Hempstead Ford Lincoln - Service Center

Outstanding My advisor was Karen who greeted me with a smile just needed an inspection, she even asked if I wanted a loaner car. She told it would be about 45 My advisor was Karen who greeted me with a smile just needed an inspection, she even asked if I wanted a loaner car. She told it would be about 45 minutes and it was done. Love this dealer ship they treat you like family. More

Karen wunerlich is awesome As always Karen was a pleasure to deal with. , made my experience of getting new tires for my MKX a pleasure and even offered me a loner for the day As always Karen was a pleasure to deal with. , made my experience of getting new tires for my MKX a pleasure and even offered me a loner for the day Thank you Karen More

Minimal Wait Time for Routine Maintenance I brought my car in today for routine maintenance. John Lydon is the person in the Ford Service Department that helps me, and he's always pleasant an I brought my car in today for routine maintenance. John Lydon is the person in the Ford Service Department that helps me, and he's always pleasant and responsive to whatever issues may arise. The waiting area is comfortable and well lit, with couches, tables and chairs. I was in and out in about one hour. More

Great service experience Worked with Service Advisor Charles Durante -- he was efficient, professional, and responsive, and had me back in my car in less than 24 hours. Great Worked with Service Advisor Charles Durante -- he was efficient, professional, and responsive, and had me back in my car in less than 24 hours. Great job. More

Happy to have my car back i100% I have leased a Lincoln/mercury for at least 15 to20 years. I previously dealt with the dealer in Port Washington and because of the service center I have leased a Lincoln/mercury for at least 15 to20 years. I previously dealt with the dealer in Port Washington and because of the service center I always went back. It was hard for me to chance. however about 8 years ago I came into the showroom and met Karen in Sales which was a ray of sunshine and I have only dealt with Hempstead center since. The service which was provided to me her has always been friendly and I always feel like they research and get to problem quickly . Karen along with all the men in service are always helpful. More

Friendly and courteous From the moment I arrived for my scheduled service appointment until the time I departed, I was assured by my service advisor, Karen W. that all sche From the moment I arrived for my scheduled service appointment until the time I departed, I was assured by my service advisor, Karen W. that all scheduled service on my 2006 Mercury Grand Marquis would be handled in a professional and workmanlike manner. Karen and the service technicians did not disappoint. I have had the privilege of being Karen's customer for the past 3 years and have been extremely satisfied with the excellent attention given to my vehicle's service needs. Keep up the good work Karen. James G. More

Factory Maintenance The factory maintenance service we received from the service department was outstanding. In particular Karen W., service advisor, was extremely profes The factory maintenance service we received from the service department was outstanding. In particular Karen W., service advisor, was extremely professional, courteous, and attentive to our service needs, especially in providing a Lincoln loaner for the day. Special kudos to her and the entire service department for making this visit such a positive experience. We highly recommend this service department to all Lincoln owners. . Charles S. More

Friendly and professional service I have been dealing with Karen Wonderlich for service of my F 150 and my wife's Focus. easy drop off , Informed vehicle history and friendly relia I have been dealing with Karen Wonderlich for service of my F 150 and my wife's Focus. easy drop off , Informed vehicle history and friendly reliable service keep me coming back. Karen is great to deal with. More

Excellent service I have had my Ford Escape for 2 years and am very satisfied with the car and the excellent care given on every service. From the time that you drive I have had my Ford Escape for 2 years and am very satisfied with the car and the excellent care given on every service. From the time that you drive up to the service department to when you are handed your keys on completion I have no complaints whatsoever. Karen especially gave me excellent service today, very courteous and nothing is too much trouble. More