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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.4
605 Reviews

605 Reviews of Hempstead Ford Lincoln - Service Center

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November 02, 2022

It appears that the service representative want to do a good job but a handcuffed by the limitations of the dealership More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Lydon
Nov 02, 2022 -

Peter responded

Very unhappy. They could not find the problem. I was left without a car. I am a disabled veteran with major health issues

Nov 03, 2022 -

Hempstead Ford Lincoln responded

Peter - We're very sorry to hear about your experience and would very much like to discuss the matter further. At your earliest convenience, please contact the General Manager, Dina Vella, at 516-483-7200 ext. 185 or dinavella@gmail.com. Thank you.

October 10, 2022

Been going to Hempstead Forf for over 20 yeasts great service and and see your excellent service advisor John Lydon thank you !! More

by Cheech R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lydon
Oct 11, 2022 -

Hempstead Ford Lincoln responded

Cheech - Thank you for your 5 star rating and review! We appreciate your business and look forward to assisting you in the future.

October 02, 2022

Excellent service. I would highly recommend the Hempstead Ford Lincoln to everyone. Mr. Richard Fiedler kept me informed during the time I was waiting for the service t More

by mdurso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Fiedler
Oct 03, 2022 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

September 23, 2022

Karen Wunderlich is always so professional and helpful. She and the Hempstead Ford Service Department provide excellent service. More

by Rosiemin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich is a courteous and professional member of Hempstead Ford.
Sep 24, 2022 -

Rosiemin1 responded

Very satisfied with service

September 17, 2022

2nd year on my lease of the Lincoln Nautilus. Had scheduled oil change last week. The entire process of scheduling an appointment, getting the oil change, tires rotated and multi point inspecti More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Hempstead Ford Lincoln responded

Bob - Thank you for the kind words, and we look forward to seeing you again!

September 12, 2022

Service department is very unprofessional. I brought my 2019 F 150 to have a trailer brake controller installed and they told me they did not want to do job. No reason why. Then I went to m More

by Jim
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No one even asked me what I deeded.
Sep 12, 2022 -

Hempstead Ford Lincoln responded

Jim - We're sorry your experience at Hempstead Ford Lincoln was anything less than satisfactory. At your earliest convenience, please contact our Service Manager, Oliver Czavar, so we can discuss this matter further. Thank you. Oliver Czavar Service Manager hempflservice@gmail.com 516-483-7200 ext 101

September 03, 2022

I recieved great service. Very professional and they were on time. I was kept updated on the progress of my vehicle. More

by onamay29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 06, 2022 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

August 05, 2022

Thank you Tracey Wright for your help with my nautilus. You were excellent in communicating the status of my truck... thank you More

by Mark Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Wright
Aug 05, 2022 -

Hempstead Ford Lincoln responded

Mark - Thank you for the kind words, and we look forward to seeing you again!

Aug 08, 2022 -

Hempstead Ford Lincoln responded

Mark - Thank you for the kind words, and we look forward to seeing you again!

July 11, 2022

They were able to accommodate us on short notice to solve a problem prior to us leaving gor vacation . It was greatly appreciated More

by Sf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Cesar
Jul 12, 2022 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

Jul 13, 2022 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

June 20, 2022

Service was excellent, got what I needed, and was able to retrieve my vehicle in a short amount of time. More

by cmcavey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

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