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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
622 Reviews

622 Reviews of Hempstead Ford Lincoln - Service Center

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August 12, 2023

Mr William is very helpful & accommodating, he let me wait for my vehicle instead of going back in the afternoon. So happy with the service with my Mach E More

by gbertshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Artis
Aug 14, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

August 11, 2023

Service dept very efficient. Appointment made easily, quick and easy check in and car ready when told it would be. I’m impressed! More

by Jsef32
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lydon
Aug 14, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

August 08, 2023

Worst experience ever ! !!! The service advisors don’t care to help you and the customer service is terrible. After 2 weeks of waiting for a part, my car is defective AGAIN. More

by Indiamiless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oliver, Michael, Raquel
Aug 09, 2023 -

Hempstead Ford Lincoln responded

We're very interested in speaking to you about this matter. Please contact the Service Manager, Oliver Czavar, at your earliest convenience, thank you: hempflservice@gmail.com 516-483-7200 EXT 101

August 07, 2023

I have been a customer since 1989. This dealership is the best, from sales to customer service. Their people are impeccable. From John Berto, Karen Wunderlich, John Lyndon and Charlie, More

by litenup430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lydon
Aug 07, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

July 28, 2023

Bad vehicle service department very rude and irresponsibility Can’t believe I paid lots of money for my navigator and they behave you like pi’s of xxxx More

by bennysingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Curtis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department manager he is so fool and disrespectful
Jul 28, 2023 -

Hempstead Ford Lincoln responded

We're sorry to hear your service experience was anything less than satisfactory. If you'd like to discuss this matter further, please don't hesitate to contact the Service Manager at your earliest convenience. Thank you. Oliver Czavar: hempflservice@gmail.com 516-483-7200 EXT 101 * Your maintenance plan expiring has no bearing on the quality of service provided.

July 24, 2023

Excellent and timely service. All was perfectly done. Every service has been a superior five star. More

by crun7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

July 22, 2023

Service advisor (Karen Wunderlich) was excellent with thank God a sense of humor. Dan Locicero Mike Belcastro were very helpful in completing my off-lease vehicle purchase. More

by MR. C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich,Dan Locicero,Mike Belcastro
Jul 25, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

July 21, 2023

Another great experience while servicing my Lincoln. Karen Wunderlich is extremely friendly, knowledgable and patient in assisting me with servicing my Lincoln. Great pricing on tires, brakes and an oil More

by Nick M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jul 21, 2023 -

Hempstead Ford Lincoln responded

Nick - Thank you for the kind words, and we look forward to seeing you again!

Jul 24, 2023 -

Hempstead Ford Lincoln responded

Nick - Thank you for the kind words, and we look forward to seeing you again!

July 18, 2023

I scheduled my appointment during the afternoon on Saturday. Though the weather may have contributed, I was able to get in & out quickly and for a time was the only client. Also got to test drive the More

by debg217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Artis
Jul 19, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

July 07, 2023

Rich was very helpful and very thorough. I always go to the Ford dealership to get my car fixed. I never have a any problems More

by ksharris4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
Jul 12, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

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