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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
619 Reviews

619 Reviews of Hempstead Ford Lincoln - Service Center

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March 03, 2016

User Friendly Dealership Every time I go there the service department is thorough and user friendly. I have used John Lydon the last few times and his expertise lessens my tim More

by Kenwurt6363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lydon
Mar 03, 2016 -

Hempstead Ford Lincoln responded

Ken, thank you for this amazing review! John is certainly an asset to our dealership, and we'll be sure to pass along your kind words.

March 03, 2016

oil change I have been using this dealership for 10 years and would recommend it highly. Everyone is friendly and courteous. The service department is top not More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lydon
Mar 03, 2016 -

Hempstead Ford Lincoln responded

We greatly appreciate your loyalty as a customer and we are so pleased we could always provide you with the best experience! Thank you so much for your business and feedback and we look forward to your next visit!

March 02, 2016

quick service visit I forgot the inspection was due on our Flex. Spoke with John in Service who told me to bring it in the morning. Did as he said, had a cup of coffee & More

by SirKnight522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lydon
Mar 02, 2016 -

Hempstead Ford Lincoln responded

Thank you for the great review! We're certainly glad to help.

March 02, 2016

excellent great service, very help full, polite had my car ready a head of time, very pleasant and I have recommended dealership to my friends and family More

by jim
Customer Service
Recommend Dealer
Yes
Employees Worked With
john
Mar 03, 2016 -

Hempstead Ford Lincoln responded

Jim, thank you so much for this great review!

March 02, 2016

Amazing service I recently moved to NY and found this dealer was close to my new home. The service department is absolutely phenomenal. They went above and beyond i More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Mar 03, 2016 -

Hempstead Ford Lincoln responded

Bobby, we're so pleased you had a great experience with us! Glad to be of service, and thank you for the outstanding review!

February 26, 2016

service I have been coming to this dealer for many years. The service and workmanship is excellent. All your service reps are great My service rep was Charl More

by Cheech R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
charles durante
Feb 29, 2016 -

Hempstead Ford Lincoln responded

Thank you for the positive review, and I'm very pleased that you're so happy with Charles' customer service! We'll be sure to pass this review along to Charles and we look forward to seeing you at our dealership again soon.

February 26, 2016

Friendly ,Fast and Honest Both the lease experience and service were fantastic. The salesperson Dowdell was upfront about the car and costs and took the time to orient our dau More

by Autolover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Feb 29, 2016 -

Hempstead Ford Lincoln responded

We appreciate the positive review! Both sales associates will certainly be informed of your kind words, and we look forward to seeing you again soon.

February 24, 2016

Great Service Department Experience I purchased my 2011 Ford Explorer from Hempstead Ford Lincoln in 2011 and have been taking it Hempstead Ford Lincoln for service since that time. Unfo More

by MarcelaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bennett
Feb 25, 2016 -

Hempstead Ford Lincoln responded

Here at Hempstead Ford Lincoln we do our best to go above and beyond for our customers and Jonathon Bennett truly represents that image we strive for. We are so glad you enjoyed his service and that he could be so considerate and helpful. We are so lucky to have him here and we will be sure to pass along your kind words to him!

February 23, 2016

Good Experience It was a good experience,the staff is always friendly and knowledgeable. Jonathan Bennett was my service advisor,he always make sure that you're compl More

by Jefro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bennett
Feb 25, 2016 -

Hempstead Ford Lincoln responded

We are so pleased to hear you found us so friendly and knowledgable, we do our best to keep our customers 100% satisfied. Thank you so much for taking the time to review us and we look forward to your next visit!

February 23, 2016

Awesome I brought my car in for service on Saturday as usual the staff was very Courteous. Service Representative Charlie Durante was Knowledgeable, Friend More

by marjorie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Feb 25, 2016 -

Hempstead Ford Lincoln responded

Charlie is an amazing part of our service team and we are so lucky to have him as well as the rest of our staff. Thank you so much from your kind review and we look forward to your next visit!

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