for less than $650! More
Great work from service dept. I've had them perform diagnostic & repair work on two different vehicles on two different occasions. They diagnosed & fixed the problems each time an I've had them perform diagnostic & repair work on two different vehicles on two different occasions. They diagnosed & fixed the problems each time and for a fair price. We had taken both vehicles to two other repair shops previously, repair work was done and the repair bills were paid but the issues came right back, I spoke with Tim Midgett & explained the problems & work that had already been done, he assured me they had a service tech that could find & fix the problem and they did, Great Work!!! Also had a similar experience with my GMC 3500 dually, they diagnosed & fixed the problem & Mary was in constant communication with me throughout the process, again, Great Work!!! I'll continue to use them in the future & will also recommend them to others. More
Not Trustworthy Having dealt with both the body shop and the service center they do poor quality workmanship and do not deliver things as promised. Very dishonest man Having dealt with both the body shop and the service center they do poor quality workmanship and do not deliver things as promised. Very dishonest management. More
Satisfied Beyond Expectations I would like to commend Henderson Chevrolet for accepting, completely correcting and for standing behind their word to correct a situation that was qu I would like to commend Henderson Chevrolet for accepting, completely correcting and for standing behind their word to correct a situation that was questionable as to responsibility. I initially submitted a somewhat harsh review, but would like to recant it was a big "THANK YOU" instead. More
Good experience! Everyone we came in contact with was very pleasant and helpful. They just couldn't do enough for us. We highly recommend Henderson Chevrolet for not Everyone we came in contact with was very pleasant and helpful. They just couldn't do enough for us. We highly recommend Henderson Chevrolet for not only the service but the whole car shopping experience. We just purchased our 4th vehicle from them and haven't had any issues at all. More
Poor quality workmanship Repair work was totally unsatisfactory, Dealership did nothing to correct the flawed poor quality work was told to "just live with it". Worst bunch of Repair work was totally unsatisfactory, Dealership did nothing to correct the flawed poor quality work was told to "just live with it". Worst bunch of crooks I have ever dealt with. More