Hempstead Ford Lincoln - Service Center

VERY Friendly, Prompt, and Competent The dealership as a whole is very clean and actually quite spacious. I spoke to Jonathan and he actually remembered me from when I brought my Escape i The dealership as a whole is very clean and actually quite spacious. I spoke to Jonathan and he actually remembered me from when I brought my Escape in for a minor fix several months prior! He was incredibly friendly and and explained the issues I was experiencing in very understandable terms. The repairs only took 2 days, and he seem genuinely excited to call me and tell me that my vehicle was ready to be picked up. I would recommend Jonathan and this dealership 100 times over. More

Great experience. I have had a great experience with this dealership! They are professional, prompt and I feel my vehicle is in good hands! Great service and great serv I have had a great experience with this dealership! They are professional, prompt and I feel my vehicle is in good hands! Great service and great service professionals. More

Friendly and Competent The service manager greeted us warmly at 7am in the morning. The service representative that helped us was intelligent and competent. I said to my h The service manager greeted us warmly at 7am in the morning. The service representative that helped us was intelligent and competent. I said to my husband, if I ever bought a different make of car, the service at Hempstead Lincoln is what I would miss most! One suggestion on the Vehicle Report Card: If you summarized the information provided after a service appointment by assigning a letter grade to the overall condition of my car (A, A-, B, B-, etc.), I can guarantee you I would keep bringing it back until I got the "A." And I would bet there would be a lot of others who would do the same (whether they want to admit it or not!) Thanks for always providing great service! More

Always helpful. They are always helpful. Waiting area is comfortable and they get the service done in the expected time frame. It is refreshing not to have any surpr They are always helpful. Waiting area is comfortable and they get the service done in the expected time frame. It is refreshing not to have any surprises. More

Professional, prompt, courteous! I brought my car in for a minor repair. I was given an appointment for the very next day, at the time I requested. Although I arrived a bit early, i I brought my car in for a minor repair. I was given an appointment for the very next day, at the time I requested. Although I arrived a bit early, it seemed as if the staff was waiting for me! Each person I met could not have been nicer. I was provided with a rental car for the day and was called well within the expected window that my car was ready for pickup. They even offered a free car wash, which I declined, as the car had just been washed the day before. Charlie told me I could stop by any time for that complimentary washable!! Can't beat the care I received at this dealerships! We will be in the market for another car very soon. You can bet Hempstead Ford Lincoln will be our first stop! More

Greatest experience Ever of my eight years of living in NY. I live in Queens New York, and I purchased a Lincoln MKX from out of state, and of course i wanted to extablish a relationship with a local reputable I live in Queens New York, and I purchased a Lincoln MKX from out of state, and of course i wanted to extablish a relationship with a local reputable dealership, so i called Hempstead Ford Lincoln, and was transferred to the service departament. I spoke to John who is an advisor there he was very helpful and professional and he answered all of my questions. So i call back and scheduled an appointment. When I arrived at the dealership, Charlie Was right there to assist me and the rest of my day went with out a hitch. I'm thankful I've found service that is reliable, efficient and honest. More

Great Service The employees at this dealership are very friendly and helpful. The work on my 2005 Ford Mustang got done in a very timely fashion! Jonathan Bennett h The employees at this dealership are very friendly and helpful. The work on my 2005 Ford Mustang got done in a very timely fashion! Jonathan Bennett helped me the most and made getting my car serviced an easy experience. More

Everything you want This is my first new car, and while I didn't buy it here, it is the service center I go to each time for service on my 2012 Ford Focus. Each time I br This is my first new car, and while I didn't buy it here, it is the service center I go to each time for service on my 2012 Ford Focus. Each time I bring my car in I get it back with no reason to not drop it back at this service center the next time. They do a great job and the people that work there are very kind and helpful. In short: This place is trustworthy and a great experience all around from the time you drop your car off, till the time you get the keys back in your hand. More

service timely clean efficient punctual ,,anthony service manager excellent and andrea smith smooth excellent all around,,also took care of all my recall need timely clean efficient punctual ,,anthony service manager excellent and andrea smith smooth excellent all around,,also took care of all my recall needs without me even mentioning it More

Outstanding Service Bought my wife's Ford Escape in for its first service since she bought the car from Hempstead Ford last year. I highly recommend this dealer because Bought my wife's Ford Escape in for its first service since she bought the car from Hempstead Ford last year. I highly recommend this dealer because she got a fantastic deal on the car and now, after experiencing the Service Department, I can say they have both ends covered. It is hard to beat great price and professional service. In fact, I looked at the showroom vehicles this morning and I am thinking about buying another car from them. If you do have the need to get service from Hempstead Ford, ask for John Bennett. He doesn't give you the typical service rep BS and ask for JC Crescenzo on the floor if you are looking for a great deal. You won't be disappointed! More